Full-Time

Network Support Coordinator

Posted on 5/20/2024

Signify Health

Signify Health

1,001-5,000 employees

Value-based healthcare transformation solutions provider

Data & Analytics

Compensation Overview

$$17 - $$28Hourly

Junior

Remote in USA

Required Skills
Customer Service
Requirements
  • Minimum 2 years of successful work experience with the organization
  • Experience with MS Office and Google Office products
Responsibilities
  • Takes weekend call on a rotating basis
  • Ability to work overtime and on call
  • Work in multiple systems at the same time
  • Answer the phone at all times-minimize voicemails
  • Telephone providers and customers with cancellations or changes to existing schedules
  • Assist providers with additional directions and answer questions as needed
  • Generate and close tickets for problems that arise
  • Make sure no tickets are left in the queue
  • If further assistance is needed for an issue, assign tickets to the proper department
  • Make necessary changes in system
  • Provide great customer service both verbally and written

Signify Health offers value-based transformation solutions for healthcare organizations, utilizing advanced analytics and technology to drive value-based payment programs and align financial incentives around outcomes. Their platform integrates risk assessment tools and coordinates a range of clinical, social, and behavioral services, with a focus on transitioning services to the home.

Company Stage

N/A

Total Funding

$150.3M

Headquarters

Dallas, Texas

Founded

2017

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

-8%
INACTIVE