Full-Time
Financial Center Banker
Northwest Bank
1,001-5,000 employees
Regional community bank serving local residents
No salary listed
Myerstown, PA, USA
In Person
 Finance & Banking (1) |
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- A high school diploma or equivalent is preferred.
- One year of banking and/or retail experience is preferred.
- Sales experience is preferred.
- Customer service experience is preferred.
- Ability to establish effective working relationships among team members and participate in solving problems and making decisions.
- Ability to present and express ideas and information clearly and concisely, orally or in writing.
- Ability to actively listen, share information, and facilitate the open exchange of ideas and information.
- Ability to establish courses of action, develop and use tracking systems to monitor work progress, and effectively use time and information resources.
- Ability to make sound decisions using perceptive and analytical processes and good judgment in ambiguous situations.
- Provide financial options to clients through a consultative approach while expanding banking relationships.
- Connect customers with Northwest products and services by opening accounts and identifying financial needs.
- Connect customers with other Northwest financial experts who can address their needs while ensuring an exceptional customer experience.
- Meet or exceed performance targets related to customer satisfaction, product sales, and financial wellness conversations.
- Continuously improve skills and knowledge through training and professional development opportunities.
- Conduct comprehensive financial assessments to identify areas for customer improvement and growth.
- Analyze customer accounts, transactions, and behaviors to offer personalized recommendations.
- Ensure compliance with banking regulations, policies, and procedures.
- Provide leadership while ensuring efficiency and accuracy in operational activities and financial center security.
- Identify areas for improvement and implement strategies to enhance operational effectiveness.
- Deliver exceptional customer service experiences and address customer concerns and complaints promptly and effectively.
- Initiate proactive customer conversations to build rapport and understand financial objectives.
- Use active listening to identify opportunities to enhance customers' financial well-being.
- Build long-term customer relationships through ongoing support and follow-up.
- Anticipate customer needs and proactively provide assistance and guidance.
- Maintain confidentiality and protect customer information.
- Navigate Microsoft Office software, computer applications, and department-specific software to maximize technology tools and efficiency.
- Work as part of a team and use on-site equipment.
- Adhere to security and dual-control processes and complete daily branch opening and closing tasks as needed.
- Complete other duties and special projects as requested by management.
Northwest Bank serves communities in Pennsylvania and Ohio as a regional bank offering personal and business banking, including checking and savings accounts, loans, and online and mobile banking. Customers manage money by opening accounts, applying for loans with terms based on credit and need, and using online or mobile tools to view balances, transfer funds, and pay bills with branch support and customer service. The bank differentiates itself through a long local history dating back to 1896 and a focus on community relationships, expansion (such as the 2015 Lorain National Bank acquisition), and a 2018 rebranding to update its digital presence. Its goal is to provide accessible, reliable banking and digital options that support local economies and steady growth.
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
Warren, Michigan
Founded
1896
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Simplify's Take
What believers are saying
- Q2 2026 net income hit $54 million, up 59% year over year.
- Net interest margin reached 3.75% with 5.3% annualized loan growth.
- TIME ranked Northwest Bank #394 in 2026, strengthening recruiting and employer branding.
What critics are saying
- A Bloomberg Law class action filed June 30, 2026 attacks its 401(k) fund swap.
- Penns Woods integration still masks organic trends and creates execution risk through 2026.
- If central Ohio expansion misses deposits, costly branch buildouts pressure returns and valuation.
What makes Northwest Bank unique
- Northwest Bank pairs relationship banking with hospitality-driven branches and digital modernization in 2026.
- The Penns Woods merger added 21 Pennsylvania branches, expanding density across core markets.
- Lou Torchio keeps community partnerships central, supporting local trust and deposit stickiness.
