Managed Services CMS – Senior Associate – Sr. Analyst

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime.

Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Istio Specialist

PwC Managed Services seeks a skilled DevOps Engineer with expertise in implementing and managing Istio Service Mesh within Kubernetes clusters, leveraging Azure Kubernetes Services. The role involves designing and maintaining GitOps workflows, preferably using Flux, in an Azure-centric environment. Candidates should also have experience with GitHub Enterprise tools, Terraform, and GitHub Actions.

Essential Functions

Lead Istio Configurations: Maintain and lead the team in managing Istio configurations, including gateway management, ingress/egress, control planes, data planes, Envoy filters, Istio and Envoy gateways, performance, traffic management, and security policies.

Azure Support: Oversee the support, maintenance, and operations of deployed Azure items.

Design and Development: Develop reusable patterns for managing applications within a single cluster environment related to Istio deployment.

• Client Interaction: Communicate effectively with clients, providing recommendations on Istio and AKS operations.
• Security Collaboration: Work with security teams to advise or implement controls.
• Team Collaboration and Training: Collaborate with and train other team members.
• Maintenance and Troubleshooting: Assist with maintenance and troubleshooting of applications within an Azure Kubernetes Cluster, application deployments, DevOps pipeline/workflow configurations.
• Innovation: Provide design improvement recommendations and implement new AKS and Istio features as they reach general availability status in Azure.

Minimum Requirements

Education: Bachelor’s degree in Computer Science, Information Technology, or 2 years of applicable experience with Istio and AKS.

Hands-On Experience: Proficiency with technologies such as Terraform, Azure Kubernetes Service (AKS), Istio Service Mesh, Envoy, network policies, Flux, GitOps, security configurations, application segregation within a cluster, multiple node pools, connectivity troubleshooting, Azure Container Registry, Docker/Containerization, GitHub CI/CD Pipelines, Linux shell, Windows PowerShell, and SSL configurations.

Having terraform knowledge is nice to have.  Candidate must be willing to learn Terraform to assist with IaC operations in the future.

Qualifications/Certifications:

• Istio Certified Associate or three years of hands-on experience supporting Istio configurations
• Microsoft Certified: Azure Administrator Associate or Microsoft Certified: Azure DevOps Administrator certifications or two years of supporting and deploying azure resources.

Optional Certifications: Istio Certified Associate, HashiCorp Cloud Engineer Certification, GitHub Actions Certification, GitHub Administration Certification

If you are a passionate Istio/Kubernetes engineer with expertise in Azure and GitHub DevOps practices, we would love to hear from you. Join our team and contribute to the success of our innovative projects and solutions.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Cloud Administration, Cloud-Based Service Management, Cloud Engineering, Cloud Infrastructure, Cloud Infrastructure Architecture Design, Cloud Infrastructure Optimization, Cloud Migration, Cloud Operations (CloudOps), Cloud Performance Optimization, Cloud Service Delivery, Cloud Strategy, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Infrastructure Management, Infrastructure Performance, Intellectual Curiosity, Learning Agility {+ 9 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date