People Experience & Program Manager

What You'll do:

Own Pigment's onboarding program (POP)

• Run and animate the end-to-end onboarding experience for all new hires globally

• Ensure every new joiner quickly understands our product, culture, and how to be effective here

• Build, maintain, and iterate a clear onboarding journey across the first week, month, and 90 days

Create an exceptional new hire experience

• Deliver a warm, thoughtful, and structured onboarding experience without overwhelming new hires

• Facilitate onboarding sessions, welcome presentations, and orientation programs

• Continuously gather feedback and iterate the experience

• Work closely with stakeholders across the business to ensure content is meaningful and relevant

 Run baseline learning programs & drive engagement

• Own and animate the company-wide L&D calendar — including recurring programs, speaker series, and learning events

• Drive learner participation and track completion rates across baseline programs

• Ensure that all Pigmenaut-led onboarding sessions are organized, facilitated and that all content is updated

• Experiment with AI-driven learning and automation to scale internal training

• Develop targeted programs that support ongoing growth across teams

• Data analysis and insights: monitor and analyse trends in our internal learning data and build reporting dashboards

 Own French regulatory training obligations

• Own Pigment's Plan de développement des compétences;  design, document, and submit in line with legal deadlines

• Manage OPCO declarations and actively recover training budget on behalf of the company

• Promote the use of CPF (Compte Personnel de Formation) obligations are communicated to employees and tracked

• Partner with Finance and Legal to ensure compliance and accurate budget reporting

• Stay current on évolutions in French labour law affecting training obligations

Build the internal knowledge and enablement system

• Create and maintain onboarding materials, documentation, guides, and playbooks

• Keep onboarding content continuously updated as the company evolves

• Build scalable enablement assets: videos, decks, learning modules, AI-driven resources

 Partner across the company

• Collaborate across the People Team, Revenue Enablement Team, Leaders, etc., 

• Translate technical topics into engaging learning experiences

• Work with managers to help them onboard their teams effectively

• Help coach and build role-specific onboarding tracks with managers

Who You Are:

The ideal candidate is experienced in program management, L&D, learning design, behavioral psychology or product operations. A mix is even better! 

Program builder mentality

• You love building systems, frameworks, and programs from scratch and you love to iterate 

• You're highly organized, you know how to prioritize, and you are comfortable managing complex projects

• Understanding which problems are supposed to be solved, having strategic thinking. 

• Knowledge of key areas of the employee lifecycle and how they interact with each other

French L&D regulatory fluency

• You have a working understanding of the Plan de développement des compétences, OPCO funding mechanisms, and CPF obligations.

• You know how to navigate compliance without it becoming a bureaucratic drag.

Hospitality mindset

• You care deeply about the experience people have when joining a company

• You know how to create moments that feel thoughtful and human, and that set us apart from other tech companies. 

• You understand culture change and change management 

Great communicator & storyteller

• Strong presentation skills - You love building decks, presentations, and learning content

• You're comfortable facilitating sessions and presenting to groups of all levels

Builder with strong taste & passion for AI

• You challenge the status quo and enjoy experimenting with new approaches

• You're genuinely excited about using AI to reinvent how organisations learn and onboard

• Comfortable with a variety of learning tech / tooling and AI

Languages 

• You speak French and English fluently

What We Offer:

Competitive package
The best health insurance with Alan Blue entirely free for you and your family 
Weekly Lunch and Lunch vouchers (Swile card) to cover your lunch breaks with total flexibility
Subscription to Egym Wellpass (ex-Gymlib) for full access to gyms, studios, and wellness spaces across France
Trust and flexible working hours
Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London
High-end equipment (based on stock/availability) to do your work in the best conditions

How We Work:

Thrive Together:  We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet
Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day.  Delivering means building a passionate Pigment community
Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission
Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment
Champion our Customers: We lead with empathy, solve what matters, and deliver clarity in a complex world to make our Customers heroes in their organisations