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Sr. Client Success Manager
Confirmed live in the last 24 hours
Locations
United States
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Customer Service
Lead Generation
Management
Marketing
PowerPoint/Keynote/Slides
Excel/Numbers/Sheets
Requirements
  • Bachelor's degree or equivalent experience
  • At least 5 years of marketing or enrollment experience working in related areas such as admissions, enrollment management, advertising or creative agency account management, digital marketing, and/or lead generation
  • Understanding of marketing strategy, digital media, lead generation, and lead nurture and/or the higher education enrollment funnel
  • Proven experience developing strong client relationships with the executive levels of an organization
  • Excellent communication and presentation skills, both written and oral
  • Excellent executive presence, customer service, and client-facing skills
  • Ability to create and analyze reports showcasing performance KPIs using Excel or PowerPoint
  • Excellent problem-solving and critical thinking skills
  • Demonstrated analytical and organizational skills
  • Independent worker with strong prioritization, project management, and coordination skills
  • Ability to excel in a fluid, cross-functional team environment
  • Ability to consistently perform under the pressure of deadlines and other administrative demands
  • Ability to thrive in a results-oriented, collaborative, flexible environment
Blackboard

201-500 employees

Global educational technology solution
Company Overview
Blackboard's mission is to advance learning with the world's education community, so that all learners, educators and institutions can realize their goals today and prepare for tomorrow.