Full-Time

Administrative & Logistics Coordinator

SilverAssist

SilverAssist

11-50 employees

Senior care guidance and financing platform

Compensation Overview

$65k - $75k/yr

+ Bonus

Milwaukee, WI, USA

Hybrid

Must live in the greater Milwaukee metro area; semi-remote with monthly in-office time.

Category
Administrative & Executive Assistance (1)
Required Skills
Customer Service

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Requirements
  • Comfort talking with families, case managers, discharge planners, or referral partners
  • Exceptional verbal and written communication skills — clear, warm, and professional
  • Strong organizational skills and high attention to detail in a fast-paced, remote environment
  • Proficiency in multitasking across systems, inboxes, and conversations without dropping the ball
Responsibilities
  • Guide families through senior care options with warmth, clarity, and confidence — helping them understand what Oasis does and why it matters
  • Serve as a trusted point of contact for families, advisors, facilities, and community partners, communicating our value at every touchpoint
  • Manage and triage incoming calls and correspondence, routing priority issues quickly and professionally
  • Support advisors with scheduling, logistics, and day-to-day operational needs
  • Maintain and update our CRM with accurate, timely information
  • Manage calendars and coordinate scheduling across multiple advisors and markets
Desired Qualifications
  • Experience in senior living or senior care is preferred

SilverAssist is a senior-life platform that connects seniors and their families with trustworthy information, expert guidance, and quality services across three areas: home care, senior communities, and financing options. Families access curated information and advisory support, while the platform coordinates resources such as ElderLife Financial, Oasis Senior Advisors, Care Changes, and FamilyAssets to help users understand care options, compare services, and navigate funding. Unlike services that focus on a single area, SilverAssist combines care options, housing, and financing under one network of trusted partners. Its goal is to empower families to provide the best possible care for their loved ones by making information and services easier to access.

Company Size

11-50

Company Stage

N/A

Total Funding

N/A

Headquarters

New York City, New York

Founded

2022

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Simplify Jobs

Simplify's Take

What believers are saying

  • The combined network improves national reach and operator connectivity.
  • SilverAssist can convert high-intent searchers into qualified referrals.
  • Integration supports a bundled workflow for finding, evaluating, and paying.

What critics are saying

  • Operator backlash rises if combined referrals do not outperform lead funnels.
  • Integration across digital, local, and financial services risks attribution failures.
  • Search traffic dependence exposes SilverAssist to platform changes and competitor bidding.

What makes SilverAssist unique

  • Caring.com adds one of senior care’s largest referral footprints to SilverAssist.
  • Oasis Senior Advisors supplies 130-plus local locations and certified advisors.
  • ElderLife Financial adds affordability guidance to referrals and advisory services.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

401(k) Retirement Plan