330 Libbey Industrial PkwySte 900, Weymouth, Massachusetts, 02189-3122, United States of America

Do you want to be personally and professionally fulfilled by helping provide life-saving treatments to thousands of patients? DaVita is in search of a Director of Operations to lead our teams and hospital contracts in Massachusetts, New Hampshire and Maine.

The name DaVita is an adaptation of an Italian phrase meaning, “giving life.” Every day, in all of our clinics and hospital partner sites, we believe our name reflects our purpose. We often say that we are a community first and a company second. Our teammates work together to serve more than 200,000 patients through DaVita Kidney Care and other health care services. We define our culture as The DaVita Way.

The DaVita Way means that we dedicate our Head, Heart and Hands to pursue the Mission, live the Values and build a healthy Village. It means that we care for each other with the same intensity with which we care for our patients. We believe that by caring for each other we can improve health care, grow leaders and make a real difference in the communities we serve.

The Region You’d Lead:

This Director of Operations role covers Massachusetts, New Hampshire and Maine, and will report directly to the Division Vice President. In this role, you will be joining the senior leadership team of highly motivated individuals consisting of former nurse leaders, consultants, military leaders, and healthcare executives.

The Role You’d Play as a Director of Operations:

We are seeking an ambitious, operationally-focused and results-driven Leader for our Hospital Services Team. Covering Massachusetts, New Hampshire and Main, you will drive all aspects of the Operating business in a way that honors our seven Core Values. Some specific examples include:

Team Leadership:

· Lead team consisting of hospital services administrators, RNs, patient care technicians and administrative support staff to strive for the nation’s leading clinical outcomes, continuously improving year after year. Approximately 4-5 direct reports, 150+ indirect reports.
· Lead and focus on total team development and engagement, from managerial to direct clinical roles. Your direct reports and front line clinical staff will aspire to join you in the quest to ensure quality and compliant patient care.

Creating a Special Place:

· Work at a company that honors its Core Values. What are our 7 Core Values, you ask? They are: Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun.

· Lead a growing, socially responsible business that strives to be the role model for American Healthcare

· Work at a place that acts more like a community than a company

· Thrive in a company that will challenge you to "Get Stuff Done" and reward you with incentives the right way - top performers earn more.

Operational Excellence and Profitability:

· Complete accountability for up to $50M P&L

· Managing labor costs

· Drive accountability for the team

· Managing relationships and dialysis delivery across hospital partner sites across Massachusetts, New Hampshire and Main.

· Develop and implement strategic planning initiatives that maximize the region’s clinical care and growth potential

Growth Mindset:

· Address top growth priorities, provide due diligence and lead successful operational conversions on acquisitions

· Program development

Experience required for this role:

Multi-site team leadership: You have a proven track record of leading leaders who then turn around and lead their teams across a geography. You’ve successfully turned around and impacted your team’s culture and have coached your leaders into stronger, more agile operators.

Strategy: You’ve successfully developed strategies around growth and operational problem solving. Partnerships and influence are a part of your leadership tool set.

Financial Stewardship: Prior P&L management will greatly help you achieve success in this role. You’ll be deep diving into financial details, looking at labor hours, capital expenses, and getting comfortable with numbers and small boxes (Excel is great!).

Performance Management: You love KPIs and have already been successful in mobilizing resources to impact the team’s performance. You love a good root-cause analysis and flow chart, and you use these things to track your team’s success in achieving the goal.

Required qualifications:

· Masters strongly preferred, Bachelor’s degree required

· Multi-site operations leadership, healthcare experience preferred

· P&L Accountability

· Availability for regional and some national travel; up to 40%

· Alignment with our core values and ability to lead through: Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun.

· Thrive in a company that will challenge you to "Get Stuff Done" and reward you with incentives the right way - top performers earn more.

Here is what you can expect when you join our Village:

· A "community first, company second" culture based on Core Values that really matter.

· Clinical outcomes consistently ranked above the national average.

· Award-winning education and training across multiple career paths to help you reach your potential.

· A comprehensive benefits package designed to enhance your health, your financial well-being and your future.

· Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.

Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."

Our investment in you

Our new teammates receive comprehensive training on how DaVita’s dialysis clinics and hospital partnerships operate. You’ll also receive opportunities to partner alongside innovative, compassionate and driven leads as well as access to a comprehensive total rewards package.

Are you ready to transform health care with us?

Full vaccination against COVID-19, which may include a booster when eligible, or a medical/religious exemption is required. Teammates with a medical/religious exemption may need to submit to weekly COVID-19 testing.

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

Applications are accepted on an ongoing basis.

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process.  You will not be penalized for redacting or removing this information.