Leave Administrator
Posted on 7/6/2023
INACTIVE
End-to-end employee leave management solution
Company Overview
Sparrow stands out as a leading leave management solution, offering a comprehensive, automated system that simplifies the complex process of leave compliance for employers and employees alike. Their unique approach combines advanced technology with a dedicated team of leave specialists, ensuring a premium experience while reducing compliance risks and containing costs. With a proven track record of saving 20-40 hours per leave, Sparrow's commitment to customer trust, security, and privacy, along with their ability to adapt to unique employee needs and unexpected leave situations, makes them a preferred partner for companies seeking efficient leave management.
Consulting
Company Stage
Series A
Total Funding
$31M
Founded
2018
Headquarters
San Francisco, California
Growth & Insights
Headcount
6 month growth
↑ 3%1 year growth
↑ 3%2 year growth
↑ 3%Locations
Remote
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
CategoriesNew
Administrative & Executive Assistance
Requirements
- 1-3 years of relevant administrative work experience
- Comfortable working with and learning new tech systems
- Comfortable working and communicating in a remote-first environment
- Superior organization skills and detail-oriented. You're able to track various tasks from different projects and ensure nothing gets lost
- Outstanding verbal and written communication skills. Clear and empathetic communicator with the ability to balance rapport and problem solving. You are comfortable communicating through email, chat, and phone call
- People person. Remarkable degree of empathy and interpersonal intuition, and strong, active listening skills
- Learner's mindset. Highly self-directed, adaptable, and up for feedback and implementation in a fast paced, always changing environment
- Have the ability to be anticipate needs
- You can handle confidential information appropriately
Responsibilities
- Interface, collaborate and communicate with external administrative parties through various communication methods (i.e. phone call, email)
- Prepare appropriate leave paperwork and manage process flow for multiple concurrent leaves
- Document and communicate all claim escalations to the assigned team members
- Be comfortable moving between multiple tasks in a quick succession
- Maintain internal systems and processes
- Continuously learn about new state programs and processes