Full-Time

Product Director Onboarding and Acclimation

Confirmed live in the last 24 hours

JP Morgan Chase

JP Morgan Chase

10,001+ employees

Global financial services and investment banking

No salary listed

Senior, Expert

New York, NY, USA

Category
Product Management
Product
Required Skills
Market Research
JIRA
Data Analysis
Requirements
  • 8+ years of experience or equivalent expertise delivering products, projects, or technology applications
  • Extensive knowledge of the product development life cycle, technical design, and data analytics
  • Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
  • Experience driving change within organizations and managing stakeholders across multiple functions
  • Strong analytical skills and experience with data-driven decision-making.
  • Excellent communication and interpersonal skills, with the ability to influence and collaborate with cross-functional teams.
  • Experience with agile development methodologies and tools including Jira.
  • Passion for understanding customer needs and delivering exceptional user experiences.
  • Demonstrated expertise in defining and tracking key performance indicators (KPIs) to measure the success of onboarding and acclimation initiatives, with the ability to use data to make informed decisions and optimize strategies.
  • Experience in working with cross-functional teams, including engineering, design, marketing, and operations, to manage bottlenecks, provide escalation management, and ensure successful product development and launch.
  • Ability to lead within a highly ambiguous and rapidly changing environment, with strong problem-solving skills and a willingness to roll up your sleeves and contribute wherever necessary to drive continuous improvement and innovation.
Responsibilities
  • Develops and oversees the product roadmap, vision, development, execution, risk management, and business growth targets for a portfolio of products
  • Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
  • Leads, coaches and mentors a team of product managers on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
  • Owns product performance and is accountable for investing in enhancements to achieve business objectives
  • Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation
  • Gathers and analyze user feedback and data to drive continuous improvement and innovation in the onboarding experience.
  • Defines and track key performance indicators (KPIs) to measure the success of onboarding and acclimation initiatives, using data to make informed decisions and optimize strategies. Deliver long-lasting, foundational solutions that enhance user experiences and support the effective integration of new technologies.
  • Works with leaders across technology, product management, corporate, and operations to identify and manage new and existing opportunities, initiatives, and processes related to onboarding and acclimation. Define clear goals and objectives for the business in the planning and execution space, while identifying risks and developing mitigation strategies.
  • Assesses product development efforts, including research, requirements definition, metrics analysis, technical specifications, development, and launch activities, specifically for onboarding and acclimation products. Measure and analyze existing solutions to identify opportunities for innovation and improvement, providing additional benefits to users
  • Communicates the vision, strategy, and progress of onboarding and acclimation products to stakeholders at all levels, building consensus and alignment around product goals. Influence senior leaders and articulate the impact of onboarding initiatives and strategies
  • Leads within a highly ambiguous and rapidly changing environment, demonstrating a willingness to roll up your sleeves and pitch in wherever necessary.
Desired Qualifications
  • Recognized thought leader within a related field
  • Experience in developing and implementing personalization strategies
  • Ability to adapt to changing priorities and manage multiple goals simultaneously
  • Knowledge of UX (User Experience) principles to ensure that personalization efforts enhance the overall user experience.
  • Experience in integrating AI technologies into product development, with a focus on leveraging machine learning models to enhance onboarding and acclimation processes and improve user experiences.

JPMorgan Chase & Co. provides a wide range of financial services to individuals, businesses, and governments across more than 100 markets worldwide. Its offerings include investment banking, asset management, financial transaction processing, and consumer banking services such as personal banking, mortgages, and credit cards. The company utilizes its extensive expertise and proprietary data to deliver high-quality financial products and services, generating revenue through interest income, service fees, and commissions. What sets JPMorgan Chase apart from its competitors is its commitment to integrity, service, and community development, including initiatives to support veterans and strengthen local economies. The company's goal is to provide valuable financial solutions while also contributing positively to society through its various community-focused programs and the insights generated by the JPMorgan Chase Institute.

Company Size

10,001+

Company Stage

IPO

Headquarters

New York City, New York

Founded

1959

Simplify Jobs

Simplify's Take

What believers are saying

  • Increased focus on digital transformation enhances cross-border payment efficiency and competitiveness.
  • Simpler mortgage rules could reduce homeownership costs and boost mortgage lending activity.
  • The launch of JPM Coin indicates strategic integration of crypto assets into mainstream finance.

What critics are saying

  • Regulatory scrutiny may affect the rollout of GBP-denominated Blockchain Deposit Accounts.
  • Resistance to mortgage rule simplification could delay reforms and impact lending business.
  • Unauthorized access to OCC emails may affect regulatory compliance and oversight.

What makes JP Morgan Chase unique

  • JPMorgan Chase leverages over 200 years of financial expertise and global market presence.
  • The firm offers a comprehensive range of services from investment banking to consumer banking.
  • JPMorgan Chase's commitment to community development and veteran support enhances its corporate responsibility.

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Benefits

Health Insurance

Flexible Work Hours

Paid Sick Leave

Paid Holidays

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