Full-Time

Revenue Enablement

Onboarding & Training Manager

Deadline 3/6/27
Encore Fire Protection

Encore Fire Protection

201-500 employees

Fire protection design, installation, testing, maintenance.

Compensation Overview

$100k - $125k/yr

+ Bonus

Baltimore, MD, USA

Hybrid

Hybrid role; travel 10-15% including one week/month on-site in Baltimore, MD.

Category
Training
Required Skills
Sharepoint
Sales
Hubspot
Requirements
  • Sales experience and/or sales enablement experience, ideally both. You understand what it takes to sell and how to help others improve their selling skills.
  • A clear understanding of the difference between enablement and training.
  • Strong facilitation skills and executive presence. You can command a room, engage diverse audiences, and make learning stick. Good on your toes, and an effective storyteller.
  • Program management skills with strong attention to detail and the ability to manage multiple initiatives and the details within them without losing momentum.
  • The ability to influence without authority. You earn credibility through expertise, collaboration, and results.
  • A builder’s mindset. You think long-term, design scalable processes, and are comfortable rolling up your sleeves.
  • Clear, effective communication skills, both written and verbal, with the ability to tailor your message to different audiences.
  • A curious, adaptable, and accountable mindset. You are comfortable learning a new industry and bringing fresh thinking to established ways of working.
Responsibilities
  • Own and deliver the end-to-end sales onboarding experience, running a monthly cohort-based program that includes virtual foundations, in-person sales training, role-based system and process nuances, and the coordination of field ride-alongs.
  • Design and facilitate engaging, high-impact enablement sessions that command a room and build confidence, clarity, and competence in new sellers.
  • Define and reinforce Encore’s sales methodology, including how we qualify, negotiate, create urgency, and close deals across the sales journey.
  • Manage onboarding content and learning paths using Docebo (LMS) and centralized repositories like SharePoint, ensuring materials stay current, accessible, and easy to consume.
  • Build role-based training for tools and systems including DealHub, HubSpot, ServiceTrade, and other platforms critical to the sales process.
  • Partner with Revenue Operations, Sales Leadership, and Product teams to identify skill gaps, performance trends, and opportunities to improve enablement outcomes.
  • Evolve the onboarding program over time by incorporating feedback, measuring impact, and scaling what works.
  • Expand scope over time to include sales manager and leadership enablement as the function matures.
  • Travel approximately 10-15%, including one week per month to run in-person onboarding sessions tentatively slated to be held in Baltimore, Maryland.
Desired Qualifications
  • Experience in a service-based, multi-location, or field-driven business.
  • Exposure to blue-collar or service industries such as HVAC, construction, or facilities.
  • Familiarity with learning management systems like Docebo and content management platforms.
Encore Fire Protection

Encore Fire Protection

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Encore Fire Protection offers design, installation, testing, inspection, and ongoing maintenance of fire alarm, sprinkler, and suppression systems for commercial buildings. Its product is an end-to-end service package that covers the entire lifecycle of fire protection systems, making it a single-source provider for facility owners. The company differentiates itself by building a large regional footprint across the Northeastern United States through hiring skilled personnel and acquiring local fire protection businesses, creating a centralized, recurring-revenue service model. Encore’s goal is to become the leading fire protection services provider in its region by consolidating a fragmented market and delivering dependable, continuous service—evidenced by its 2025 acquisition by Permira as validation of its growth and consolidation strategy.

Company Size

201-500

Company Stage

Acquired

Total Funding

$1.8B

Headquarters

Pawtucket, Rhode Island

Founded

2009

Simplify Jobs

Simplify's Take

What believers are saying

  • Permira's $1.8B acquisition in February 2025 validates consolidation strategy.
  • 9x EBITDA growth under LLCP from 2021-2025 proves scalable roll-up model.
  • Recurring revenue from mission-critical services ensures predictable cash flows.

What critics are saying

  • Permira's integration failures fragment operations within 12-24 months.
  • Key personnel loss halts M&A momentum in 6-18 months.
  • Cost-cutting degrades technician retention and service quality in 12-24 months.

What makes Encore Fire Protection unique

  • Encore provides end-to-end fire safety services across alarms, sprinklers, and suppression systems.
  • Completed 70+ acquisitions to dominate Northeast, Mid-Atlantic, and Southeast markets.
  • Serves 90,000+ customers with 1,200 certified technicians in 17 states.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Retirement Plan

401(k) Company Match

Performance Bonus

Company News

Town of Norton MA
Apr 14th, 2025
Fire Sprinkler Flow Test - Monday, April 14, 2025 at 8 AM - 151-226 Godfrey Dr

On 4/14/25, beginning at 8 AM, there will be a Fire Sprinkler Flow Test conducted by Encore Fire Protection at 151-226 Godfrey Drive for Annual Sprinkler Inspection.

HR Today
Mar 14th, 2025
Surya Shekhar De Appointed as Head - Performance, Rewards, Talent Management, HR Analytics, and Employee Experience at Bandhan Bank

Ashley Somyk has been promoted to Vice President of Talent at Encore Fire Protection, where she will lead workforce development, recruitment, and employee engagement.

HR Today
Mar 14th, 2025
Ashley Somyk Appointed as Vice President of Talent at Encore Fire Protection

Providence, Rhode Island, United States, March 2025 - Encore Fire Protection has appointed Ashley Somyk as Vice President of Talent, recognizing her leadership in talent acquisition, culture development, and workforce strategy.

Bloomberg L.P.
Feb 6th, 2025
Permira Said to Buy Encore Fire Protection in $1.8 Billion Deal

Permira has agreed to acquire Encore Fire Protection for about $1.8 billion including debt, according to people with knowledge of the matter.