Full-Time
Posted on 7/4/2025
International airport offering passenger services
No salary listed
London, UK
In Person
Heathrow Airport in London operates as a major international air hub, handling flights, terminals, and passenger services for millions yearly. It offers schedules, terminal information, and passenger assistance, along with amenities. The airport generates revenue from passenger fees, retail concessions, parking services, and property rentals. Its business model centers on managing vast terminal and flight operations, revenue from both travel-related services and commercial activities, and ongoing investments in community engagement and environmental sustainability. Heathrow distinguishes itself by its size and global reach, strategic location, and broad mix of services and facilities that support both leisure and business travelers. Its goal is to serve as a critical hub for global travel and commerce while delivering a seamless travel experience and contributing to local communities and sustainability initiatives.
Company Size
5,001-10,000
Company Stage
Grant
Total Funding
$3B
Headquarters
London, United Kingdom
Founded
1985
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Hybrid Work Options
British holidaymakers paid £751 million for parking at five major English airports in 2025, up from £703 million the previous year, equating to £2 million daily. Heathrow generated £197 million in parking revenue, charging up to £98 per day for short-stay facilities and £7 for terminal drop-offs. The airport is now entirely foreign-owned, with French investment firm Ardian holding the largest stake at 32.6 per cent. Manchester, Stansted and East Midlands airports, owned by Manchester Airports Group, raised £406.1 million from parking. Stansted recently increased its drop-off fee to £28 for 30 minutes, drawing criticism. Overall foreign ownership across the five airports has reached 55 per cent, with investors from Europe, Canada, the Middle East, Australia and Asia.
Spend-paw-passenger set to soar as Heathrow Airport stores launch the bear necessities. by Camille Bearsola and Martin Moodie | 24 March 2026 UK. Heathrow Airport has unveiled the limited-edition Doris and Edward Bair bears, available exclusively through World Duty Free, Glorious Britain, and the Reserve & Collect service. Marking their retail debut, the already fur-nomenally popular bears will be available from tomorrow (25 March) at £27.99 (US$37) each. On that day, travellers sharing their names with the bears will be eligible to receive a complimentary Doris or Edward Bair [too soon, alas, for Doris Davitt's planned on-location report as he transits through Heathrow en route from Bengaluru to Shannon at the weekend]. The launch also forms part of Heathrow's celebrations marking the airport's 80th birthday, commemorating the departure of its first commercial flight. Doris and Edward Bair made their first appearance in Heathrow's 2016 Christmas advert, with their love story reaching millions of viewers around the world. The duo has become widely recognised across the UK and beyond, resonating with families and travellers alike. Their stories of love, family and reunion have established them as two of the airport's most familiar characters, capturing the spirit of travel and the anticipation of new journeys shared with loved ones. The retail launch builds on the duo's return in October 2025 (see video below), marking the couple's emergence from long-term hibernation for the first time since 2018 for the 'Must be Love' campaign. {Click on the YouTube icon to watch how Doris and Edward emerged from long-term hibernation late last year for the first time since 2018 to celebrate the ensuing furstive season} The film follows the couple's journey, from Heathrow's Pod Parking to the airport's bustling boarding gates, highlighting the joyful and memorable moments of the travel experience. Heathrow Retail Director Fraser Brown said: "Bringing Doris and Edward Bair into its stores has been a real passion project for all of Moodie International Ltd at Heathrow. The response Moodie International Ltd has seen to each new chapter in their story has shown just how much passengers love them. "As we celebrate 80 years of Heathrow connecting people and places, it feels like the perfect moment for them to join our passengers on new adventures." Heathrow is tapping into the airport's strong demand for teddy bears, selling more than 82,000 annually, with an average of over 220 per day. Sales peaked in July and August, as passengers picked up these furry companions for their summer travels. The most popular purchases at Heathrow include the Harrods bear, London-themed toys, and the beloved Paddington Bear and his merchandise. Previous Doris and Edward Bair campaigns. 2016. Coming Home for Christmas: In which Doris and Edward arrive via Beartish Airways into the welcoming experience of Heathrow Airport arrivals 2017. This edition takes the form of a poignant flashback to the 1960s, when the couple first set eyes on each other. Edward accidentally leaves his (threadbear) coat on an aircraft when returning from a business trip. Doris, the airline's air stewardess, not wanting her passenger to leave bear-handed, chases after him. As she bears down on him, their eyes meet. Doris returns the coat. He bears her kindness in mind and the rest is history (well, her story too). 2018. The 2018 video opens with Edward soaking up the sun on a lilo in Florida (where apparently he always likes to lie low). But the combination of carol music (O Little Town of Bearthlehem, Santa Claws is Coming to Town and Ding Dong Bearily On High among them), chats with the family and images of 'home' make the Bairs realise that Christmas in the sunshine is not what they want and they rush back to Heathrow, backed by English singer/songwriter Paul Young's Every Time You Go Away.
