Full-Time
Director Enterprise Network and Communications
Meijer
10,001+ employees
Family-owned Midwest retail chain offering groceries
No salary listed
Grand Rapids, MI, USA
Hybrid
Three days on-site per week required.
Bachelor's
 DevOps & Infrastructure (1) |
|---|
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- A bachelor's degree in computer science, information technology, or a related field is required.
- At least 12 years of experience in network and voice infrastructure in an enterprise environment is required.
- At least 7 years of experience in a senior-level leadership role is required.
- Deep expertise in enterprise networking, including routing and switching, software-defined wide area networking, wireless, data center networking, and network security involving zero-trust architecture and segmentation is required.
- Experience with AIOps, observability platforms, network automation using Ansible and Terraform, and cloud networking using Azure, Google Cloud Platform, and SASE/SSE is required.
- A proven track record of building ITSM and ITIL practices and leading organizational changes, including technology migrations and process re-engineering with measurable outcomes, is required.
- Experience with enterprise voice, UCaaS, and SIP/VoIP platforms is required.
- Strong financial acumen managing multi-million-dollar budgets is required.
- The role requires executive communication skills to translate technical complexity into business language for senior stakeholders.
- A background in retail, distribution, or large multi-site enterprise environments is required.
- Own a five-year network and voice strategy aligned to business growth, digital transformation, and risk tolerance; define and track KPIs and OKRs and present progress to senior leadership.
- Partner with enterprise architecture, security, and business stakeholders to align infrastructure investments with IT strategy and capital planning.
- Build and sustain a mature ITSM operating model covering incident, problem, change, and configuration management, aligned to ITIL best practices; own SLAs, OLAs, and capacity plans.
- Establish observability practices using AIOps and structured runbooks to reduce MTTR; oversee NOC operations and 24/7 enterprise reliability.
- Chair and co-chair the Network Change Advisory Board; enforce standardized change controls, risk assessments, and rollback plans; track change-related incidents and drive continuous improvement.
- Partner with cybersecurity on network segmentation, zero-trust architecture, and vulnerability management; lead major incident response and structured post-incident reviews.
- Recruit, develop, and retain a high-performing team of network engineers, architects, and voice specialists; define career paths, skill development plans, and succession planning.
- Foster cross-functional collaboration with infrastructure, security, applications, and business teams.
- Oversee enterprise voice platforms, including UCaaS, CCaaS, SIP trunking, and collaboration tools; drive store and contact center modernization and ensure platform resiliency and compliance.
- Manage strategic vendor relationships and hold partners accountable to SLAs; lead sourcing, negotiation, and renewal of major contracts.
- Develop and manage the network and voice CAPEX/OPEX budget; identify cost optimization opportunities without compromising reliability and security.
Meijer is a family-owned retail chain operating large-format stores in the Midwest that sell groceries and general merchandise at competitive prices. Its stores combine fresh food, household goods, and top brands under one roof, enabling customers to complete all their shopping in a single trip. The company runs on a high-volume, cost-efficient business model focused on everyday low prices and broad product availability. It differentiates itself through its family-owned culture, commitment to community engagement, and focus on customer satisfaction, investing in its team and supporting local initiatives. Meijer's goal is to provide quality products and exceptional service while enriching the communities it serves.
Company Size
10,001+
Company Stage
Early VC
Total Funding
$27M
Headquarters
Greenville, South Carolina
Founded
1934
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Simplify's Take
What believers are saying
- Meijer opened Rochester Hills and Bainbridge Township stores on May 6, 2026.
- Michigan became first retailer accepting WIC online through Meijer.com on July 28, 2026.
- Western Pennsylvania land acquisitions signal a major 2026-2030 growth pipeline.
What critics are saying
- Cranberry Township opening slips to late 2029 or 2030, tying up capital.
- Donelson v. Meijer ERISA class action threatens pension-plan governance and employer contributions.
- NLRB case 07-CA-364545 alleges unilateral contract changes at Newport distribution center.
What makes Meijer unique
- Meijer’s 2026 grocery format combines fresh food, pharmacy, and digital pickup.
- West Michigan roots and family ownership support faster local merchandising decisions.
- Its one-stop supercenter model fuses groceries, general merchandise, and fuel convenience.
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Benefits
Flexible Work Hours
Parental Leave
Professional Development Budget
Hybrid Work Options
Growth & Insights and Company News
6 month growth
↑ 11%1 year growth
↑ 11%2 year growth
↑ 11%Michigan-based retailer Meijer has confirmed plans for a new supercenter in Cranberry Township, Butler County, as part of a broader expansion into western Pennsylvania. The company has begun acquiring properties across the region, building on what it describes as strong performance in northeast Ohio. While no timeline has been set for the Cranberry store opening, Meijer said it is excited to bring fresh groceries and general merchandise to local shoppers. The retailer emphasised its commitment to quality products, value and customer service, whilst also pledging to be an active community partner. The expansion signals increased competition in Pittsburgh's already crowded grocery market.
Meijer will open a new 47,000-square-foot grocery format store on 6 May at 1495 N. Rochester Road in Rochester Hills, Michigan. The location will be the family-owned retailer's 128th store in Michigan and its third grocery format store in the state. The streamlined format focuses on fresh food and everyday essentials at everyday low prices, featuring produce, bakery, meat, seafood, deli departments, pharmacy, and health and beauty sections. Meijer launched its grocery format in 2023 with two stores in Southeast Michigan and plans additional locations. The store will offer Meijer's digital shopping tools, including mPerks Shop & Scan, home delivery and pickup services. Hourly, part-time and full-time positions remain available. Meijer employs over 40,000 team members across Michigan.
Meijer will open its new Bainbridge Township supercenter in Aurora, Ohio, on 6 May, marking the family-owned retailer's 59th location in the state. The 159,000-square-foot store at 7300 Aurora Road sits on the former Geauga Lake amusement park site. The supercenter will offer fresh produce, grocery staples, bakery, meat, seafood and deli departments, plus a full-service pharmacy with drive-through, garden centre, and sections for apparel, home goods, electronics and sporting goods. Meijer employs more than 14,000 team members across Ohio at stores and facilities in Tipp City. The retailer supports local causes including the Greater Cleveland Food Bank and Cleveland Metroparks, and partners with the Cleveland Browns, Cleveland Guardians and Ohio State University Athletics. Select positions remain available for the new location.
Meijer has partnered with virtual healthcare platform WellSync to offer customers affordable telehealth services for common conditions. The service, accessible through Meijer's website and pharmacy app, costs $29.99 per visit and requires no insurance. Customers can receive treatment for conditions including cold, flu, allergies and hair loss from board-certified healthcare professionals. The service aims to remove barriers for those facing challenges with traditional healthcare access due to busy schedules or transportation issues. The Midwest retailer, which operates over 500 locations, positions the virtual care offering as part of its one-stop shopping concept. Customers can access WellSync through the Meijer website, pharmacy app, or by texting "Care" to 75049.
Meijer partnered with Oneupweb to increase traffic and conversion rates on the site and create a positive reputation as a national online retailer.