Product Development Associate

Ring Concierge is a rapidly growing, female-founded fine jewelry company specializing in customized engagement rings and fine jewelry. We’re seeking  a highly organized and detail-driven Product Development Associate to support the end-to-end development of our jewelry collections. This role is ideal for someone early in their product development career who is passionate about jewelry, eager to learn, and excited to work at the intersection of design, sourcing, and operations within a fast-growing DTC brand.

You will play a critical role in keeping development on track by managing samples, coordinating with vendors, maintaining product data, and ensuring new styles are launch-ready on time and on cost.

Responsibilities

Product Development Support

• Support the product development process from concept through production
• Maintain product development calendars, track milestones, and sample status to ensure timelines are met
• Maintain organized records of styles, revisions, materials, approvals, and delivery timelines
• Own and maintain internal product development tools, including, but not limited to, PD Masterfile, Product Details Decks, and product knowledge files

Sampling & Vendor Coordination

• Coordinate sample requests, revisions, and approvals with domestic and international vendors
• Track sample shipments, manage intake, organize samples, and prepare them for internal reviews
• Own sample shipping (to/from vendors) and maintain accurate sample logs
• Communicate detailed feedback to vendors regarding fit, construction, materials, and finishes of all samples

Costing, Invoicing & Data Management

• Assist with product costing, margin tracking, and vendor quotes
• Track sample costs, submit and track sample invoices, partnering closely with the AP team to ensure accuracy and timely processing
• Maintain accurate and up-to-date product data across all internal systems and tools
• Monitor and understand implications of raw material and gold market fluctuations

Raw Materials & Sourcing

• Assist with sourcing and procurement of gemstones, diamonds, findings, and chain to meet design specifications and production timelines
• Compile and maintain a library of materials for design reference and future product development

Quality Assurance & Launch Readiness

• Support QA processes by checking samples for quality, accuracy, and wearability
• Flag issues related to construction, durability, or consistency
• Assist with production readiness and pre-launch approvals
• Support packaging coordination and ensure packaging requirements are communicated and executed for new product launches

Cross-Functional Collaboration

• Partner with Merchandising, Marketing, Creative, and Operations to support product launches and ongoing initiatives
• Provide product details, specs, and sample coordination for photoshoots, marketing, and e-commerce
• Share regular sample status updates and ensure cross-functional alignment on timelines
• Help prepare internal product education and launch materials

Customer & Market Insight Support

• Help track customer feedback, returns data, and wear-test insights
• Assist in implementing product improvements based on real-world usage
• Support competitive and trend analysis to inform product development decisions

Additional Support

• Assist in processing engravable product orders as needed
• Support ad hoc product development, operational, and team initiatives as they arise

Requirements

• 3+ years of experience in product development, production, or sourcing within the jewelry industry required
• DTC experience preferred
• Experience with overseas vendors preferred
• Strong interest in jewelry design, materials, and craftsmanship
• Highly organized with exceptional attention to detail
• Strong communication skills and comfort working with vendors
• Proficiency in Excel / Google Sheets
• Ability to manage multiple projects in a fast-paced environment

Details - NYC

• Full-time role located in Midtown NYC
• This role requires 5 days per week in office 
• Office Hours: 9:00 am to 6:00 pm, with the knowledge that we have a startup culture and your day may extend past listed office hours (with the possibility of weekends during busy season or sales)
• Health, Vision & Dental Insurance for full-time employees
• 401k with employer match program
• We offer generous employee discounts on our fine jewelry
• Paid time off, including an extra allowance of 3 days annually for religious observances
• Compensation for the role will be determined based on the candidate's qualifications, skills, and experience. The estimated base compensation for this role is $70,000+