Key Responsibilities

• To build, configure, test and deploy Fidessa trading platforms, exchange connections and market data services  
• To enable, configure, test and deploy additional or new services and software features.
• To analyse, design, develop, configure, test & deploy solutions to specific customer requirements.
• Implementing and deploying strategic projects 
• To ensure that all client systems/configurations are "fit for purpose" upon delivery.
• To maintain a constant service to our existing customer base via the delivery of frequent upgrades and maintenance to ensure compatibility with stock exchanges, regulatory changes and other software vendors, in a dynamic, constantly changing marketplace.    
• Planning, implementing and deploying hardware performance enhancements and upgrades.
• To provide support before, during and after the roll-out of software changes.
• To write and maintain technical documentation relating to the upgrading, maintenance and deployment of Fidessa systems, products and services.
• To  attend internal meetings to discuss the progress of assigned tasks / key initiatives.
• To attend external meetings with Fidessa clients, where required.
• To liaise with the customer or internal Fidessa teams and provide regular progress updates for their key issues or deliverables. 
• To escalate issues to your line manager or project manager as appropriate.

Required Skills, Experience and Qualifications

• Must have a degree in a Computer Science/Engineering or numerate discipline of grade 2:1 or above (or regional equivalent) or relevant industrial experience  
• Knowledge of at least one programming or scripting language
• Experience with Linux or UNIX
• Although not a pure development role, there is a requirement to be able to understand code, and programming fundamentals and to have an ability to develop software solutions using the software building blocks provided by Fidessa
• Must be able to demonstrate excellent written and verbal communication skills
• Must be able to demonstrate good attention to detail, organised and proactive
• Must be able to demonstrate initiative
• Must be able to demonstrate a strong analytical approach to problem solving
• Must be able to work as part of a team, whilst also assuming responsibility for your own work
• Must be able to take ownership of assigned tasks, anticipate potential problems & take prompt pre-emptive actions, if required.  Ensures that all tasks are completed to a very high standard
• Must be eager to learn new skills to enhance capability

Preferred Skills

• To have knowledge of SQL and Relational Databases
• To have knowledge or a demonstrable interest of equity and/or futures and options markets
• To have prior software application implementation/support/testing experience
• To have experience of networking principles
• To have experience in issue management