Full-Time

Security & Compliance Operations Manager

Updated on 8/1/2026

Mintlify

Mintlify

51-200 employees

Platform for building interactive public docs

Compensation Overview

$120k - $180k/yr

+ Equity + $420/month wellness stipend

Company Does Not Provide H1B Sponsorship

San Francisco, CA, USA

In Person

Category
Legal & Compliance (1)
Required Skills
SOC 2

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Requirements
  • At least 3 years of experience in governance, risk, and compliance, compliance program management, or security operations with direct audit ownership.
  • Hands-on administration of a compliance platform such as Drata or Vanta.
  • Experience managing vendor and auditor relationships as the accountable owner.
  • Meticulous follow-through on compliance activities.
  • A bias toward automation and routing work to tests and vendors rather than performing it manually indefinitely.
Responsibilities
  • Run five compliance programs end-to-end by owning the audit calendar, evidence collection, remediation tracking, and auditor relationships for SOC 2, ISO 27001, ISO 42001, GDPR, and Microsoft SSPA.
  • Administer Drata by keeping monitors green, assigning and validating evidence, and managing policies and the trust center.
  • Own the vendor bench by driving the weekly Rhymetec virtual chief information security officer engagement and managing renewals and contracts across the security and compliance vendor portfolio.
  • Run standing processes including security questionnaire escalation, inbound vendor security reviews, bug bounty coordination involving triage, researcher communications, and payouts, training, and access-review cadences.
  • Serve as the customer-facing compliance voice for the trust center, data processing agreements, subprocessor list, and enterprise security requirements.
  • Coordinate technical work by routing it to Engineering directly responsible individuals with clear requests and keeping leadership out of the coordination loop.
Desired Qualifications
  • Exposure to ISO 42001 and artificial intelligence governance.
  • Experience with General Data Protection Regulation operations, including data subject access requests, records of processing activities, and consent tooling.
  • Early-stage startup experience as a sole compliance owner.

Mintlify builds a platform for creating and maintaining engaging, public-facing documentation for businesses. It provides an easy-to-use editor, hosting, and an AI-powered chat feature (GPT-4) that answers questions using the client’s APIs, making the docs interactive and capable of converting readers into customers. The editing workflow is integrated into the client’s environment, enabling seamless updates, while built-in analytics show what users view and where they convert, helping identify sales prospects. The platform differentiates itself by tightly integrating API-driven, interactive documentation with a seamless workflow and analytics focus, aimed at driving user engagement and conversions. The company’s goal is to help businesses turn documentation into a customer acquisition and onboarding tool through accessible, engaging content and data-driven insights.

Company Size

51-200

Company Stage

Series B

Total Funding

$66.4M

Headquarters

San Francisco, California

Founded

2021

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Simplify Jobs

Simplify's Take

What believers are saying

  • 20,000 companies already use Mintlify's documentation system.
  • Series B funding from a16z and Salesforce Ventures strengthens distribution.
  • Agent workflows and MCP support expand Mintlify into AI infrastructure.

What critics are saying

  • Writer and ReadMe attack Mintlify's core developer-docs wedge.
  • OpenAI dependency exposes Mintlify to pricing and reliability shocks.
  • Enterprise procurement slows deals without stronger security and compliance proof.

What makes Mintlify unique

  • Git-native docs with Markdown, CI checks, and preview URLs.
  • AI assistant answers questions inside docs using cited sources.
  • Interactive API playgrounds and analytics tie docs to conversion.

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Benefits

Company Equity

Flexible Work Hours

Paid Vacation

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Wellness Program

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

-1%

2 year growth

2%
Intellectia.AI
Apr 15th, 2026
Mintlify raises $45M at $500M valuation for AI-powered software documentation tools

Mintlify has raised $45 million in a Series B round led by a16z and Salesforce Ventures, valuing the company at $500 million. The startup provides AI-powered tools that help businesses generate and maintain software documentation, including FAQs and user guides. Mintlify currently serves approximately 20,000 companies using its AI system for documentation purposes. The funding underscores growing investor interest in AI technologies for software documentation, a sector increasingly reliant on automation to streamline technical writing and maintenance processes.

Forbes
Apr 14th, 2026
Anthropic Uses This Startup’s AI To Answer People’s Questions About Claude Code

It’s just one of 20,000 companies that use Mintlify’s AI system to generate and maintain FAQs and user guides about their software products.

Helicone
Mar 11th, 2026
Helicone is joining Mintlify

After three years and 14.2 trillion tokens, we're excited to share that Helicone has been acquired by Mintlify.

Mintlify
Mar 3rd, 2026
Mintlify acquires open source AI observability platform Helicone

Mintlify has acquired Helicone, an open-source LLM observability platform and AI gateway. Helicone's founders, Justin Torre and Cole Gottdank, are joining Mintlify's San Francisco team to build next-generation AI knowledge infrastructure. Mintlify serves tens of thousands of companies and supports AI queries for millions of users monthly. The acquisition will enhance Mintlify's AI products with improved performance, deeper analytics, integrated routing and multi-provider failover handling. Helicone, which has served 16,000 organisations over three years, will continue operating in maintenance mode with security updates and bug fixes. Mintlify plans to support customers through migration to alternative platforms. The deal reflects Mintlify's vision of building AI systems that autonomously maintain, update and evolve knowledge systems beyond simply answering questions.

Selma Times-Journal
Jul 24th, 2025
Mintlify Acquires Trieve for AI Retrieval

Mintlify has acquired Trieve to enhance its AI-powered knowledge retrieval capabilities. This acquisition supports Mintlify's goal of modernizing product knowledge access, leveraging Trieve's retrieval-augmented generation infrastructure. The integration aims to provide faster, context-rich answers for users. Trieve's team will join Mintlify to further develop infrastructure for efficient documentation solutions.