HDR Progress and Completions Officer

Job Description

The Griffith Graduate Research School (GGRS) is the dedicated point of contact for all Higher Degree by Research candidates. The GGRS works closely with academic and professional areas in maintaining quality standards of recruitment, admission, candidature management, education and examination.

The GGRS is currently looking for a HDR Progress and Completions Officer to be responsible for administering the HDR candidature progression and thesis examination lifecycle including candidature milestones, thesis submission, examination and completion. The role supports the University’s objectives towards timely completions by ensuring these services are efficient, effective and aligned with University Policies. The role also supports achievement of University targets through the ongoing monitoring, collation and reporting of data. 

The position reports to the HDR Operations Team Leader (Progress & Completions).

Key responsibilities of this position include but not limited to:

• Provide advice to clients on systems, policies and procedures pertaining to the Progress Review and Thesis examinations areas and Higher Degree Research more broadly.
• Create, process and manage data and information using various complex systems, ensuring data integrity and accuracy at all times.
• Prepare written material and correspondence to inform a range of internal and external clients regarding progress and theses management matters.
• Consider and resolve complex HDR Progress Review and Thesis Examinations matters, escalating as appropriate to the HDR Operations Team Leader (Progress and Completions).
• Assist the HDR Operations Team Leader (Progress and Completions) in the ongoing review and refinement of business processes and related resources for HDR progress and completions activities, including updates to webpages.
• In conjunction with the HDR Operations Team Leader (Progress and Completions), provide leadership within the team to ensure a client focused approach and promote best practice in service delivery across all service interface channels, and assist in the day-to-day management of the team, including workload distribution.

About you
The successful candidate will hold a relevant degree with substantial relevant experience, or an equivalent combination of education, skills and experience in the tertiary education sector.

You will also have:

• Excellent written and verbal communication skills, with a demonstrated commitment to high‑quality customer service and ability to tailor communications for diverse audiences.
• Strong organisational skills, with the ability to manage multiple priorities and deadlines while maintaining a high level of attention to detail.
• Well-developed computer literacy skills, including the ability to quickly adapt to new systems and technologies.
• Demonstrated ability to interpret and apply policies, and experience providing clear guidance and resolution on complex matters.  
• Demonstrated ability to provide informal leadership and support to colleagues
• Demonstrated experience administration, preferably within tertiary higher degree research administration.

What we can offer
This is a fixed term (available until August 2027), 60% part-time (3 days per week) position primarily based at Griffith University Gold Coast or Brisbane South (Nathan). As Griffith is a multi-site University you may be required to work across other locations. Griffith University’s campuses are located on the lands of the Yugarabul, Yuggera, Jagera, Turrbal, Yugambeh and Kombumerri peoples.

Salary Range
The full-time equivalent base salary for a HEW Level 6 is in the range $94,966 - $101,295 per annum, plus 17% superannuation. The total FTE package will be in the range $111,110 - $118,515 per annum.

Qualifications

Additional Information

Why Griffith?
As a values-led organisation, at Griffith University, we've worked hard to create a dynamic and strong organisational culture. We offer:

• Wide range of Learning and Development opportunities
• Salary packaging options and corporate health discounts
• Generous leave entitlements including leave loading
• Support with future learning opportunities through our educational staff assistance scheme
• Health Safety and Wellbeing initiatives – on campus Gym facilities

How to apply
At Griffith, we’re committed to providing a safe and inclusive environment for all - whoever you are and wherever you’re from. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.

Griffith University values diversity, inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. For more information please visit our Equity, Diversity and Inclusion page. Our University is committed to fostering a safe, respectful and inclusive community for all. In alignment with the National Higher Education Code to Prevent and Respond to Gender-based Violence (2025), Griffith University includes a declaration as part of the recruitment journey to uphold the values and standards of our community. Griffith University also maintains a strict zero-tolerance policy against all forms of modern slavery. For more information, please refer to Griffith’s Modern Slavery Policy.

Please submit your application online and ensure it includes the following:

• A covering letter outlining your suitability for the role (please refer to the About you section above and the position description)
• Current curriculum vitae/resume including full contact details

Applicants must have unrestricted working rights. Visa sponsorship is not available for this position.

Successful candidates may be subject to a criminal history check.

For further information specifically about this role, please contact Kathleen McNulty, HDR Operations Team Leader (Progress and Completions) at [email protected]. 

For application and recruitment advice, please contact Theresa Burke, Talent Acquisition Partner at [email protected] and quote reference number REF11077O.

Closing date:  Sunday, 30 August 2026 at 11.59pm AEST. All applications must be submitted online.

Please allow at least 1 – 2 weeks from the closing date to expect an application update.