Benefits Administrator

About Us:

How many companies can say they’ve been in business for over 177 years?!

Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!

What’s the role?

The Benefits Administrator role focuses on supporting and coordinating key activities within the U.S. Human Resources function at Carl Zeiss Meditec, Inc., operating from our headquarters in Dublin, California. In this role, you will contribute to the effective delivery of our health, welfare, and leave of absence programs by assisting with benefits eligibility, invoice tracking and reconciliation, and leave administration tasks. As a support role at Carl Zeiss Meditec, Inc., your work provides meaningful and substantial input into daily operations, including hands-on collaboration with cross-functional teams and external vendors. Reporting to the Benefits and Leave Manager, you will apply individual initiative and attention to detail while gaining insight into strategic decision-making in a dynamic and mission-driven environment.

Sound Interesting?

Here’s what you’ll do:

• Support employee eligibility tasks for all health and welfare plans, including medical, dental, vision, life, disability, and voluntary benefits.
• Assist employees with questions or issues related to benefits and leaves; escalate and track issues as needed.
• Enter and process Benefit Events in Workday for new hires, qualifying life event changes, job status updates, and Open Enrollment, ensuring accuracy, timeliness and compliance.
• Review eligibility reports and file feeds; identify discrepancies and report them to the Workday systems or module support team, coordinating follow-up to ensure accurate file feed integrations and resolution to completion.
• Respond to vendor inquiries and assist with resolving eligibility and system configuration issues.
• Assist with benefits orientation for new hires and provide employees with clear information to help them understand and select their benefits.
• Process benefits invoices; use reports and audits to verify billing accuracy and maintain premium tracking logs, especially for employees on leave.
• Coordinate with Finance and Accounts Payable to track invoice approvals, payments, accruals, and follow up on vendor payment status or questions.
• Identify and correct billing issues in coordination with vendors and help update billing SOPs as needed.
• Respond to employee questions about leave policies and procedures, while supporting the administration of leaves of absence through documentation management, eligibility tracking, manager notifications, track leave records, statuses and return-to-work updates in Workday.
• Ensure employees receive the appropriate leave-related resources, instructions, and communications to help them understand their responsibilities; identify opportunities to enhance clarity and efficiency and recommend process enhancements.
• Process benefit terminations and assist with COBRA administration, including vendor inquiries and manual enrollments.
• Review termination data to ensure correct coverage end dates and proper documentation of COBRA events.
• Help maintain employee-facing resources such as benefits guides, FAQs, and Open Enrollment materials.
• Assist with audit tasks and compliance processes, including documentation reviews, eligibility checks, and reporting needs (e.g., ACA, 5500).
• Submit and track system tickets for Workday issues related to benefits, leave, or deductions.
• Maintain accurate records in HR systems related to benefits, leave, and billing.
• Assist with preparing benefits and leave reports, support benefits analytics as needed and help draft presentations.
• Support special projects and other related duties as needed.

Do you qualify?

• Bachelor’s degree in Human Resources, Business, or a related field.
• Minimum 3 years of experience in benefits administration, leave management, or related HR operations.
• Strong knowledge of benefits law and regulations (ERISA, COBRA, FMLA, HIPAA, etc.).
• Experience using HRIS systems (Workday preferred) for benefits eligibility, leave tracking, and enrollment transactions.
• Proven ability to reconcile benefits invoices and resolve billing issues.
• Excellent organizational skills, high attention to detail, and ability to manage multiple tasks with accuracy.
• Strong written and verbal communication, especially in explaining benefits/leave concepts to employees
• Discretion and professionalism in handling confidential employee information.
• Proficiency in Microsoft Excel (or equivalent spreadsheet tools) for tracking, auditing, and reporting.

We have amazing benefits to support you as an employee at ZEISS!

The hourly pay range for this position is  $35.00 - $44.00.

The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent.
  
This position is eligible for a Performance Bonus. 

ZEISS also offers robust benefits, including medical plans, retirement savings plan and paid time off.

Your ZEISS Recruiting Team:

Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).