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Technical Program Manager, Product & Platform Engineering
Posted on 2/1/2022
Remote • New York, NY, USA
Experience Level
Desired Skills
Social Media
  • Presence. Build products that help Squarespace customers bring their brands to lifefrom registering domains to creating and publishing websites using our desktop and mobile CMS platform. Level: Senior TPM
  • Commerce. Build the best platform to start a stand out e-commerce brand and grow it. Level: Senior TPM
  • Customer Operations. Build products that enable our award-winning CustOps team to support our millions of customers to achieve their goals with Squarespace. Level: Senior TPM
  • Dependency discovery during planning
  • Establishing clear escalation paths
  • Creating clear and helpful plans for delivery
  • Risk management and impediment removal throughout delivery
  • Communication and coordination throughout delivery
  • Coaching teams on delivery processes & tooling; temporarily facilitate agile processes, if needed
  • Understand the customer and business problems theyre trying to solve
  • Make it easier for teams to create solutions to these problems
  • Manage risks and remove (or escalate) impediments to their success
  • Enlist support from peers, leadership, and other disciplines judiciously
  • Acquire relevant functional, domain, and technical knowledge to perform their roles
  • Receive feedback graciously and turn it into concrete improvements
  • Pivot to support the needs of Squarespace
  • Be an ambassador for the TPM team
  • Guide their career development at Squarespace and beyond
  • Foster an equitable and inclusive culture
  • Build relationships with other TPMs, your partners in Product, Engineering & Design, leadership, and stakeholders through 1:1s and meetings
  • Learn about the customer and business problems youll help solve and the products & technologies youll be working with
  • Understand the delivery challenges facing your teams and partners today, so you can begin to improve them
  • Begin drafting your career development plan with your manager
  • Begin contributing to Squarespace culture in ways meaningful to you, e.g. Employee Resource Groups, planning or attending team events, joining affinity channels, and more

1,001-5,000 employees

Platform for website-building & ecommerce
Company Overview
Squarespace's mission is to help people with creative ideas stand out and succeed. The company operates a modern platform that enables millions to build a brand, share their stories, and transact with their customers in an impactful and beautiful online presence.
  • Health insurance with 100% premium covered for you and your dependent children
  • Fertility and adoption benefits
  • Retirement benefits with employer match
  • Flexible vacation & paid time off
  • Up to 20 weeks of paid family leave
  • Equity plan for all employees
  • $100 per month remote stipend
  • Education reimbursement
  • Employee donation match to community organizations
  • 7 Employee Resource Groups across locations
Company Core Values
  • Be the Customer
  • Design Is Not A Luxury
  • Build the Ideal
  • Learn Fast, Act Fast
  • Protect Creativity
  • Simplify