Full-Time

Patient Access Specialist

Posted on 5/14/2024

SmithRx

SmithRx

201-500 employees

Pharmacy benefits platform reducing drug costs

Data & Analytics

Mid

Lehi, UT, USA

Required Skills
Communications
Customer Service
Requirements
  • Must be locally based
  • High School diploma or GED
  • Minimum 2 years of experience in healthcare or pharmaceutical customer service/customer support
  • Proficiency in Windows, MS Office, G-Suite
  • Active listening and conversational speaking skills
  • Self-starter with multitasking abilities
  • Excellent verbal and written communication skills
  • Problem-solving skills
  • Passion for helping people
Responsibilities
  • Educate patient members about pharmacy benefits
  • Assist patient members with enrollment in drug savings programs
  • Coordinate with patient members, physicians, drug manufacturers, and pharmacies
  • Take inbound calls from members, providers, and pharmacies
  • Maintain documentation and follow-up of each member call
  • Provide empathetic support to members
  • Have a patient-centric mindset

SmithRx is revolutionizing pharmacy benefits with its Drug Acquisition Platform (DAP), leveraging innovative sourcing pathways and agile 21st-century technology to drive down drug costs for self-insured employers. The DAP operates independently from insurance companies and pharmacies, ensuring 100% alignment with customers and reducing the complexity and cost of pharmacy benefits for America's employers and patients.

Company Stage

Series C

Total Funding

$97.5M

Headquarters

San Francisco, California

Founded

2016

Growth & Insights
Headcount

6 month growth

15%

1 year growth

72%

2 year growth

346%