INACTIVE
Full-Time
Netsuite Solutions Consultant
Intake-to-procurement software
Data & Analytics
Senior
Remote
Required Skills
NetSuite
Sales
Communications
Requirements
- Experience working in one of the following roles: Procurement/Sourcing Manager, ERP/P2P Systems Consultant, or managing key customer and stakeholder relationships in a B2B SaaS company
- Prior experience with NetSuite
- Fantastic communication skills
- Extreme attention to detail and pride yourself in being incredibly proactive
- Experience working with product and engineering teams
- You're able to push back and still make people happy
- Very comfortable with software configuration (not necessarily technical skills, which would be a plus)
- Willing to do whatever it takes to make Zip and its customers happy
Responsibilities
- Lead onboarding for new customers, with a heavy emphasis on understanding requirements and creatively configuring the product to solve their problems
- Responsible for leading the end-to-end implementation for new customers -- roll up your sleeves and build out the customer's processes from scratch
- Lead training and Q&A sessions with customers and key stakeholders to empower them to utilize the product without additional ongoing help from Zip
- Proactive project management across many customers, to manage requirements and tasks across onboardings
- Collaborate closely with the product and engineering teams to determine which customer requests we should and shouldn't support, and set expectations with customers
- Do whatever it takes to make customers happy + successfully onboard them as quickly as possible
- Continuously improve the post-sales processes to help our customers accelerate the time to value
Zip’s mission is to increase the pace of innovation for every business in the world. The company is striving to offer companies the fastest way to purchase the best insights to confidently make spend decisions and also simplify the way to transact business anywhere.
Company Stage
Series C
Total Funding
$181.1M
Headquarters
San Francisco, California
Founded
2020
Growth & Insights
Headcount
6 month growth
↑ 0%1 year growth
↑ 25%2 year growth
↑ 255%Benefits
📈 Start-up equity
💸 401k plan
🦷 Full health, vision & dental coverage
🍽️ Catered lunches & dinners
🚍 Commuter benefit
🚠 Team building events & happy hours
🌴 Unlimited PTO
💻 Shiny new Apple equipment
🪑 Generous office stipend for remote employees
INACTIVE