Full-Time

Manager – Information Technology Operations

Posted on 9/11/2025

Deadline 1/6/26
Peraton

Peraton

10,001+ employees

Delivers defense, intelligence technology for government

Compensation Overview

$80k - $128k/yr

+ Overtime + Shift differential + Discretionary bonus

Fort Huachuca, Sierra Vista, AZ, USA

In Person

Category
IT & Security (2)
,
Requirements
  • 6 years of experience, may have lead experience
  • Certifications: Information Technology Infrastructure Library Manager’s Expert Certificate or higher. DCWF Code 431 Intermediate: CompTIA Security+ or Systems Security Certified Practitioner (SSCP)
  • Must have and maintain a Secret Clearance
  • Experience managing a team of technical professionals in an IT service desk-oriented environment
  • Experience in the management of the Information Technology (IT) infrastructure within an organization, including the physical network (e.g., LANs/WANs, servers, terminals) as well as server applications and software
Responsibilities
  • Sustainment Division Support: The Sustainment Division provides GCC mission services to improve the efficiency and effectiveness of operational support services for both the GCC and the Warfighter, including continual process improvement, cost control, mission planning, and opportunities for organizational efficiencies which include development of tools, asset management (HW/SW) for Lifecycle Management and property accountability and security control to protect GCC CONUS managed DODIN-A services (NIPRNet and SIPRNet).
  • Cyber and Physical Security Services: Perform cybersecurity services to secure DODIN-A information systems and networks (NIPRNet, SIPRNet) as dictated by AR 25-2, AR 380-5, AR 190-13, and all other applicable DoD, Army, and GCC security policies and procedures; Cyber and physical security services include Vulnerability Management, Access Management, Physical access control, Security Assistance Visits (SAVs) support, System authorization/Risk Management Framework (RMF) and CSSP support, and documenting security processes for Government review/approval.
  • Property Accountability: Provide logistical support in managing IT equipment, software, and supplies of the GCC (both hand-receipt and non-hand receipted items) from acquisition through disposal in compliance with Army Regulation (AR) 710-2 & AR 735-5; Support accurate accountability and record maintenance of all hand receipt items (non-expendable) within the GCSS-A; and non-hand receipt items (durable) and software licenses within a locally managed database/tracking mechanism.
  • Lifecycle Management (LCM): The Lifecyle Management Team tracks and manages assets for the GCC from requirements identification through procurement to disposal; Assets may be Enterprise, Theater, and/or locally procured and include hardware, software, licenses, support equipment, etc.; to provide the full service and/or capability to the customer; The goal for Lifecycle Management is for Government budgetary planning (current fiscal year and out years) and accountability for both Enterprise, Theater, and non-Enterprise services and/or capabilities.
  • Web Site Support and Maintenance: The GCC maintains internal and Enterprise web portal and web-based collaborative platforms and services in support of internal operation, Enterprise mission overview, and operational collaboration; Support the Government in managing hosting support services to include access, security, auditing, and backups for the web portal and other GCC web-based collaborative platforms, services, and tools.
  • Software Tool Support: Configure, customize, and maintain software tools on Enterprise-provided collaboration platforms (to include items such as MS SharePoint) to provide enhanced capabilities for collaboration and development of automated processes and workflows for streamlined staffing in accordance with current Government and industry quality standards (i.e., ISO 9001) to aid the operational efficiency of the GCC; Configure and customize interfaces and/or software tools on Enterprise platforms and software toolsets.
  • Army Enterprise IT Service Management: Use Army Enterprise Service Management Platform (AESMP) (or current Government-approved system) and its process-based approach to design, plan, document, deliver, operate, and manage IT services provided by the GCC to its customers; Follow industry Best Business Practices where possible to improve and/or expand the existing ITIL processes to optimize the service quality to GCC customers; Existing ITIL processes are currently: Service Request, Incident, Event, Problem, Change, Availability, Release, Deployment, Capacity, Service Asset and Configuration Management, and Continual Service Improvement.
  • Risk Management: Track all identified risks to service delivery (process and/or quality) in a risk registry with subsequent, approved countermeasures; Risk should be tracked and framed as operational risk to the quality of services delivered; Quality should be tracked and articulated based upon KPIs and metrics identified in Appendix C: ITIL Performance Standards.
  • Configuration Management: Manage all assets necessary to provision DODIN-A services using ITSM via a ticketing system, and the CMDB that is comprised of all configuration items over which the GCC performs O&M Management; Configuration items should be fully documented including service alignment, IP address, location, model, LCM contract, and serial number; Physical/logical diagrams and other supporting documentation will be updated as changes occur on the network.
  • Knowledge Management: Manage, recommend, and implement approved changes and/or enhancements to the RCC Knowledge Management (KM) processes to improve the efficiency of operations for the GCC.
  • Data Management: Define and implement an approved Data Management Plan (DMP) for the GCC to structure how data is collected, stored, used, and retained in support of the operational mission; The DMP should define the data operational purpose, storage location, and retention date; The DMP shall be reviewed annually for accuracy and completeness; GCC data storage, portals, etc. shall be reviewed annually for compliance to overall the DMP and any unnecessary data shall be removed; Update the DMP to include any new capabilities deployed within the GCC to aid operations or upgrade existing capacities, including use of cloud tools/software/repositories to enhance GCC operational effectiveness.
  • Records Management: Provide comprehensive records management services to ensure the proper creation, maintenance, retrieval, and disposition of records within GCC; The necessary records to be managed are records pertinent to GCC operations and defined by Army Regulations and Policies; Utilize Army-defined tool set for Records Management.
  • Information Technology Infrastructure Library (ITIL) Support: Comply with current ITIL practices and provide ITIL plans and SOPs.
  • Facilities Support: Provide foundational facilities support services to keep the facilities operating safely and efficiently which includes minor installation, maintenance, and repairs throughout the GCC facility; Facilitate and track Directorate of Public Works (DPW) service orders.

