Full-Time

Care Services Manager

Updated on 8/3/2026

The ALS Association

The ALS Association

201-500 employees

Advances ALS research and supports patients

Compensation Overview

$50.6k - $79.3k/yr

+ Merit-based increases

St. Louis, MO, USA

In Person

Category
Medical, Clinical & Veterinary (1)
Required Skills
Nursing
Care Coordination

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Requirements
  • A bachelor's degree in Social Work, Nursing, Human Services, Case Management, or a closely related field is required, with relevant experience in psychosocial support, care coordination, or case management.
  • A minimum of 4 years of related professional experience and/or training, or an equivalent combination of education and experience, is required.
  • Demonstrated ability to use management skills such as problem-solving, reasoning, critical thinking, budget and program planning, performance improvement, organizational planning, implementation, and monitoring performance standards.
  • Experience with progressive neurodegenerative disease is required.
Responsibilities
  • Conduct specialized care consultations and needs assessments for people living with amyotrophic lateral sclerosis, caregivers, and families experiencing complex needs or situations.
  • Actively manage a portfolio of clients, ensuring that client and caregiver needs are met within the capabilities of The ALS Association.
  • Manage field staff in an assigned territory, as applicable, to ensure that people living with amyotrophic lateral sclerosis, caregivers, and families receive needed programs and services.
  • Provide information about programs, services, resources, and printed or electronic educational materials, with responsibility for program oversight as applicable.
  • Coordinate referrals to and partnerships with healthcare providers and community agencies.
  • Evaluate, facilitate as needed, and ensure the effectiveness of support groups in meeting the needs of the amyotrophic lateral sclerosis community.
  • Collaborate with the Care Services Director and Managing Director to plan implementation of program outcomes and the evaluation process.
  • Ensure quarterly contact and engagement with people living with amyotrophic lateral sclerosis and/or their caregivers.
  • Document pertinent engagements with people living with amyotrophic lateral sclerosis, families, caregivers, and healthcare professionals, and ensure Care Services staff document engagements according to Care Services Standards.
  • Educate and inform the general public and professionals about amyotrophic lateral sclerosis, its management, related research, and The ALS Association's services and mission.
  • Serve as a member of the ALS Clinic multidisciplinary team and act as the liaison between the clinic and The ALS Association.
  • Develop and maintain clinic relationships through ongoing interactions with clinic directors and team members.
  • Provide professional in-service educational programs to ALS Association staff and healthcare professionals, including home health and hospice agencies, durable medical equipment providers, and skilled nursing facilities.
  • Participate in continuing education seminars, workshops, and conferences as available and necessary to gain knowledge on related topics.
  • Provide mentoring opportunities to new staff.
Desired Qualifications
  • A master's degree in Social Work is preferred.
  • Knowledge of amyotrophic lateral sclerosis is a plus.
  • Knowledge of Medicare and Medicaid, patient assessment skills, planning, and case management is preferred.

The ALS Association is a national nonprofit organization dedicated to fighting ALS on multiple fronts. It leads global research efforts, provides assistance to people with ALS through a nationwide network, coordinates multidisciplinary care via certified clinical care centers, and builds government partnerships to advocate for policies and funding. Its programs include funding and guiding research, offering patient and caregiver support, coordinating clinical care to ensure access to specialized services, and advocating for public policy and resources. This approach is distinct because it combines research leadership, direct services, and policy advocacy under one umbrella, with a nationwide network and dedicated ALS Nexus platform to connect patients, researchers, and clinicians. The goal is to discover new treatments and a cure for ALS while improving quality of life and expanding access to care for those affected.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

1985

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Simplify Jobs

Simplify's Take

What believers are saying

  • Walk to Defeat ALS expands fundraising and community engagement.
  • University of Miami partnership showcases promising genetic treatment progress.
  • Hoffman Clinic Awards extend coordinated care into underserved communities.

What critics are saying

  • ALS remains fatal, sustaining long-term donor fatigue pressure.
  • Only half of registered patients receive coordinated care, exposing rollout failures.
  • Research breakthroughs can stall, weakening credibility and high-value donor retention.

