Full-Time
Medical Assistant
Pain Center Outpatient, Hour Days
Posted on 11/22/2025
Beth Israel Lahey Health
10,001+ employees
Integrated health system delivering care, education
Compensation Overview
$21 - $28/hr
Newbury, MA, USA
In Person
Schedule: Monday–Friday, 8:00 am–4:30 pm; no weekends/holidays.
 Medical, Clinical & Veterinary (1) |
|---|
- HS diploma or equivalency is required
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
- Reasonable accommodations may be made to enable the individual to perform the essential functions
- Greets patients and visitors in a professional, courteous manner at all times
- Maintains patient confidentiality, respect and HIPAA guidelines at all times
- Assists patients and providers preparing with examinations, minor procedures within the office
- Performs blood pressures, vital signs and physical assessment of patient through triage
- Performs ancillary testing as ordered by providers
- Completes clear, accurate documentation within the patient medical record
- Maintains all clinical areas with supplies necessary to function daily
- Keeps exam rooms and work areas within the office clean and sanitary at all times
- Assists with making patient appointments outside of the office
- Assists with telephone triage, refilling prescription medication as directed by providers
- Serves as a back-up to front office staff. Stays familiar with all functions of front office including but not limited to checking in patients, collection of co-pays, and batching out payments at end of day
- Provides telephone support for the office
- Prepares charts including obtaining appropriate records, requesting and entering referrals, and verifying insurance eligibility
- Prepares result letters for procedures, lab results, imaging, and any other miscellaneous testing
- Obtains prior authorizations for medications and testing when needed
- Prepares patients for upcoming procedures by reviewing instructions and answering questions
- Certification as Medical Assistant and/or completion of a Medical Assistant certification program preferred
- Medical Office experience preferred
Beth Israel Lahey Health is an integrated health system that coordinates care across hospitals, clinics, and other care settings to keep patients connected wherever they are. Its services come from doctors, nurses, technicians, social workers, and educators who work together, guided by medical research and education. The system operates by linking hospitals, primary and specialty care, and support services so patients receive seamless care with access to resources like research-informed treatment and training for staff. Unlike standalone hospitals or fragmented care providers, it combines multiple facilities and care teams into a single network to improve consistency and efficiency. The overarching goal is to improve patient outcomes and experience by delivering high-quality, coordinated care through research-backed practices and continuous education for its workforce.
Company Size
10,001+
Company Stage
N/A
Total Funding
N/A
Headquarters
Cambridge, Massachusetts
Founded
2017
Simplify's Take
What believers are saying
- 74% of physicians reduce after-hours work, cutting burnout and turnover costs.
- 82% experience reduced cognitive load, boosting clinical outcomes and satisfaction.
- Heidi's scale supports 2 million weekly consults in 110 languages globally.
What critics are saying
- Heidi rollout displaces internal transcription staff, forcing layoffs in 3-6 months.
- Competitors like Mass General Brigham adopt Heidi, eroding BILH retention in 12 months.
- OCR scrutiny on AI hallucinations triggers HIPAA fines and tool decommissioning in 12-24 months.
What makes Beth Israel Lahey Health unique
- BILH rolls out Heidi's ambient AI scribing to 6,000 providers across 14 hospitals.
- Heidi achieves 89% satisfaction in note quality and 88% accuracy on complex terms.
- 90% of trial physicians report more eye contact and presence with patients.
Help us improve and share your feedback! Did you find this helpful?
Your Connections
People at Beth Israel Lahey Health who can refer or advise you
Benefits
Mental Health Support