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Company News
Northwest Bank plans to relocate Columbus-area headquarters to Dublin. Posted: Aug 18, 2026 / 11:00 AM EDT Updated: Aug 17, 2026 / 04:04 PM EDT DUBLIN, Ohio (WCMH) - Northwest Bank is planning to move most of its Columbus-area operations and more than double its local workforce in Dublin over the next decade, according to a proposed economic development agreement first read at Dublin City Council's Aug. 10 meeting. The Columbus-headquartered bank plans to relocate 120 employees to a new Dublin office and grow to 300 employees in the city by 2034, according to a memo to council from Jeremiah Gracia, Dublin's economic development director. Gracia said Northwest selected Dublin after a nationwide search that included other office options in the Columbus market. See the latest headlines from NBC4 in the video player above. "Northwest Bank's decision to invest and locate in Dublin reflects the city's strong business-friendly culture and commitment to building economic growth and momentum," Gracia wrote in the memo. "We are pleased to welcome them to our corporate community and are confident that their values and business excellence will contribute to Dublin's reputation as an exceptional city to live and work." The proposed incentive would let Northwest keep a share of the new income tax revenue its Dublin jobs generate, rather than that money going entirely to the city. Under the agreement, Dublin would return 15% of the income tax withheld from Northwest's new employees back to the company each year for five years, from 2031 through 2035, up to a total of $460,000. "We are looking at a real estate opportunity in Dublin to support our anticipated long-term growth, as we continue to invest in Columbus as a key growth market," a bank spokesperson told NBC4. "However, we are limited in what we can share while the formal review and approval process plays out." The proposed agreement also includes a $50,000 location grant, which Northwest would receive after providing proof of a 15-year lease and obtaining an occupancy permit from the city. Dublin City Council is expected to vote on the agreement Aug. 24. Northwest Bank was founded in Bradford, Pennsylvania, in 1896 and is now headquartered in Columbus. The bank operates 152 full-service financial centers and 11 drive-up locations across Ohio, Pennsylvania, New York and Indiana. The planned Dublin office comes as Northwest expands its retail presence across central Ohio, having opened its first regional financial center in New Albany in July, with additional locations planned in Columbus, Gahanna and Westerville. The bank has said the retail expansion is expected to create 30 to 40 full-time jobs, separate from the headquarters relocation, and has added senior leadership and other corporate positions in Columbus as it grows. The move would add another sizable corporate employer to Dublin's Bridge Street District, where office development has picked up in recent months. The city approved a final development plan in July for Bridge North, a mixed-use project along Riverside Drive that includes about 75,000 square feet of office space, and construction is underway nearby on J Block at Bridge Park, which will include more than 100,000 square feet of Class A office space. Cenovus Energy is expected to anchor that building as part of its planned 2027 relocation to Bridge Park. The memo does not specify where in Dublin Northwest's new office will be located.
Daisy Willow Early Learning update: one step closer to blooming. Posted on August 5, 2026 In partnership with Northwest Bank, ASSETS is building opportunities for entrepreneurs in Central PA, brick by brick. As Assets PA count down to this year's Great Social Enterprise Pitch, Assets PA is checking in with entrepreneurs who previously participated in ASSETS' Idea Incubator to see where their journeys have taken them. Daisy Willow Early Learning was a finalist, competing in the 2025 Great Social Enterprise Pitch. Launching a childcare center takes more than a vision. It takes persistence, patience, and willingness to keep moving forward even when progress isn't always visible. Finding the Right Home Over the past year, Daisy Willow Early Learning founder Colleen Herko has continued working toward her dream of creating a child-centered early learning environment for Lancaster families. While finding the right location has proven to be the biggest hurdle, every step has brought her closer to making that vision a reality. After months of searching, Colleen is hopeful she has finally found the space where Daisy Willow can take root and grow. Continuing the Mission In the meantime, she hasn't stopped doing what she loves most. This summer, Colleen hosted a popular toddler camp that gave families a glimpse of the engaging, relationship-centered programming she plans to offer year-round. The experience also allowed her to continue refining her curriculum while building connections with local families. Looking Ahead The past year has been one of progress and perseverance. Every challenge has strengthened Colleen's resolve and brought her one step closer to building the early learning center she has envisioned from the beginning. Assets PA is excited to continue cheering on Daisy Willow Early Learning as Colleen moves toward this next chapter, and Assets PA look forward to sharing more updates as her vision continues to blossom. Read Colleen's original entrepreneur story to learn more about the vision behind Daisy Willow Early Learning. To follow Daisy Willow Early Learning's journey, connect with them on Facebook and Instagram.
