Full-Time

Account Specialist

Confirmed live in the last 24 hours

Bottomline

Bottomline

5,001-10,000 employees

Digital banking and payments automation platform

No salary listed

Junior, Mid

Portsmouth, NH, USA

Category
Customer Success
Sales & Account Management
Required Skills
Sales
Data Analysis
Requirements
  • Strong interest in going into a customer-facing role such as sales, customer success, or account management
  • 1-2+ years of experience (within a Software/High Tech company highly preferred), but other relevant experience welcomed
  • Exceptional interpersonal, written, and verbal communication skills
  • Lifelong learner who is always curious to try new things
  • Highly analytical with an interest in how data can be used to drive decisions
  • Detailed-oriented, organized with effective time management skills
  • Always positive, driven to excel, enjoys taking ownership and working collaboratively
Responsibilities
  • Support our AMs and AAMs with managing their clients through operational activities, data gathering/analysis, and other planning activities
  • Shadow the client-facing teams to learn the Paymode business, our clients and bank partners, and what it takes to be a high-performing Account Manager
  • Analyze key data points to understand client usage and opportunities for growth or risk mitigation
  • Develop an understanding of the Paymode solution and other key functional areas in the business

Bottomline Technologies operates in the financial technology sector, providing a digital banking and payments platform that helps businesses and financial institutions automate and streamline their payment processes. Their solutions include automating accounts payable cycles, managing financial messaging flows, and creating intelligent engagement platforms for banks. Additionally, Bottomline offers risk management tools to identify and mitigate internal and external threats, ensuring compliance and reducing complexity. They also provide Swift services for secure global financial transactions. The company uses a software-as-a-service (SaaS) model, generating revenue through subscription fees and service charges. Bottomline's goal is to transform business payments and processes, making them simple, smart, and secure, with a strong focus on customer success.

Company Size

5,001-10,000

Company Stage

IPO

Headquarters

Portsmouth, New Hampshire

Founded

1989

Simplify Jobs

Simplify's Take

What believers are saying

  • Bottomline's real-time payments chat capabilities align with the rise of real-time payments.
  • The demand for API-driven banking solutions supports Bottomline's robust API capabilities.
  • Digital transformation in banking accelerates, benefiting Bottomline's comprehensive digital banking platform.

What critics are saying

  • Rapid technological change may outpace Bottomline's ability to maintain a competitive edge.
  • The sale of the legal spend management division may reduce revenue and market share.
  • Mounting regulatory pressures could increase operational costs and complexity for Bottomline.

What makes Bottomline unique

  • Bottomline offers a comprehensive digital banking and payments platform for diverse clients.
  • The company integrates Paymode payment capabilities with a pre-enrolled vendor network.
  • Bottomline's platform includes embedded risk management and predictive analytics features.

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Benefits

Hybrid Work Options

Company News

Bottomline Technologies
Apr 2nd, 2025
Bottomline Wins Multiple Gold Stevie(R) Awards for Sales and Customer Service

Bottomline wins multiple Gold Stevie(R) Awards for Sales and Customer Service.

FinTech Magazine
Mar 25th, 2025
PairSoft Expands B2B Payments Access Through Bottomline Partnership

By embedding Bottomline's Paymode payment capabilities into PairSoft's AP automation suite, users can access a pre-enrolled vendor network, gain real-time payment visibility, and utilize fraud prevention controls within one platform.

GlobeNewswire
Mar 19th, 2025
Bottomline Wins "Best Overall Fintech Software" Designation

LOS ANGELES, March 19, 2025 (GLOBE NEWSWIRE) -- FinTech Breakthrough , an independent market intelligence organization that recognizes the top companies, technologies and products in the global FinTech market, today announced that Bottomline , a global leader in business payments, has been selected as winner of the “Best Overall FinTech Software” award in the 9th annual FinTech Breakthrough Awards program.The 2025 FinTech Breakthrough Award recognizes the standout innovation of Bottomline’s Commercial Digital Banking Platform, a breakthrough solution that goes beyond payments and cash management functionality to serve as a fully integrated commercial banking and payments platform. The product includes robust API capabilities enabling Financial Institutions to operate with more flexibility and agility and create unique customer experiences.Bottomline’s recently extended capabilities of the Commercial Digital Banking Platform include deep integration with Bottomline's Paymode Business Payments Network, allowing banks to better service business customers from small businesses to large corporations with multibank relationships. The integration creates the possibilities of new revenue streams for Financial Institutions by enabling them to better monetize payments by clearing vcards, checks and ACHs via the Paymode network versus traditional payment rails.By integrating Paymode with Bottomline’s Digital Banking platform, the enrollment process is seamless for customers. Upon login, eligible businesses will see a banner highlighting their enrollment eligibility and their estimated return based on their current payees matched with Paymode's 550,000+ network. Enrollment can be completed entirely online.Additionally, Bottomline's platform supports embedded risk management capabilities to mitigate fraud from both internal and external threats and delivers predictive analytics and benchmarking to enhance customer engagement, boost bank performance, and drive profitable relationships through proactive, usage-triggered outreach. The platform also provides patented real-time payments chat capabilities.“Bottomline makes banks and businesses smarter, enhancing user experiences while keeping clients and payments secure

The Manila Times
Feb 25th, 2025
Bottomline Wins Cross-Border Payment Company of the Year

PORTSMOUTH, N.H., Feb. 25, 2025 (GLOBE NEWSWIRE) - Bottomline, a global leader in business payments, has been awarded "Cross-Border Payment Company of the Year: North America" by International Banker.

PR Newswire
Feb 20th, 2025
Sedgwick Acquires Legal Spend Management Business From Bottomline

MEMPHIS, Tenn., Feb. 20, 2025 /PRNewswire/ -- Sedgwick, a leading global provider of claims management, loss adjusting and technology-enabled business solutions and Bottomline, a global leader in business payments and cash management, have signed an agreement whereby Sedgwick will acquire Bottomline's industry-leading legal spend management (LSM) division. The LSM business services the property and casualty (PC) insurance industry, providing carriers, third party administrators (TPAs), self-insured entities and corporate legal departments with cloud-based software applications and complementary legal bill review solutions. Sedgwick will leverage Bottomline's modern and highly scalable LSM technology infrastructure, including its Legal-X and Legal eXchange web platforms, in helping clients control the cost of litigation. Pending the closing of the transaction, which is subject to customary conditions and regulatory approvals, Sedgwick plans to operate the LSM business as a separate division