Full-Time

Senior Program Manager

Fleet Response

Posted on 8/26/2024

Zoox

Zoox

1,001-5,000 employees

Develops autonomous electric ride-hailing vehicles

Automotive & Transportation
Energy
AI & Machine Learning

Compensation Overview

$140k - $236kAnnually

+ Sign-on Bonus

Senior

Las Vegas, NV, USA

Position requires onsite presence in Las Vegas, NV.

Category
Project Management
Business & Strategy
Required Skills
Communications
Management
Product Management
Requirements
  • BA/BS in management, business, or a similar degree.
  • At least 10 years of management experience leading diverse and decentralized technical operations.
  • Demonstrated experience executing rapid response procedures and remaining calm under pressure when operating in higher-stress environments.
  • Demonstrated ability to develop diverse and exceptional teams from scratch, and define, streamline, and mature operations over time.
  • Prior experience developing and using data and metrics to support strategic decision-making.
  • Demonstrated ability to concisely and effectively communicate at all levels of an organization.
Responsibilities
  • Build and lead an incredible team of Fleet Response Specialists across multiple locations with empathy and expertise. Some travel to new and existing locations is required.
  • Work with the Program Management, Product Management, Security, Communications, and other key partners to develop plans, innovative tools, and operational processes to support your team’s operations.
  • Ensure Zoox has a robust and safe process to execute immediate operational responses to ensure the safety of our Riders and support our Robotaxis in the field and will provide effective prioritization and delegation, working closely with the Director and other leadership to proactively identify risks and mitigation strategies to de-risk and accelerate goals.
  • Build strong relationships with executives and other key stakeholders to provide an understanding of Fleet Response's current state and forecast resource availability.
  • Be excellent at working effectively in the gray space, bringing clarity to uncertainty, and enabling tactical and strategic decision-making.
  • Own the budget and people forecasting processes for Fleet Response.

Zoox focuses on creating a fully integrated autonomous ride-hailing service designed specifically for urban transportation. Unlike other companies that modify existing vehicles for self-driving capabilities, Zoox has engineered its own vehicle from the ground up, optimizing it for safety, efficiency, and passenger comfort. The vehicle features advanced sensors, cameras, and AI systems that allow it to navigate complex city environments. It can carry up to four passengers in a spacious interior, ensuring a pleasant ride experience. Safety is paramount, with rigorous testing and collaboration with regulatory bodies to meet high standards. Additionally, Zoox's vehicles are fully electric, promoting sustainability by reducing emissions. The company also develops a user-friendly ride-hailing platform that uses data analytics to improve routing and reduce wait times. Zoox aims to enhance urban mobility while prioritizing safety and environmental responsibility.

Company Stage

Acquired

Total Funding

$1.2B

Headquarters

Menlo Park, California

Founded

2014

Growth & Insights
Headcount

6 month growth

0%

1 year growth

3%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Zoox's expansion into Austin and Miami opens new markets and data collection opportunities.
  • Partnership with Williams Racing boosts Zoox's brand visibility in the U.S. market.
  • Hiring former Tesla executive Gao could accelerate Zoox's technological advancements.

What critics are saying

  • Increased competition from Waymo and Cruise may impact Zoox's market share.
  • Expansion into new cities introduces regulatory and operational challenges for Zoox.
  • Partnership with Williams Racing may divert focus from core vehicle development.

What makes Zoox unique

  • Zoox designs vehicles specifically for autonomous operation, unlike retrofitting existing cars.
  • Zoox's vehicles feature a unique, futuristic design with advanced AI systems.
  • Zoox offers a fully integrated ride-hailing service optimized for safety and efficiency.

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Benefits

Health Insurance

Maternity & Paternity Leave

Vacation & Paid Time Off

Sick Days

Free Lunch or Snacks

Employee Assitance Program

INACTIVE