Quality Supervisor

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

• Shift ASunday – Tuesday / Sunday - Wednesday 6AM – 6PM

• Shift BSunday – Tuesday / Sunday - Wednesday 6PM – 6AM

How will you make an impact?
Direct, coordinate, and review all activities of the Packout Operators, and QC & OBA Inspectors to ensure the needs of internal and external Customers are being met. This role will be directly responsible for managing other employees (e.g., hiring/termination and/or, performance management).

What will you do?

• Identify individual and team strengths and development needs on an ongoing basis.

• Create and/or validate training curriculum in area of responsibility.

• Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines, training documentation, attendance records, knowledge of operational roles and responsibilities, personal development goals).

• Solicit ongoing feedback from Line Managers, Quality Engineers, Workcell managers, peers and team members on team member’s contribution to the team. Provide ongoing coaching and counseling to team member based on feedback.

• Express pride in staff and encourage them to feel good about their accomplishments.

• Perform team member evaluations professionally and on time.

• Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals.

• Coordinate activities of teams and keep them focused in times of crises.

• Ensure recognition and rewards are managed fairly and consistently in area of responsibility.

• Provide communication forum for the exchange of ideas and information with the department.

• Organize verbal and written ideas clearly and use an appropriate business style.

• Assess communication style of individual team members and adapt own communication style accordingly.

• Create appropriate QC, Packout and OBA shift coverage schedules to ensure best utilization of resources while keeping the employees’ best interest in mind.

• Participate in On Time Delivery (OTD) Meetings per current Jabil structure.

• Train and evaluate various customer requirements to make QC, Packout and OBA effective and efficient.

• Provide appropriate training to the OBA personnel based on the industry specifications and standards as well as customer specifications to ensure OBA is truly the eyes of the external customer.

• Provide appropriate training to the QC personnel based on the industry specifications and standards as well as customer specifications to ensure they are effective at minimizing escapes to the customer.

• Be able to backfill the role of a Packout operator, QC inspector or OBA auditor if and when the need arises.

• Run OMI, DPM and other quality reports and analyze the data to understand the gaps in Jabil process in meeting customer requirements.

• Coordinate 5S audits with the OBA staff.

• Periodic personnel performance review and composition.

• Departmental work output monitoring.

• Provide support in the field of inspection questions and problems.

How will you get here?

Education and experience

• Bachelor’s degree preferred + 5 years or more of related experience. Some previous supervisory experience also required.

• Training in IPC-A-610, J-STD-001 and other relevant industry standards and specifications.

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.#whereyoubelong#AWorldofPossibilities