Full-Time
Revenue Operations Manager
Posted on 9/19/2025
FrankieOne
51-200 employees
Unified KYC/AML onboarding and fraud platform
No salary listed
Melbourne VIC, Australia
In Person
 Finance & Banking (2) |
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- Proven experience in revenue operations within high-growth startups or scale-ups.
- Deep understanding of sales processes and systems that drive organisational success.
- Expertise in GTM strategies, commission structures, and forecasting.
- Strong analytical skills; ability to work with numbers, margins, forecasts.
- Detail-oriented; accuracy in commission/financial calculation.
- Good communication; able to present findings clearly to non‐technical stakeholders.
- Proactive mindset; doesn’t wait for issues to blow up.
- Comfortable with tools & dashboards (CRM, BI tools, data sources).
- Collaborative; able to work across teams and influence without direct authority.
- Revenue & Gross Profit Analysis: Collect & reconcile revenue data (by product, by channel, by account) and compute gross profit & margins, monitor trends, variances vs budget/forecast, margin erosion, product mix shifts, identify accounts or segments where performance is lagging vs expectations or where profit margin is declining.
- Account Management Attention: Highlight key accounts needing attention (e.g. low profitability, high cost to serve, risk of churn) using data insights, work with Sales / Account Management to propose strategies (e.g. pricing reviews, cost to serve analysis, retention or expansion actions).
- Forecasting & Planning: Play a key role in scaling the business, with the potential to grow and lead a team, provide input to revenue and profit forecasts, incorporate commission expense, cost of sales, discounting, returns, simulate different scenarios (best case / worst case / likely) to anticipate margin pressures or revenue shortfalls.
- Commission Management: Lead the end-to-end process for calculating monthly commissions earned by each sales team member, ensure commission plans are well documented, input data (quotas, sales achieved, products, discounts, returns etc.) is validated, present commissions in a clear format (e.g. dashboards / reports) to Sales and Finance, answering queries in a timely way.
- Tools, Data & Reporting: Maintain and improve Hubspot dashboards / reports used for visibility (sales performance, revenue, margin, commission), ensure data integrity: clean inputs, consistent definitions (e.g. what counts as revenue, what counts as cost, etc.).
- Cross‐functional Collaboration & Communication: Liaise with Finance, Sales Leadership, Marketing, Account Management to ensure alignment on goals, data, commission scheme changes, pricing, etc., communicate insights regularly (monthly/quarterly), including performance, opportunities, risks.
- Continuous Improvement: Oversee and optimise the entire sales lifecycle, ensuring seamless operations, manage pre- and post-sales processes to enhance efficiency and effectiveness, review existing commission and revenue reporting processes periodically for inefficiencies or errors, recommend and implement improvements—automation, better tool integration, data process standardization, stay up to date with RevOps best practices (benchmarks, tools, metrics) and apply learnings.
- Proficiency in Hubspot is highly desirable.
FrankieOne provides a regulatory technology platform for onboarding and fraud management for banks, fintechs, and other regulated entities. Its core product is a single API and unified dashboard that connects to over 350 global identity data sources and fraud tools, enabling KYC/AML checks and fraud prevention in one place. Clients wire in the most suitable identity verification and fraud checks through the platform and monitor results from a centralized dashboard, avoiding multiple vendor integrations. The goal is to help financial institutions comply with regulations, reduce fraud-related losses, and improve onboarding efficiency and ongoing customer risk management.
Company Size
51-200
Company Stage
Series A
Total Funding
$29.8M
Headquarters
Melbourne, Australia
Founded
2017
Simplify's Take
What believers are saying
- MATTR partnership integrates ISO 18013-5 mDLs for privacy-preserving verifiable credentials.
- Daon integration embeds NIST-tested biometric anti-spoofing against AI-driven fraud.
- A$23M Series A+ from AirTree, Greycroft, Binance Labs fuels global expansion.
What critics are saying
- Entrust's Onfido acquisition erodes market share with superior biometric accuracy in 6-12 months.
- Persona-ComplyAdvantage merger captures Australian neobanks via integrated KYC-AML suite in 3-9 months.
- AUSTRAC's March 2026 mDL mandate obsoletes MATTR integration as Daon complies natively.
What makes FrankieOne unique
- FrankieOne unifies KYC, AML, and fraud via single API to 350+ global data sources.
