Who We Are:
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.
Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.
Employment Type: Full-time
Location: Canada
Job Description
Summary
The Experience Design UI produces consistent, high-quality craft that influences the visual expression of a product, service or brand through the expectations of its users. They study trends and patterns, design systems and micro-interactions while also understanding and fostering adherence to technological feasibility.
Responsibilities
- Generate human-centered recommendations and concepts using design thinking methods
- Relish in the craft of design systems, interface designs, icon systems, animations/transitions, micro-transactions, sound design and crafting clickable prototypes
- Passionately and curiously study user-centered design principles
- Understand both user needs and client goals
- Support and participates in user testing
- Collaborate with UX/Behavioral and Copywriter/Story to execute design vision
Requirements
- A minimum of a bachelor’s degree in design, visual communication, human-centered design or related field strongly preferred
- 1-3 years industry experience
- Experience in eCommerce (Shopify is a big plus)
- Experience in user-centered design methods and techniques
- Experience in interface design, specifically for mobile, responsive design and platform-based solutions
- Basic understanding of digital marketing, and advertising
- Proficient with design tools such as Figma (a must) for designing and prototyping solutions
Competencies·
- Finds creative ways to get things done effectively and collaboratively
- Continuous learner of technology, promoting it, using it and finding new tools to make us more effective
- Ability to distill complex ideas into simple concepts
- Strong presentation, writing skills, creativity, and passion for user-centered design
- Fosters collaborative relationships, plans, and executes in an Agile team
Bonus Points for...
- A university degree in Interaction Design, Human-Computer Interaction, or a related design or behavioral science discipline
- Academic, professional, or life experience from outside the design field that enriches your perspective as a designer
- Agency Experience
- Shopify Experience
- Bilingual (Spoken French & English)
- Hobbies and a sense of humor!
Additional information
Who we are
Diff is a VML company, full-service e-commerce agency that provides brands and retailers with end-to-end solutions to accelerate their growth. As one of the world’s top Shopify Plus Partners, our team creates best-in-class, award-winning brand experiences and robust e-commerce operations strategies.
As Diff has continued to grow, our dedication to our company identity and values has grown too. There are a few things that all of us at Diff have in common:
- We believe that respect and collaboration are the key ingredients for shaping our success. To help foster collaboration we make a habit of open communication and compassion across all our teams!
- We are a group of accountable and creative people who aren’t afraid to do things differently and take ownership of our work.
- We’re always striving to create value and bring that little something extra to the table. We are in relentless pursuit of excellence and are proud of the work we do.
If these are values you identify with, we hope you’ll consider joining Diff!
Our tech stack
- Sublime Text, RubyMine, or your IDE of choice
- Git w/ Bitbucket
- Shopify Admin
- AWS Console
- Terminal
- Jira
- Slack
Bells & whistles
We foster a culture that encourages everyone to be their best selves. From our benefits package to the opportunities we provide for personal growth, we give our fellow differs the chance to evolve in a workplace that’s healthy, supportive, and fun.
- Medical, dental & life insurance!
- Flex dollars to be used on anything you feel will increase your physical and mental well-being
- Access to Maple, a telemedicine application that gives easy access to nurses, physicians, therapists, nutritionists, etc.
- Work from home allowance
- MacBook Pro
- No dress code, but please wear pants :)
Please submit a copy of your CV along with a cover letter highlighting what resonates with you about this position and how you identify with Diff’s values. We are excited about the possibility of meeting you!
Diff is an Equal Opportunity Employer.
At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction.
VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.
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