AVP – Test Manager

The AVP, Test Manager is responsible for evolving and maturing the current testing framework to implement a scalable, risk-aware testing strategy that supports enterprise initiatives. As the company undertakes several transformative, multi-year, enterprise-wide initiatives, the role will play a critical leadership role in shaping and overseeing the test management strategy across these high-impact programs.  This role partners with the broader Transformation team, IT, Data & Analytics and business units across the organization, to implement structured testing strategies that align with compliance standards, integrate into Continuous Integration/Continuous Deployment pipelines, and enable enterprise growth.   

What You Will Do:

• Design and implement end-to-end test strategies that cover e.g. unit, system integration, user acceptance, regression and performance testing.
• Develop a comprehensive test management playbook, including but not limited to best practices, templates, tools, etc.
• Build scalable, repeatable testing processes aligned with evolving risk profiles and compliance standards.
• Work with both technical teams (developers, architects, DevOps) and business stakeholders (product owners, SMEs, end users) to coordinate testing efforts for key programs:
• Test planning activities: develop test scripts, scenarios, conditions, environment configurations, and entry/exit criteria with full requirements traceability
• Oversee defect management including intake, fix lists, validation testing, and feedback loops
• Communicate test progress, risks, and mitigation plans to program/executive leadership

What You Will Have:

• Minimum of Bachelor's degree with Master’s preferred in Computer Science, Information Technology, or equivalent.
• Minimum of 7+ years in software testing, quality assurance, or test management, preferably within financial services or insurance.
• Deep understanding of regulatory and compliance-driven testing in a highly controlled environment.
• Demonstrated experience managing testing across large-scale, multi-stream transformation programs.
• Proven ability to work within Agile, Waterfall, and hybrid delivery models in high-stakes or enterprise-critical contexts.
• Skilled in establishing and scaling testing frameworks and governance from the ground up
• Ability to translate complex testing concepts into clear language for non-technical stakeholders
• Strong reporting skills with experience in test metrics, dashboards, and defect triage sessions
• Track record of identifying test process improvements and implementing automation or quality assurance enhancements across multiple releases.
• ISTQB, CSTE, or equivalent certification.
• Working knowledge of tools such as Microsoft Office Suite, SharePoint, Wrike, GitHub, and Jira or equivalent.

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