Peraton helps government clients in defense, intelligence, and critical infrastructure by delivering advanced technology solutions and services. Its offerings include cyber-hardened systems, systems engineering, and mission-critical support that protect national security. The company works through long-term government contracts and strategic partnerships to provide comprehensive, multi-year programs. It prioritizes a strong workforce, actively recruiting veterans, Guard and Reserve members, and military spouses to bring disciplined, mission-focused talent. Unlike many competitors, Peraton emphasizes collaboration with partners under clear, fair engagement rules to expand capabilities and deliver integrated solutions. The overall goal is to ensure reliable, secure technology and services for national security and critical infrastructure while sustaining growth through steady government contracts.

Company Size

10,001+

Company Stage

Grant

Total Funding

$60M

Headquarters

Herndon, Virginia

Founded

2017

Simplify Jobs

Simplify's Take

What believers are saying

  • Graphiant partnership enables AI-ready networking for $31.5B FAA ATC modernization contract awarded December 2025.
  • $48.6M AMASS award in April 2026 expands Peraton's DoD identity management alongside $200M DTS modernization.
  • New executives like Gabe Camarillo and Bob Genter drive growth across defense and civilian sectors since February 2026.

What critics are saying

  • Peraton lacks FAA modernization experience; $31.5B BNATCS overruns trigger penalties within 24 months.
  • Okta dependency exposes myAuth to breaches, disrupting 20M DoD users' Tricare access in 12 months.
  • Rapid 2026 leadership changes cause integration failures and talent exodus within 12 months.

What makes Peraton unique

  • Peraton Labs delivers advanced cybersecurity, electronic warfare, and quantum capabilities through 100+ government-funded programs.
  • IRIS AI platform, operational at US Combatant Commands since April 2025, counters disinformation with real-time sentiment analysis.
  • myAuth MFA platform achieves IAL2 for 20 million DoD users, replacing legacy DS Logon with Okta integration.

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Benefits

Health Insurance

Paid Vacation

Performance Bonus

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
GovBrew
Apr 3rd, 2026
Peraton wins $36M FBI Forensics and Investigative Response contract.

Peraton wins $36M FBI Forensics and Investigative Response contract. Peraton was awarded a $36M FBI Forensics and Investigative Response contract. Apr 3, 2026 Peraton was awarded a $36M Federal Bureau of Investigation (FBI) Forensics and Investigative Response contract. Contract Details: Awardee Name: Peraton Start Date: March 31, 2026 Contract Number: 15F06726F0000285 Total Contract Value: $36,178,405.60 Learn more about the contract here.

