Full-Time

Wireless Sales Supervisor

Posted on 9/8/2026

Staples

Staples

10,001+ employees

Office supplies retailer and services provider

No salary listed

Whitehorse, YT, Canada

In Person

Bachelor's

Category
Retail (2)
,
Required Skills
Sales
Lead Generation
Customer Service

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Requirements
  • Two or more years of wireless sales experience.
  • Ability to resolve client concerns in a diplomatic manner.
  • Ability to plan, organize, and prioritize efficiently to handle daily responsibilities and serve customers.
  • Capacity to work independently and seek assistance as required.
Responsibilities
  • Partner with management to identify and achieve short- and long-term goals for the wireless department.
  • Ensure the team understands the connection between store financial success and the wireless department.
  • Lead and model selling by cultivating a selling culture with associates to achieve current goals and targets.
  • Lead and model the whole-store selling approach by engaging with customers and associates in other departments when not engaged with a customer at the wireless kiosk.
  • Resolve customer concerns effectively and escalate them to management when appropriate.
  • Perform follow-up calls to solicit feedback on sales and promote additional products and services where applicable.
  • Identify and grow new business opportunities and prospects through referrals and outreach activities.
  • Work with market leaders, including the General Manager, Divisional Sales Manager, Regional Sales Manager, Retail Sales Manager, and Services Manager, to target and generate business sales leads and referrals.
  • Provide management with relevant sales information.
  • Participate in recruitment, hiring, and onboarding processes within the department.
  • Train and coach associates in sales and customer engagement.
  • Understand and adhere to asset protection and privacy policies, and coach others to do so.
Desired Qualifications
  • Completion of post-secondary education.
  • One or more years in a supervisory role with direct accountability for achieving sales targets.

Draft summary for Staples describing its business model and value proposition.

Company Size

10,001+

Company Stage

Grant

Total Funding

$16M

Headquarters

Framingham, Massachusetts

Founded

1986

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Simplify Jobs

Simplify's Take

What believers are saying

  • Party City expansion began in spring 2026, adding traffic and basket size across 700 stores.
  • Staples promoted Chris Powers chief growth officer in March 2026 to drive sustainable growth.
  • A stronger B2B and logistics focus supports faster delivery while physical stores keep trimming losses.

What critics are saying

  • Staples closed La Mirada's fulfillment center in August 2026, eliminating 109 jobs October 9.
  • The 2026 cyberattack spawned Massachusetts class actions, increasing legal costs and trust damage.
  • Store closures in Goleta, Levittown, Frederick, and Wareham signal shrinking retail relevance.

What makes Staples unique

  • Staples combines stores, e-commerce, and print services in one workflow for businesses.
  • Party City shop-in-shops in 700 Staples stores deepen one-stop celebrations and print bundling.
  • Christianbook's Tennessee fulfillment partnership leverages Staples logistics for faster nationwide customization delivery.

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Benefits

Employee Discount

Health Insurance

Dental Insurance

401(k) Retirement Plan

Professional Development Budget

Performance Bonus

Growth & Insights and Company News

Headcount

6 month growth

9%

1 year growth

9%

2 year growth

9%
The Furniture Makers' Company
Sep 8th, 2026
New Furniture Makers Exhibition 2026: Why supporting emerging talent matters to the future of furniture.

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Christianbook partners with Staples to speed nationwide delivery from Tennessee facility

Christianbook has partnered with Staples to accelerate order delivery across the US by integrating its fulfilment operations into Staples' logistics facility in La Vergne, Tennessee. The move brings Christianbook's product range, including books, homeschool curricula, bibles, gifts, and church supplies, into Staples' warehouse ahead of the homeschool season. The partnership will also relocate Christianbook's personalisation capabilities to Tennessee, enabling customisation of thousands of products with names, logos, or phrases. Julian Santos, senior vice president of operations at Christianbook, said the collaboration positions the company closer to customers nationwide, ensuring faster delivery. Ryan Hanson, chief supply chain officer at Staples, said combining Christianbook's product expertise with Staples' logistics capabilities creates a strong foundation for improved fulfilment and customer experience.

The Connecticut Scoop
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WAREHAM SCOOP: Staples closing Wareham store, Ross Dress For Less set to replace them!

WAREHAM SCOOP: Staples closing Wareham store, Ross Dress For Less set to replace them! Staples will be closing its Wareham Crossing location this fall, but the space won't be empty for long. Ross Dress For Less will be moving in! The office supply giant will be closing its Wareham location on October 10th. The store is located at 2421 Cranberry Highway in Wareham, part of Wareham Crossing. A new tenant is already lined up to take over the space. Ross Dress For Less is coming soon to the soon-to-be former Staples in the Wareham Crossing shopping center. The store will occupy roughly 20,300 square feet of space with construction to begin in early 2027. The chain currently has no locations in Massachusetts though they will open new locations in Chicopee and West Springfield this fall and will open a new location in Danvers later this year. Ross has been steadily working their way up the East Coast, opening new stores in Connecticut and New York over the past year. The discount retailer offers the best bargains on the latest trends in clothing, shoes, home decor and more! Stay tuned for more information on their opening! The chain will open additional Massachusetts locations in Chicopee, West Springfield, and Danvers; with more being eyed. Look for them to open in late spring 2027!

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Staples' Biggest Wholesale Partner Essendant Shrinks Again as 531 Jobs Disappear in Four States. Tonernews.com, August 12, 2026. USA

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