Full-Time

Healthcare Coordinator

Updated on 9/3/2026

Deadline 5/4/27
PDS Health

PDS Health

Integrated healthcare support company

Compensation Overview

$21.50 - $30.25/hr

Bellevue, WA, USA

In Person

Travel might be required between offices.

Category
Medical, Clinical & Veterinary (1)
Required Skills
Data Analysis
Patient Education
Requirements
  • A high school diploma or general education degree (GED) is required.
  • Travel might be required between offices.
  • Knowledge of office practices, technology applications, and patient insurances is required.
  • The candidate must be results-oriented, able to set realistic goals, meet commitments, persist, and prioritize daily to achieve results.
  • The candidate must be a patient advocate who is flexible, adaptive, empathetic, passionate, and ethical.
  • The candidate must be a process-focused operator who is data-driven, detailed, organized, structured, knowledgeable about operational processes, and computer proficient.
  • The candidate must demonstrate financial acumen, including understanding profit drivers, using metrics to manage, building financial understanding among team members and clinicians, and understanding local market drivers and competition.
  • The candidate must be an influencer who actively listens and observes behavior and creates a win-win need for change.
  • The candidate must be self-motivated, reliable, and capable of working independently and as part of a team.
  • The candidate must be able to multitask effectively without compromising work quality.
  • The candidate must have excellent interpersonal, oral, and written communication skills.
  • The candidate must be able to handle and maintain the confidentiality of patient records.
  • The candidate must be organized and detail-oriented and able to work in a fast-paced environment.
Responsibilities
  • Model company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework.
  • Gain a financial commitment from patients to start the dentistry diagnosed by the Dentist.
  • Achieve proficiency in the PDS system and tools, skills, and talents to assist patients in making the best possible decision for their unique wants and needs.
  • Execute the Healthcare Coordinator handoff in partnership with each clinician for every examination patient.
  • Serve as the subject matter expert on all available financial options to give patients choices to start dentistry that fits their budget.
  • Professionally overcome common patient objections to starting treatment.
  • Obtain necessary insurance pre-authorizations for patients who need them before completing treatment.
  • Ensure the office exemplifies the Comprehensive Care Model within the offices and for referrals outside the office.
  • Actively participate in daily morning huddles, monthly team meetings, and other required meetings.
  • Maintain a thorough understanding of business imperatives and how the role directly impacts metrics and results.
  • Demonstrate stewardship of the PDS Brand by making decisions consistent with the PDS Brand framework.
  • Become knowledgeable about the Mouth Body Connection and support clinical excellence through comprehensive patient care.
  • Maintain an appropriate professional appearance and demeanor in accordance with company policies and address others professionally and respectfully.
  • Ensure compliance with company policies and state, federal, and other regulatory bodies.
  • Perform other duties and responsibilities as assigned.
Desired Qualifications
  • Prior coursework or on-the-job training in dentistry, insurance, or business.

PDS Health is a healthcare support organization serving dental and medical practices. The company provides business, technology, clinical, administrative, and operational services that help affiliated practices deliver integrated care. It serves patients, clinicians, practice owners, healthcare teams, and communities across its supported network. Its operating model centers on locally led practices connected through shared technology, revenue-cycle, supply-chain, talent, and administrative services. Teams work across clinical care, practice operations, technology, billing, procurement, recruiting, training, and patient support. Teams support coordinated daily delivery.

Company Size

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