Facebook pixel

Clubhouse Assistant (Part Time)
Posted on 2/1/2022
INACTIVE
Locations
Chicago, IL, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Agile
Creativity
Sales
Requirements
  • 2 years' experience in a luxury retail environment
  • A passion for delivering legendary customer experiences
  • A proven track record of delivering results and the drive to exceed expectations
  • Strong people skills - a good communicator, approachable and engaging
  • Ability to prioritise and demonstrate initiative
  • Passionate about Rapha
  • Ability to be flexible and agile to meet business needs
  • Knowledge and an interest in cycling and/or active sports would be an advantage
  • An interest in coffee/barista training would also be an advantage
Responsibilities
  • Deliver the legendary Rapha experience by engaging, developing and maintaining relationships with all Clubhouse visitors
  • Seamlessly move between all areas of the Clubhouse whilst delivering consistent world-class service
  • Drive sales by effectively uncovering the customer's needs and presenting appropriate range solutions
  • Provide expert Rapha product knowledge
  • Understand the full café offering and recommend menu items to customers
  • Create a friendly and welcoming environment, where the sport and culture of Road Cycling can flourish
  • Communicate positively about the brand at all times, be a Rapha Ambassador and bring to life Rapha's core values - Passion, Determination, Creativity & Communication
  • Maintain the highest Visual Merchandising and House-keeping standards
  • Assist in the planning and delivery of Clubhouse Rides and Events
  • Assist in the preparation of café offerings to support the chef as required
  • Support the team and work together to create an inspiring and positive working environment
Rapha
Raphael Michel SA is a winemaking company.
Company mission
Raphael Michel SA is a winemaking company.