Technical Support Graduate

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.

We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.

If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers.

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AVEVA’s Early Careers Recruiting team are actively searching for Technical Support Graduates to fill our thriving program that starts in September 2025.

Location: Madrid, hybrid working in the office 3 days per week.

If you are looking to launch your career in the areas of industry, technology and client-facing work, look no further than the Technical Support Engineering Graduate role at AVEVA. 

As a member of the Technical Support team, our mission is to serve our customers with best in class quality and speed to achieve their business outcomes while developing internal talent for the future of AVEVA. In this role you have the opportunity to make a significant impact for our broad customer base, including Fortune 100 companies, each and every day, while simultaneously building upon your existing skill-sets. The role will allow you to develop a variety of skills that will contribute to your entire career while working with a team of talented people who help our dynamic range of customers.

As a Technical Support Graduate Engineer, you will:

• Complete our New Hire Orientation and a thorough training program
• Enable our customers’ success to manage their operations by supporting them remotely through phone, email, web channels or on-site
• Teach our users how to use our software as an instructor and trainer
• Develop your business acumen by communicating frequently with our customers to understand how they utilize our software to solve their business challenges, and by collaborating with different AVEVA departments to deliver and improve our customers’ experience with our company and products.
• Grow your technical skill-set by developing a solid foundation in the AVEVA PI system, related software and industry technologies.

We are looking for:

• Self-motivated individuals with a customer mindset and desire to help people
• Enthusiasm for technical problem solving, with attention to detail and strong communication skills
• Ability to learn and research in a dynamic and engaging environment
• Bachelor's Degree, Master's Degree
• Engineering, Math, Computer Science, Natural Sciences or related field
• Proficiency in a European language is a plus

What you can expect:

• Competitive pay 
• Mentorship: You will be assigned a technical mentor to guide you during your graduate programme
• Continuous Learning: You will be supported to gain the relevant professional development to support your work
• A comprehensive graduate development program

The application deadline is set for 30th November 2024. We will be evaluating CVs on a continuous basis, and should we receive a sufficient number of strong applications, we may choose to close the application process ahead of schedule.

AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment.  Background checks will be conducted in accordance with local laws and may, subject to those laws,  include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check.  Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.

AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.
 
Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.