About the job

Qualtrics’ mission is to help millions of organizations close experience gaps. As Qualtrics’ SVP Field Strategy , you will essentially function as the chief operating officer of sales and drive the vision and development of our go-to-market strategy and execution. You will proactively monitor performance across industries and product lines to drive accountability and ensure our 1,000+ sales-person organization is enabled to achieve and exceed its objectives. You will report directly to our President of Worldwide Field Operations and have all Product Sales Strategy, Revenue Operations, Industry, Value Advisory, and Enablement teams globally reporting directly to you. You will partner closely with the Marketing, Customer Success, and Product leadership teams to drive alignment across functions around the defined strategies. We are looking for a data-driven leader who has a track record of success operating in a dynamic environment, has a builder mentality, and is highly curious about solving new problems and driving execution. 

In This Role, You’ll Get To

• Co-author and develop a Customer Unit Sales Strategy in partnership with the President of Worldwide Field Operations to drive consistent and predictable growth
• Drive operational excellence and accelerate productivity by reducing seller friction through simplification and standardization of process, policy and systems
• Define and implement the operating rhythm and KPIs to drive insight, foresight and action
• Partner cross-functionally across our Go-to-Market teams and Product teams to ensure strong alignment and collaboration
• Support a world class customer experience by being Customer Obsessed at all times
• Lead revenue forecasting, pipeline management and deal management processes to support consistent execution and proactively identify opportunities and risks.
• Drive transformation initiatives and change management programs to build foundational for scale and growth
• Shape our annual planning and go-to-market approach, including coverage models, commission structure, quotas, territories and rules of engagement.
• Develop talent and build world-class team in a diverse and inclusive environment: design and launch programs and initiatives to support continued growth and enablement across Field Operations team

We Are Looking For People Who

• Are customer obsessed and operate with a focus on delivering exceptional customer experiences
• Operate as an inclusive leader with a proven history of building and developing diverse & inclusive teams, and attracting, retaining and developing talent.  
• Have demonstrated leadership & interpersonal capability in driving cross-functional execution, leading global change management initiatives through ambiguity, and proven ability to influence across organizational boundaries.
• Have operated as a business partner to a Sales organization and have experience managing global Sales strategy and operations teams
• Have experience developing go-to-market strategy and driving operational execution
• Have experience at scaling high tech SaaS companies with both Enterprise and SMB go-to-market models and partners
• Have a track record of success operating in an environment which is fast paced, fluid and dynamic
• Have the ability to uplevel and build out the capabilities of Qualtrics’ teams and improve real-time insights & analytics, processes and automation
• Are organized with an analytical and strategic mindset, process orientation, and technically savvy
• Have the ability to adapt quickly to the evolving needs of a high-growth SaaS business
• Are driven to define the right key metrics and analyses to produce actionable insights
• Have excellent communication and collaboration skills

Who are you?

• Bachelor’s degree preferred
• 15+ years of experience in high growth technology companies, preferably B2B enterprise SaaS.
• Experience leading a highly engaged and successful organization with a proven track record of leading and developing your senior leadership team. 
• Location: Provo, Seattle preferred though open to considering other locations