WashingtonExec
Feb 12th, 2026
Bob Genter Named President, COO of Peraton

Bob Genter named president, COO of Peraton. Peraton has appointed Bob Genter as president and chief operating officer, effective Feb. 17. In his new role, Genter will oversee operations and execution to support Peraton's strategic priorities, while focusing on driving operational excellence and scalable growth. "Peraton has a strong foundation of impressive capabilities, proven delivery models, and customer trust," Genter said. "I'm excited to continue building an exceptional leadership team, driving consistency in execution for our customers and across the enterprise, and leading Peraton to the next level of performance." Genter brings over 25 years of executive leadership experience in technology and IT services in the defense and civilian sectors to Peraton. As president and COO, he will report directly to Chairman and CEO Steve Schorer and work with the leadership team to strengthen Peraton's capabilities and advance talent and development. "Bob is a transformational leader with deep expertise in the defense and federal markets," Schorer said "His exceptional abilities to build high-performance teams, drive growth, and execute complex integrations make him the ideal president and COO for Peraton, and an example of our investment in top talent to shape the future of the company." Genter joins Peraton from SAIC, where he served as president of the defense and civilian sector, overseeing a $4.8 billion portfolio and 16,000 employees worldwide. At SAIC, he led major wins including the $1.3 billion Treasury T-Cloud transformation and the Army Corps of Engineers Revolutionary Information Technology Services program. He also led the acquisition and integration of Unisys Federal and Halfaker. Before SAIC, Genter held senior leadership roles at CGI and American Management Systems, with responsibility for P&L, IT outsourcing, software development and finance.

Peraton
Dec 4th, 2025
Peraton Partners with Zscaler to Secure the Mission and Fortify the Future

Peraton partners with Zscaler to secure the mission and fortify the future. * Redefines how enterprises and government organizations safeguard their operations, data, and networks at scale * Provides an integrated approach to network transformation, zero trust adoption, and digital modernization * Enables customers to operate with confidence and resilience in any environment Dec 4, 2025. Peraton, a leading national security and technology company, today announced a strategic partnership with Zscaler, a leader in cloud-native, AI-powered cybersecurity to deliver next-generation, secure, and cost-effective infrastructure solutions for mission-critical environments. This collaboration redefines how enterprises and government organizations safeguard their operations, data, and networks at scale. By combining Peraton's hybrid multicloud capabilities with Zscaler's cutting-edge security framework, the expanded partnership provides an integrated approach to network transformation, Zero Trust adoption, and digital modernization. "At Peraton, our mission is to protect and enable the nation's most critical operations. Partnering with Zscaler allows us to bring together our hybrid multicloud expertise with their proven Zero Trust architecture to protect vital systems while empowering faster innovation and operational efficiency," said Todd Borkey, chief technology officer, Peraton. "Our collaboration with Zscaler is about securing every layer of the enterprise - from the tactical edge to the cloud - so our customers can operate with confidence and resilience in any environment." Peraton's hybrid multicloud solution empowers customers with a flexible, composable framework that supports modern architectural estates composed of private cloud/on-premises, public cloud, hybrid cloud, multicloud, and edge platforms. Its comprehensive suite of capabilities, including modular enterprise security, adaptable governance, intelligent automation, and innovative FinOps, enables organizations to accelerate their cloud journeys while maintaining control and compliance. Zscaler's Zero Trust Exchange(TM) platform complements Peraton's solution by reimagining traditional network and security models. Acting as a secure, cloud-based switchboard, the security framework connects users and devices to applications, rather than to a network, based on identity and context. This approach eliminates legacy network dependencies, improves user experience, and lowers total cost of ownership with a cloud-native solution, all while delivering superior security and operational agility. "Zscaler is proud to partner with Peraton to help secure the nation's most critical missions. By combining Zscaler's cloud-delivered security with Peraton's hybrid multicloud and enterprise IT capabilities, we're giving government and enterprise customers the ability to securely connect users, devices, and workloads - anywhere, on any network - while reducing cost and complexity," said Drew Schnabel, GVP and GM, Zscaler U.S. Government Solutions. Together, Peraton and Zscaler will provide an integrated delivery model that includes: * Advanced cyber threat and data protection * Zero Trust enforcement across the architectural estate * Reduce complexity and size of IT infrastructure footprint * Enhanced security realized by attack surface reduction * Cost savings via simplified IT infrastructure and resource optimization * Local internet breakout for optimized cloud performance * Remote access without reliance on traditional VPNs This partnership underscores both companies' commitment to protecting critical missions while enabling digital transformation. Through innovation and collaboration, Peraton and Zscaler are helping organizations build a secure foundation for the future of national security, defense, and enterprise operations. It was a very different time in the 1980s when President Ronald Reagan said of the relationship with the United States and the then-Soviet Union that one should "trust but verify." Now the mantra is "never trust, always verify" due to a world where silent threats lurk in just about every encounter people have with About Peraton. Peraton is a next-generation technology and national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As one of the world's leading mission capability integrators and transformative enterprise IT providers, Peraton Corp deliver trusted, highly differentiated solutions and technologies to protect its nation and allies from threats across the digital and physical domains. Peraton supports every branch of the U.S. Armed Forces, and Peraton Corp serve as a valued partner to essential government agencies that sustain its way of life. Peraton podcast series. Want to know what's going on behind the scenes in national security? Everyday Extraordinary takes you inside the lives and work of the Peraton team solving today's most critical challenges.

