Workers' Compensation Claim Associate I

Launch Your Career with CCMSI's LevelUP Career Pathways Program!

Are you looking to start a rewarding career in insurance claims? CCMSI's LevelUP Career Pathways Program is designed for motivated individuals eager to learn and grow in the industry. As a Workers' Compensation Claim Associate I (LevelUP), you'll embark on a structured, hands-on training program that provides a clear pathway to becoming a skilled Claim Representative. Whether you're a recent graduate or a mid-career professional looking for a fresh start, this opportunity is built for you!

Location: Wall Township, NJ (In Office)
Work Hours: Monday-Friday, 8:00 AM to 4:30 PM (1-hour unpaid lunch)
Hourly Position: $23/hr ($45,000 annually) 

The posted salary reflects CCMSI’s good-faith estimate of the base pay range for this role, in accordance with applicable pay transparency laws. Actual compensation will depend on qualifications, experience, and internal equity. Additional compensation may include bonuses, benefits, or other forms of pay. A full summary of benefits—including Medical, Dental, Vision, Life Insurance, ESOP, and 401K—is available upon request. Please discuss any compensation and benefits questions with our hiring team.

CCMSI is an Affirmative Action / Equal Employment Opportunity employer. Background checks are conducted in compliance with applicable laws.

Why Choose a Career in Claims Adjusting?

• Make a Positive Impact – Help individuals recover from workplace injuries by guiding them through the claims process.

• Career Growth Opportunities – From entry-level to leadership roles, the insurance industry offers limitless potential.

• Structured Training Program – Gain real-world experience and mentorship to fast-track your career.

• Work-Life Balance – Enjoy flexible hybrid work schedules and manageable caseloads.

• Competitive Pay & Outstanding Benefits – Including 4 weeks paid time off in your first year, 10 paid holidays, and a robust benefits package.

What Will You Do as a Claims Adjuster?

🔍 Problem-Solve Daily – Every claim is different, and no two days are the same. You'll be the primary problem-solver, helping injured workers navigate the claims process, removing obstacles to their recovery, and ensuring they receive the benefits they’re entitled to—all while balancing the needs of the employer and the insurance carrier.

🕵️‍♂️ Investigate Claims – You'll gather critical details by reviewing medical records, conducting interviews with injured workers, employers, and witnesses, and evaluating the extent of damages. You'll assess liability, determine benefits owed, and negotiate settlements, all while adhering to strict timelines and state regulations.

📞 Communicate & Collaborate Constantly – Expect to juggle multiple conversations throughout the day, whether you're explaining benefits to an injured worker, discussing strategy with an employer, negotiating with attorneys, or updating medical providers. Strong communication and quick decision-making are key to keeping claims on track.

📂 Manage a High Volume of Claims Efficiently – You’ll be responsible for handling multiple claims at once, each with its own set of deadlines, legal requirements, and moving parts. Organization, prioritization, and the ability to pivot quickly between tasks are essential.

📈 Develop Your Expertise – Through our structured LevelUP Career Pathways Program, you'll gain hands-on training, industry certifications, and mentorship, helping you build a successful career in claims adjusting.

What Sets CCMSI Apart?

At CCMSI, we are proud to be an Employee-Owned Company and a certified Great Place to Work, ranking in the 95th percentile for employee satisfaction and retention. We value our team members and invest in their professional growth through:

✅ Culture: Integrity, passion, and enthusiasm drive everything we do. ✅ Career Development: Internal training programs and mentorship opportunities to help you advance. ✅ Work Environment: Enjoy a supportive atmosphere with the resources needed to succeed. ✅ Benefits: Comprehensive coverage including Medical, Dental, Vision, Life Insurance, Critical Illness, Short & Long-Term Disability, 401K, and ESOP.

Is This Role Right for You?

To thrive in this position, you should possess:

• A genuine interest in launching a career in insurance claims.

• Excellent verbal and written communication skills.

• Strong problem-solving, time management, and organizational abilities.

• Initiative, critical thinking, and a self-starter mindset.

• The ability to work collaboratively and adapt in a dynamic environment.

Education & Requirements:

• Associate’s degree or 2+ years of relevant business experience preferred.

• Knowledge of medical terminology is a plus.

• Must pass Adjuster license exam within the first 60 days of employment.

• Proficiency with Microsoft Office programs.

Your Path to Success Starts Here!

This 12-month structured training program is designed to equip you with the knowledge and hands-on experience to excel as a Claim Representative. As you master key competencies, you will have the opportunity to advance within the company and take on increasing responsibilities.

Join a company that values your growth, empowers your success, and sets you on the path to a fulfilling career in insurance claims adjusting. Apply today and take the first step with CCMSI’s LevelUP Career Pathways Program!

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