Technical Product Manager

Job Description

• Drive the strategy and development for money movement solutions, with a focus on backend understanding of ACH processing and Retail cash network
• Act as a subject matter expert (SME) and bridge the gap between business needs vs.  technical task by collaborating with other product teams, engineering teams, and other internal stakeholders for ACH and Retailers
• Guiding technological and architecture changes and help make informed decisions about the technical solutions
• Communicating the product development roadmap across agile teams
• Defining and documenting the user stories that will guide the technical product requirements and implementation
• Owning the organization of the backlog and working proactively and collaboratively with Engineering management to ensure proper prioritization
• Leading the refinement and planning sessions to ensure the teams have adequately planned work
• Work closely with cross-functional teams to develop products that meet both business goals and customer needs, with a keen focus on how money moves through internal and external networks
• Partner with internal stakeholders to understand the team’s needs, and then translate the requirements into technical requirements for engineering teams
• Engage with external developers, customers, and banking/retailer partners to gather feedback and requirements that influence the development roadmap
• Continue to contribute to documentation and document funds flow on regular basis
• Stay educated on ACH practices, rules, and industry developments to ensure the team’s knowledge remains current and relevant

Qualifications

• Minimum of 5 years of experience in technical product management, with a significant focus on services, API, and other technical systems
• Deep knowledge of payment processing mechanisms (e.g., PayPal/Venmo, ACH, Cash/Retailers network, and card processing) and the technical challenges associated with their integrations
• Strong technical, analytical, and problem-solving skills, with demonstrated ability to leverage data in making informed product decisions
• Exceptional communication and leadership capabilities, with experience guiding development teams and managing cross-functional stakeholder relationships
• Must be detail-oriented, with a commitment to high-quality product documentation and the enhancement of the developer experience
• Intrinsic curiosity to dive into complex problems and review solutions 
• Working knowledge of JIRA and Confluence
• Familiarity with accounting processes and financial events