- Vendor-agnostic orchestration enables configurable workflows by region and risk profile.
- ISO 27001 and SOC 2 Type II certifications ensure enterprise-grade compliance security.
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Benefits
Professional Development Budget
Flexible Work Hours
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 2%2 year growth
↑ 3%FrankieOne and MATTR unite to strengthen digital identity assurance with verifiable, government-issued credentials. Embed privacy-preserving credential checks alongside today's KYC/KYB/AML flows - improving assurance at onboarding, payments, and account servicing. MELBOURNE, Australia, Oct. 22, 2025 /PRNewswire/ - FrankieOne and MATTR announced a partnership to make standards-backed verifiable digital credentials available within FrankieOne's identity and compliance orchestration platform - placing cryptographic proof directly into the risk decisioning flows enterprises already use. The collaboration embeds MATTR's digital trust technology into FrankieOne's identity orchestration platform, enabling organisations to verify customers with greater assurance and privacy. Through this integration, enterprises can accept emerging credentials such as mobile Driver's Licences (mDLs). These digital credentials, which conform to ISO 18013-5 and -7 standards, provide high-assurance, privacy-preserving verification that enhances customer experience while working seamlessly alongside existing data sources and risk signals. "Enterprises are under pressure to deliver fast, secure onboarding while reducing exposure of personal data," said Kim Wrobel, Head of Global Partnerships, FrankieOne. "By embedding digital credential technology directly into our platform, organisations can engage customers with greater confidence - verifying only what's needed, securely and in seconds, across onboarding, payments, and ongoing account servicing." "This collaboration puts verifiable credentials where they create the most value, inside existing decisioning flows," said Luke McIntyre, Chief Product Officer, MATTR. "It's a clear example of how open standards and interoperability can deliver trust at scale for both enterprises and their customers." * Lift assurance without adding friction Add cryptographic proof as a first-class signal in existing KYC, KYB, and AML journeys - from account opening to step-up events and high-risk profile changes. * Minimise data exposure Verify only what's required (e.g., age, licence class, or name and identifier), rather than sharing full documents, supporting privacy-by-design compliance. * Interoperate by design The integration aligns to interoperability standards, enabling credential verification across multiple ecosystems and jurisdictions. * Ready for what's next As government-issued and bank-issued digital credentials expand globally, organisations can accept and rely on them within the same orchestration flows, no rebuilds required. The collaboration equips regulated and digital enterprises alike with a new layer of verifiable trust, enabling faster, more secure onboarding, fraud prevention, and compliance across financial services, payments, digital commerce, and other customer-facing interactions where assurance and privacy both matter. FrankieOne integrates MATTR's verifiable credential services into its orchestration layer - enabling enterprises to issue, request, and verify digital identity credentials within a single API environment. The capability is hosted locally in Australia for regulatory alignment, with pathways to global scalability through MATTR's interoperable trust infrastructure. The integration is available now for enterprise evaluation and pilot deployments, with expanded production rollouts aligned to market demand. Organisations can discuss early access options directly with FrankieOne. About FrankieOne FrankieOne is a global RegTech platform providing a single API for identity verification, fraud prevention, and AML compliance. By connecting to over 350+ vendors and data sources through one orchestration layer, FrankieOne helps regulated businesses onboard customers faster, reduce fraud, and meet complex compliance obligations across jurisdictions. About MATTR MATTR builds digital trust infrastructure that enables people and organisations to share verified information securely and privately. Its products enable issuance, verification, and management of digital credentials and trust services for global ecosystems. View original content:https://www.prnewswire.com/news-releases/frankieone-and-mattr-unite-to-strengthen-digital-identity-assurance-with-verifiable-government-issued-credentials-302591364.html SOURCE MATTR; FrankieOne
FrankieOne teams up with Daon for AI identity verification.
FinTech Australia, the premier industry body in the country has now recognised and awarded FrankieOne for a fourth year as FinTech Organisation of the Year.
FrankieOne partners with Moroku for stronger digital identity in the australian banking network.
Partnering with FrankieOne allows Backbase's Engagement Banking Platform to access a breadth of Know-Your-Customer (KYC), Anti-Money Laundering (AML), biometric verification, transaction monitoring, fraud detection and compliance capabilities from a curated selection of local and international providers.