Northwest Bank openers financial center in Ohio. August 5, 2026 Northwest Bank recently held a ribbon cutting ceremony for its financial center in New Albany, Ohio. This part of the bank's wider expansion into central Ohio, with plans to open three branches by the end of 2026 and one in the first quarter of 2027, according to a press release. The financial center was built with an open-concept layout featuring living room meeting spaces and self-service banking tools. The bank has also partnered with several New Albany area organizations such as Healthy New Albany and New Albany Community Foundation for community outreach. "Northwest's approach to banking is grounded in personal relationships and a hospitality-focused experience, and this design allows our team to better connect with customers and deliver the relationship-driven service that differentiates us," Urich Bowers, chief consumer banking and strategy officer for Northwest Bank, said in the release.
Northwest Bank celebrates grand opening of first financial center in Central Ohio. Jul 30, 2026, 16:10 ET The New Albany location is first of four set to open this year, with an additional Columbus location in Q1 2027. NEW ALBANY, Ohio, July 30, 2026 /PRNewswire/ - Northwest Bank leaders, local community partners and civic leaders gathered to ceremonially cut the ribbon, celebrating the grand opening of the bank's new financial center located at 5746 N. Hamilton Road in New Albany, Ohio. As the first Northwest financial center in Central Ohio, the new construction reflects the bank's continued investment in the Columbus market and its commitment to put down deeper roots in the region. The New Albany location marks the beginning of Northwest's broader Central Ohio expansion, with three additional financial centers set to open by the end of 2026 and one planned for a Q1 2027 opening. "This opening is an important milestone for Northwest Bank and a reflection of our investment and the momentum we're building in Central Ohio," said Lou Torchio, president and CEO of Northwest Bank. "We're proud to be a member of this community, and look forward to growing alongside our customers, partners and neighbors." Designed with a modern, open-concept layout, the financial center creates a welcoming environment that supports a more personalized, relationship-focused banking experience. From its living room-style meeting spaces, designed for meaningful financial conversations, to its convenient self-service banking options, the financial center was built to help customers bank in a way that feels both personal and accessible. "Northwest's approach to banking is grounded in personal relationships and a hospitality-focused experience, and this design allows our team to better connect with customers and deliver the relationship-driven service that differentiates us," said Urich Bowers, chief consumer banking and strategy officer for Northwest Bank. During the ribbon-cutting event, speakers recognized local community partners and highlighted Northwest's longstanding commitment to the communities it serves. Through partnerships with organizations such as Healthy New Albany, New Albany Symphony Orchestra, New Albany Community Foundation, United Way of Central Ohio and the Boys and Girls Clubs of Central Ohio, Northwest is working to establish a strong local presence that extends beyond the financial center and reflects its commitment to being an active, engaged partner in the communities it serves. "Even before opening our doors, we've made connections in Columbus, and we look forward to continuing to strengthen those relationships and support this community as we grow," said Jennifer Gibson, region president and executive director of retail banking for Northwest. Northwest Bank plans to continue expanding its Central Ohio footprint with additional financial centers in Columbus, Gahanna and Westerville. About Northwest Bancshares, Inc. Headquartered in Columbus, Ohio, Northwest Bancshares, Inc. is the bank holding company of Northwest Bank. Founded in 1896, Northwest Bank is a full-service financial institution offering a complete range of business and personal banking products, as well as employee benefits and wealth management services. Northwest operates 152 full-service financial centers and 11 drive-up locations across Pennsylvania, New York, Ohio and Indiana, and provides customers with fee-free access to more than 55,000 ATMs. Northwest Bancshares, Inc.'s common stock is listed on the NASDAQ Global Select Market (NWBI). Forward-Looking Statements This release may contain forward-looking statements with respect to Northwest Bancshares, Inc. (the "Company") including, without limitation, statements relating to the future business plans of the Company. These forward-looking statements involve certain risks and uncertainties. Factors that may cause actual results to differ materially from those contemplated by such forward-looking statements are described in the Company's Annual Report on Form 10-K for the year ended December 31, 2025 under the section entitled "Item 1A - Risk Factors," and from time to time in other filings made by the Company with the SEC. These forward-looking statements speak only at the date of the release. The Company expressly disclaims any obligation to publicly release any updates or revisions to reflect any change in the Company's expectations with regard to any change in events, conditions or circumstances on which any such statement is based. SOURCE Northwest Bank
