Clinical Nurse 1

Hospital for Special Surgery, the world's leading academic medical centre focused on musculoskeletal health, has partnered with Ema to deploy AI agents for patient scheduling and triage. The system aims to reduce wait times and connect patients with appropriate specialists faster. Available 24/7 via phone, text and online, Ema's conversational AI understands natural language, books appointments directly into scheduling systems and performs intelligent triage by assessing symptom severity. It matches patients with specialists based on their needs, location preferences, insurance coverage and physician availability. HSS will expand Ema's capabilities into internal operations including HR and IT support over a three-year engagement. The platform integrates with existing systems whilst maintaining healthcare privacy compliance and includes built-in safeguards for auditing and human oversight.

Hospital for Special Surgery has appointed Anne Marie McDonald as senior vice president and chief nursing executive. McDonald, who holds a doctorate and is a registered nurse with over 20 years' experience, has served as interim CNE since September 2025. In her new role, McDonald will provide strategic leadership for nursing across all HSS sites and affiliates, overseeing quality, patient safety and workforce engagement. She will also manage key clinical support services including pharmacy, respiratory therapy and laboratory services. HSS is ranked number one in orthopaedics for the 16th consecutive year and was the first hospital in New York State to earn Magnet Recognition for Excellence in Nursing Service six times consecutively. McDonald leads a team of over 1,500 specialised nurses across locations in New York, Connecticut, New Jersey and Florida.

Jupiter Medical Center and Hospital for Special Surgery join forces to advance Orthopedic Care in South Florida. Jupiter Medical Center (JMC) and Hospital for Special Surgery (HSS) are teaming up to expand access to the highest quality musculoskeletal care in South Florida. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20260109722096/en/ HSS President and CEO and Surgeon-in-Chief Emeritus, Bryan T. Kelly, MD, MBA, and President and CEO of Jupiter Medical Center, Amit Rastogi, MD, MHCM - photo credit LILA PHOTO. The alliance brings together Jupiter Medical Center, the region's leading independent medical center, and HSS, ranked No. 1 in orthopedics by U.S. News & World Report for 16 straight years. Together, they will offer patients comprehensive orthopedic care - from diagnosis and surgery to rehabilitation - delivered with the highest standards of quality, safety and patient experience. "Jupiter Medical Center and HSS share a commitment to excellence in patient care," said Amit Rastogi, MD, MHCM, President and CEO of Jupiter Medical Center. "This relationship ensures that people in our community have direct access to the same orthopedic expertise trusted by patients of all kinds worldwide, including professional athletes." Raising the Bar for Orthopedic Care Patients will benefit from a full spectrum of expertise in joint replacement, sports medicine, spine surgery, and rehabilitation. HSS physicians will perform surgeries at Jupiter Medical Center's new Johnny and Terry Gray Surgical Institute. The hospital is also nearing completion of a new five-story Patient Care Tower, featuring dedicated facilities for state-of-the-art orthopedic care and rehabilitation. "This collaboration reflects a unique depth of shared responsibility and opportunity to increase access to the world's highest quality orthopedic care in Palm Beach County," said HSS President and CEO and Surgeon-in-Chief Emeritus Bryan T. Kelly, MD, MBA. "For nearly half a century, Jupiter Medical Center has earned the trust of the community one patient at a time; HSS brings more than 163 years of unparalleled specialization in advancing care that is foundational to quality of life. Jupiter Medical Center's continued investment in innovation and technology aligns seamlessly with our mission to provide the best orthopedic care available anywhere." Jupiter Medical Center has recently been named one of Newsweek's World's Best Hospitals and one of Money's Best Orthopedic Hospitals in the United States. It has also been recognized by U.S. News & World Report as "High Performing" in hip fracture, hip replacement, and knee replacement, and holds multiple Blue Distinction Center+ and Joint Commission certifications. HSS, founded in 1863, is the world's leading academic medical center focused solely on musculoskeletal health. Patients come for HSS care from all 50 States and more than 100 countries, including athletes from more than half of all teams in the MLB, NBA, NFL and NFL teams. It is the Official Hospital of 15 professional sports teams worldwide, and the only Official Hospital of an entire sports league: UFC. Its research and education institutes drive new treatments and evidence-based practices that improve outcomes for patients everywhere. A New Destination for Orthopedic Excellence "This partnership will help make Jupiter Medical Center the premier destination for musculoskeletal care in the region," said Ryan W. Simovitch, MD, an HSS sports medicine surgeon based in Florida. "Patients will have access to advanced care close to home, supported by the resources of a global leader." For information about Jupiter Medical Center, visit jupitermed.com or call 561-263-2234. For more information about HSS, visit hss.edu. About Jupiter Medical Center Jupiter Medical Center is rated No. 1 in the region for quality, safety, and patient experience. Its award-winning physicians provide comprehensive inpatient and outpatient care, including specialty centers of excellence in cancer, cardiovascular care, orthopedics, neurosciences, and women's and children's services. Learn more at jupitermed.com. HSS is the world's leading academic medical center focused on musculoskeletal health. Ranked No. 1 in orthopedics for 16 consecutive years by U.S. News & World Report (2025 - 2026), HSS also ranks among the top hospitals in rheumatology and pediatric orthopedics. With locations across the New York tristate area and Florida, HSS is nationally recognized for its low complication rates and excellence in nursing. Through research, innovation, and education, HSS advances musculoskeletal care worldwide. Learn more at www.hss.edu View source version on businesswire.com:https://www.businesswire.com/news/home/20260109722096/en/