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Sr New Logo Account Executive
Nonprofit, West Mountains
Confirmed live in the last 24 hours
Salt Lake City, UT, USA
Experience Level
Desired Skills
Customer Service
Data Analysis
  • Currently based in Mountain Time Zone (Colorado, Montana, New Mexico, Utah, Wyoming or Arizona)
  • Possess a unique balance of a non-profit heart, yet able to maintain a business mindset. A passion for selling, with a bigger purpose
  • 5+ years working as an Account Executive (or equivalent role) within the software industry; achieving and exceeding sales targets; net new business and existing business upsell
  • Experience selling into and working with Non-Profit organizations; Ability to understand the “bigger picture” and business drivers around technology in the Non-Profit space
  • Experience and success selling Customer Experience, Customer Service and/or IT Service Management solutions preferred
  • ServiceNow Platform knowledge preferred
  • Ability to build strong, internal cross-functional relationships
  • Instant customer credibility: ability to build strong external relationships
  • Excellent written and verbal communication skills; relevant for a C-level audience
  • Strong project management experience
  • Demonstrated experience in keeping accurate forecast for your territory, monthly/quarterly/annually, and utilizing sales tools and analytics to target customers
  • Travel 20-40% or as required
  • Develop and run a sales strategy in the allocated territory with a target prospect list and a sales plan. This includes Strategic territory planning, account planning, and leveraging internal relationships to execute on sales opportunities
  • Ownership of driving successful pipeline generation activities in partnership with marketing and partners
  • Drive ServiceNow.org brand awareness and campaign
  • Qualify prospects and develop new sales opportunities and ongoing revenue streams
  • Advance and close sales opportunities-through the successful execution of the sales strategy and roadmap
  • Retain and grow existing customer base (including In Kind Donation accounts) with regular non-sales customer engagement activities to deliver on excellent customer experience and value realization
  • Cultivate customer relationships by deeply understanding Non-Profit strategic growth plans, challenges/opportunities, technology footprint and corresponding strategy to serve as a partner for their success
  • Demonstrate operational excellence across forecasting and account planning
  • Be a trusted, authentic, advisor to your customers by understanding and empathizing with their business and advising on how ServiceNow can help them achieve their organization's strategic objectives
  • Elevate 1-2 customer success stories to the Head of Sales on an annual basis for external publication

10,001+ employees

Cloud-based enterprise operation solutions
Company Overview
ServiceNow’s mission is to transform IT to revolutionize the enterprise by placing a service-oriented lens on the activities, tasks, and processes that make up day-to-day work life. The company is committed to helping modern enterprises operate faster and become more scalable through their platform that optimizes processes, makes work more intuitive, and discovers insights that create new value.
  • Generous family leave
  • Flexible PTO
  • Matched Donations
  • Retirement benefits
  • Annual learning stipends
  • Paid volunteer time
Company Core Values
  • Wow our customers
  • Win as a team
  • Create belonging
  • Stay hungry and humble