MP raises Heathrow expansion transport concerns. Katie WapleSouth of England An MP has said he is "firmly" against the planned expansion of Heathrow but is a "big advocate" of a new rail link to the airport. Heathrow's proposed £49bn expansion and modernisation plan includes the creation of a third runway and would require a diversion of the M25, and a new road tunnel under the airport. Conservative MP for Windsor in Berkshire, Jack Rankin, whose constituency is close to the airport said: "Fundamentally, I do not believe that there is space in our infrastructure locally." The airport and the government have said expansion was "urgent" as Heathrow was currently working at capacity. Speaking on BBC Radio Berkshire's hotseat, Rankin said the economic benefits for Berkshire from the airport expansion were outweighed by the downsides for the county. Rankin explained many of his constituents live under the Heathrow flight path and were worried about aircraft noise as well as traffic congestion. He said: "I am against the expansion of the third runway but we must acknowledge the economic importance for those living and working in Berkshire. "It's not just a runway, it's terminal buildings, it's hotels, it's car parks, it all creates jobs. "However, if you think about the local area in terms of traffic, development infrastructure, noise and pollution most people in our area think those things are already at capacity." Business groups have said the expansion would bring benefits for businesses and exporters, by opening up access to markets and encouraging investment. The chief executive of Heathrow Airport, Thomas Woldbye previously said expansion was "urgent" as the airport was currently working at capacity. Chancellor, Rachel Reeves announced renewed support for the third runway in January 2025, with ministers looking to advance plans by 2029. She said at the time it would "make Britain the world's best connected place to do business". Rankin said he supported the idea of a western rail link, adding that it would ease some of the local concerns. Network Rail's plans for a link between Reading and Heathrow Airport were put on hold indefinitely in December 2020 due to planning and cost. The plan included a building a new tunnel which would cut Reading to Heathrow journey times to 20-30 minutes. Rankin said: "The rail link might see more people coming by public transport than road, which might alleviate some of the traffic problems." Currently, those travelling to Heathrow by train have to go to London Paddington and catch the Heathrow Express. He said many MPs in the Berkshire area are advocating for the rail link but there was a "debate about is who is going to pay for it". A Heathrow spokesperson previously said: "We remain committed to making journeys to Heathrow easier and more sustainable. "That's why we're continuing to explore options for a new rail link from the west, which would offer faster, direct connections from the West of England and South Wales to the airport." More on this story
Made in Britain connects companies to Heathrow. On 10 March, Made in Britain hosted an exclusive online session with Heathrow. As the UK's only international hub airport, Heathrow plays a critical role in connecting the UK with the rest of the World. Heathrow's operations rely on the sourcing of a diverse range of works, goods and services, from Cyber and Technology, Infrastructure and Operational Procurement. The session covered Heathrow's procurement strategies including social value, its procurement categories, platforms and tools for potential suppliers and its SME engagement initiatives. Participants also heard from Zaun Ltd, a Made in Britain company currently supplying Heathrow on their experiences. Heathrow is working to support the SME community by focusing on the following areas: * Procurement for value * Greater visibility of procurement opportunities * Establishment of innovation hubs for start-ups and businesses in the local area * Heathrow Local Growth Taskforce (HLGT) to ensure Heathrow's growth delivers tangible benefits for local communities. Heathrow spent a total of over £1.6bn in 2023, with more than 1,200 suppliers from around the UK. Over 80 companies registered to listen, discuss and ask questions. Attendees raised questions about niche product categories and the process for trialling innovative products. Environmental & Social Value The session also highlighted the growing significance of Social Value in how major buyers select suppliers. Made in Britain shared information on the Environmental & Social Value (ESV) Certification, designed specifically for UK companies, particularly SMEs. The ESV Certification is a practical, rapid, and accessibly priced way to promote the positive impact of your company, and to gain a new commercial edge in a highly competitive UK market. You can find out more about ESV Certification here. Opportunities Heathrow are looking to procure products within the following categories: * Bulk earthworks * Civil works * Corporate services * Cyber and Technology * Engineering * Operational buildings and facilities * Operational systems and maintenance * Passenger and people services * Passenger buildings and facilities * Structures, bridges and roads * Surface access and fleet * Utilities Follow-up and contact The session was hosted and facilitated by George Middleton, Director of MAP UK & International. It took place as part of Made in Britain's ongoing supply chains support programme. Previous sessions include those with National Highways, Rolls-Royce, UK Universities Procurement Consortia, NHS Supply Chain, Babcock, NATO, Leidos, Cabinet Office and Crown Commercial Service. Please email [email protected] to make contact, request slides, links, and additional resources related to this event, and to access Made in Britain's supply chains support programme. Members can replay the session here [login required]
Analogic Corporation has secured a contract to supply and install its fourth-generation Explosive Detection Systems at Heathrow Airport following a competitive procurement process. The company will deploy SeleCT Hold Baggage Screening systems across LHR terminals and install its Blue network connecting equipment, along with workstations for security personnel. The Salem, New Hampshire-based company will integrate the new systems with existing baggage handling infrastructure. Heathrow's Security Technology Manager Paul Evans highlighted Analogic's technology platform and commitment to meeting future security standards as key factors in the selection. Analogic CEO Tom Ripp said the partnership demonstrates the company's commitment to world-class security solutions. The systems are designed to enhance security and operational efficiency at one of the world's busiest airports.