News for rocket scientists. Northwest Bank celebrates grand opening of first financial center in Central Ohio. The New Albany location is first of four set to open this year, with an additional Columbus location in Q1 2027. NEW ALBANY, Ohio, July 30, 2026 /PRNewswire/ - Northwest Bank leaders, local community partners and civic leaders gathered to ceremonially cut the ribbon, celebrating the grand opening of the bank's new financial center located at 5746 N. Hamilton Road in New Albany, Ohio. As the first Northwest financial center in Central Ohio, the new construction reflects the bank's continued investment in the Columbus market and its commitment to put down deeper roots in the region. The New Albany location marks the beginning of Northwest's broader Central Ohio expansion, with three additional financial centers set to open by the end of 2026 and one planned for a Q1 2027 opening. "This opening is an important milestone for Northwest Bank and a reflection of our investment and the momentum we're building in Central Ohio," said Lou Torchio, president and CEO of Northwest Bank. "We're proud to be a member of this community, and look forward to growing alongside our customers, partners and neighbors." Designed with a modern, open-concept layout, the financial center creates a welcoming environment that supports a more personalized, relationship-focused banking experience. From its living room-style meeting spaces, designed for meaningful financial conversations, to its convenient self-service banking options, the financial center was built to help customers bank in a way that feels both personal and accessible. "Northwest's approach to banking is grounded in personal relationships and a hospitality-focused experience, and this design allows our team to better connect with customers and deliver the relationship-driven service that differentiates us," said Urich Bowers, chief consumer banking and strategy officer for Northwest Bank. During the ribbon-cutting event, speakers recognized local community partners and highlighted Northwest's longstanding commitment to the communities it serves. Through partnerships with organizations such as Healthy New Albany, New Albany Symphony Orchestra, New Albany Community Foundation, United Way of Central Ohio and the Boys and Girls Clubs of Central Ohio, Northwest is working to establish a strong local presence that extends beyond the financial center and reflects its commitment to being an active, engaged partner in the communities it serves. "Even before opening our doors, we've made connections in Columbus, and we look forward to continuing to strengthen those relationships and support this community as we grow," said Jennifer Gibson, region president and executive director of retail banking for Northwest. Northwest Bank plans to continue expanding its Central Ohio footprint with additional financial centers in Columbus, Gahanna and Westerville. About Northwest Bancshares, Inc. Headquartered in Columbus, Ohio, Northwest Bancshares, Inc. is the bank holding company of Northwest Bank. Founded in 1896, Northwest Bank is a full-service financial institution offering a complete range of business and personal banking products, as well as employee benefits and wealth management services. Northwest operates 152 full-service financial centers and 11 drive-up locations across Pennsylvania, New York, Ohio and Indiana, and provides customers with fee-free access to more than 55,000 ATMs. Northwest Bancshares, Inc.'s common stock is listed on the NASDAQ Global Select Market (NWBI). Forward-Looking Statements This release may contain forward-looking statements with respect to Northwest Bancshares, Inc. (the "Company") including, without limitation, statements relating to the future business plans of the Company. These forward-looking statements involve certain risks and uncertainties. Factors that may cause actual results to differ materially from those contemplated by such forward-looking statements are described in the Company's Annual Report on Form 10-K for the year ended December 31, 2025 under the section entitled "Item 1A - Risk Factors," and from time to time in other filings made by the Company with the SEC. These forward-looking statements speak only at the date of the release. The Company expressly disclaims any obligation to publicly release any updates or revisions to reflect any change in the Company's expectations with regard to any change in events, conditions or circumstances on which any such statement is based. SOURCE Northwest Bank