Peraton
Nov 18th, 2025
Peraton: America's Dream Employers 2026

Peraton: America's Dream Employers 2026. Nov 18, 2025. Peraton has been named to Forbes America's Dream Employers 2026 list, recognized as one of the nation's most inspiring workplaces. Both Gen-Z and Millennial employees are aiming high in the sense that they're more focused on learning and development, financial security, work-life balance and finding purpose in their jobs. For example, 86% of Gen-Zs and 84% of Millennials surveyed reported that they seek mentorship and guidance at work while 89% of both generations want on-the-job learning. And when considering a potential employer, more than half of respondents among both generations said meaningful work is very important - so much so that 44% of Gen-Zs and 45% of Millennials said they left a job because it lacked purpose. As for the top career goals reported by both Gen-Z and Millennials, those were financial independence and maintaining a healthy work-life balance. While these aspirations may seem lofty, there are employers that are making these dreams a reality for their workers, offering generous compensation, mission-driven initiatives, challenging assignments and benefits that promote mental wellbeing and flexible schedules. To identify these companies, Forbes has produced America's Dream Employers 2026. Lyra September 2, 2025 One in four adults is a caregiver in the "Sandwich Generation, caring for aging parents and growing children simultaneously while also trying to balance their careers. Bernadette Long, senior director of Benefits & Global Mobility at Peraton, shares that her team has created a "trio of key vendors" to support caregivers About Peraton. Peraton is a next-generation technology and national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As one of the world's leading mission capability integrators and transformative enterprise IT providers, Peraton Corp deliver trusted, highly differentiated solutions and technologies to protect its nation and allies from threats across the digital and physical domains. Peraton supports every branch of the U.S. Armed Forces, and Peraton Corp serve as a valued partner to essential government agencies that sustain its way of life. Peraton podcast series. Want to know what's going on behind the scenes in national security? Everyday Extraordinary takes you inside the lives and work of the Peraton team solving today's most critical challenges.

Peraton
Nov 5th, 2025
Jeff Carson on Building Veteran Career Pathways at Peraton

Jeff Carson on building veteran career pathways at Peraton. Washington exec. Nov 5, 2025. In this segment, WashingtonExec's Rachel Kirkland speaks with Jeff Carson, senior talent acquisition outreach lead for military and veterans at Peraton and a U.S. Army veteran. Carson shares how his own transition from active duty inspired a lifelong passion for helping fellow service members find fulfilling careers. He highlights Peraton's year-round veteran initiatives - from SkillBridge internships and virtual hiring events to podcasts focused on resume writing and networking - and explains why honoring and empowering veterans remains central to the company's mission. Nov 11, 2025 Peraton is pleased to announce it has earned the 2026 Military Friendly(R) Employer designation. Institutions earning the Military Friendly(R) Employers designation were evaluated using both public data sources and responses from a proprietary survey. "Peraton Corp is deeply honored Peraton is recognized once again as a Military Friendly(R) Company. Veterans bring unmatched leadership, About Peraton. Peraton is a next-generation technology and national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As one of the world's leading mission capability integrators and transformative enterprise IT providers, Peraton Corp deliver trusted, highly differentiated solutions and technologies to protect its nation and allies from threats across the digital and physical domains. Peraton supports every branch of the U.S. Armed Forces, and Peraton Corp serve as a valued partner to essential government agencies that sustain its way of life. Peraton podcast series. Want to know what's going on behind the scenes in national security? Everyday Extraordinary takes you inside the lives and work of the Peraton team solving today's most critical challenges.

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