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Team Manager
Confirmed live in the last 24 hours
Locations
Brighton, UK
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Agile
Customer Service
Leadership
Management
React.js
Requirements
  • To be a team player and relationship builder. The ability to build great working relationships with people across cultures and perspectives
  • To be able to effectively lead and motivate a team - this is key
  • To be agile. You are positive and proactive, and energised by working in a fast-paced environment characterised by constant change
  • Experience in management and leadership
  • A high level of adaptability and agility to manage multiple projects at one time (we are growing quickly!)
  • You will be able to think creatively and logically to react to changes in strategy
  • To be someone who establishes and works with a network quickly to deliver promptly, with a focus on quality and delivery
  • You will be analytical, seeking out data and using this to inform your decisions
  • Energy industry experience is desirable but by no means essential! You'll quickly pick up what you need to know
Responsibilities
  • Manage a team of field support specialists who work alongside a large team of field engineers
  • Look after the day to day running of the operations function (delivering exceptional customer service, booking appointments, scheduling work with engineers etc)
  • Look for opportunities to continually improve performance
  • Create effective reporting to allow decision making
  • Support employee communication with the management team
  • Support growth and development of individual specialists
  • You will develop a deep understanding of Octopus culture and customer experience; setting the tone for your team
Octopus Energy

501-1,000 employees

Cloud-based renewable energy service
Company Overview
Octopus Energy is on a mission to transform energy globally, faster and cheaper than anyone imagined. They are are relentless in driving the smart grid technologies that'll deliver cheaper green electricity to fuel our homes, businesses, cars and heating.