Role and Responsibilities

• Develop deep knowledge of each client’s business and available data to ensure campaign solutions meet their marketing objectives
• Translate business and technical requirements into detailed solutions for cross-channel campaign execution across marketing automation, journey orchestration, CDP, loyalty and offer management platforms
• Support in-platform development and execution of digital marketing campaigns across channels (email, SMS, push, in-app, etc.)
• Serve as day-to-day technical platform SME to internal and client teams to support platform troubleshooting, training, and knowledge sharing
• Support Architects with platform configuration, development, and optimization tasks, as well as enforcing best practices
• Provide campaign QA, testing, and deployment support to developers, campaign specialists, and QA resources
• Work closely with project management team to manage workflow and deadlines across multiple, simultaneous, campaign projects and change controls
• Support senior team members throughout project estimation and platform discovery engagements
• Support internal execution services team with ongoing campaign platform, workflow, and template optimizations

Preferred Qualifications

• 5+ years of experience as a marketing automation platform developer
• 2+ years of experience working with Braze
• Braze certification preferred
• Experienced in data modeling in relational database systems
• Experienced writing SQL queries for Select/Insert/Update/Delete, including knowledge of multi-table joins and outer joins
• Experienced with JavaScript, JSON, and XML
• Familiarity with HTML, MJML, CSS, and responsive email coding a plus 
• Experience at a digital-first agency/consultancy in a client-facing role strongly preferred
• Exposure to and understanding of agency structure and agile project management methodologies 
• Excellent oral and written communication skills
• Familiarity with multiple industry-leading campaign orchestration platforms a plus (such as Adobe Campaign, Adobe Journey Optimizer, Salesforce Marketing Cloud, Marketo, etc.)
• Bachelor’s degree in Computer Science, related business or technology field, or equivalent work experience preferred