What makes The ALS Association unique

  • Largest philanthropic funder of ALS research worldwide.
  • Combines research, care, advocacy, and family support nationwide.
  • Operates certified clinical care centers and multidisciplinary care networks.

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Benefits

Health Insurance

401(k) Company Match

Disability Insurance

Life Insurance

Wellness Program

Paid Vacation

Paid Holidays

Company News

The ALS Association
Jun 29th, 2026
Statement from the ALS Association on Chris Johnson's ALS Diagnosis.

Statement from the ALS Association on Chris Johnson's ALS Diagnosis. Arlington, Va. (June 29, 2026) - We are deeply moved by the courage Chris Johnson has shown in sharing his ALS diagnosis with the world. We stand with Chris, his wife Brittany, and their family as they navigate this incredibly difficult journey. "I still think the same. I still dream. I still love my family. My body just doesn't cooperate." Chris's words capture something we hear from so many people living with ALS. We are inspired by his determination to fight, and by his commitment to using his platform to raise awareness for the ALS community. What people need to know about ALS: * ALS is a fatal neurodegenerative disease that gradually takes away a person's ability to walk, speak, swallow, and eventually breathe. It affects the motor neurons in the brain and spinal cord that control voluntary movement. As those neurons deteriorate and die, the brain loses its ability to initiate and control muscle movement. * ALS does not discriminate. As Chris noted, his case is sporadic ALS - meaning it occurred with no family history. About 90% of all ALS cases are sporadic. * Every 90 minutes, someone in the United States is diagnosed with ALS - and someone loses their battle with it. * The ALS Association has a strategic plan to make ALS livable and cure it. To get there, we need to accelerate research, optimize current treatments and care, and reduce the harms of ALS. * ALS can be difficult to diagnose. There is no single test that confirms ALS. Because its early symptoms - muscle weakness, slurred speech, difficulty gripping - can resemble other conditions, people often see multiple specialists before receiving a confirmed diagnosis. This delay can mean lost time for treatment and support, which is why the ALS Association developed the thinkALS tool to help clinicians identify and refer patients to ALS specialists sooner. * There is currently no cure for ALS, and it is fatal. The typical life expectancy following a diagnosis is typically two to five years, though every journey is unique. * Research is making promising advancements and there is real reason for hope. We invested in early antisense technology which led to development and FDA approval to Qalsody (tofersen), the first-ever gene-targeted therapy for ALS. There is evidence that Qalsody(R) may not just slow disease progression, but in some cases help reverse some of the lost function, something that scientists did not think possible. * Chris has said he is participating in a clinical trial, reflecting the growing pipeline of promising treatments the ALS Association is proud to help fund. We are committed to accelerating the path from scientific discovery to treatments that reach every person living with ALS. Our mission - and how you can help. The ALS Association's mission is to make ALS livable and cure it. Here is how you can make a difference: * Learn more about ALS and share Chris's story * Donate to ALS research * If you or a loved one has been diagnosed, contact us. The ALS Association offers care services, support groups, and connections to certified treatment centers across the country. * Call our helpline at 1-800-782-4747 or visit ALS.org To Chris: thank you for choosing to fight - not just for yourself, but for the tens of thousands of Americans living with ALS today. We are honored to walk this road alongside you. About the ALS Association The ALS Association is the largest ALS organization in the world. The ALS Association funds global research collaborations, assists people with ALS and their families through its nationwide network of care and certified clinical care centers, and advocates for better public policies for people with ALS. The mission of the ALS Association is to make ALS livable and cure it. For more information about the ALS Association, visit our website at www.als.org. About ALS Amyotrophic lateral sclerosis (ALS) is a progressive neurodegenerative disease that affects nerve cells in the brain and spinal cord. Over the course of the disease, people lose the ability to move, to speak, and eventually, to breathe. The disease is always fatal, usually within five years of diagnosis. Few treatment options exist, resulting in a high unmet need for new therapies to address functional deficits and disease progression. Manager, Communications June 29, 2026 Article Topic ALS Mission ALS Awareness