E2 Optics is an award-winning, Woman-Owned technology integrator, headquartered in Denver, Colorado. We help clients deploy remarkably efficient solutions that are modern, turnkey, and minimize operational costs. We design low voltage solutions that seamlessly integrate audiovisual, physical security, structured cabling, and wireless solutions, including DAS and WiFi systems. Our experience spans Enterprise and Government clients within the Energy, Finance, Health Care, Higher Education, Manufacturing, Media & Communications, and Transportation industries. Our Core Values, which are built around Safety, guide our business, employees, and relationships with customers and partners. We embrace these values to be a better business and better people, while having fun in the process. As a result, we’ve set a new standard, and our clients have made E2 Optics one of America’s largest and fastest-growing companies.
The Quality Assurance/Quality Control (QA/QC) Supervisor is responsible for developing, maintaining, updating, deploying, training and successful implementation of the E2 Optics Quality Management System (QMS) to ensure that project quality is delivered in accordance with industry and customer standards. The QA/QC role includes planning, coordinating, collaborating and partnering with internal and external parties to support the successful execution within the framework of the E2 Optics QMS and foster continuous improvement activities. This includes supporting the sharing, anchoring and training of the quality system elements at other relevant sites across the program.
Core Duties & Responsibilities:
- Safety is our number one Core Value. Follow safe work practices and company and client work site policies.
- Promote E2 Core Values to foster and safeguard a family-centric culture.
- Develop, update, implement and deploy the E2 Optics QMS in accordance to the program structure across the site and assist other program sites to implement as requested.
- Develop and execute QA/QC tactical implementation plan to encourage behaviors that supports/develops a quality awareness culture.
- Confirm the quality related site activities are in accordance to industry codes and client’s standards.
- Train and coach QA/QC Coordinators and internal employees to integrate quality initiatives into the daily workstream.
- Collaborate with the program representatives to coordinate and integrate applicable quality specifications and expectations into both the E2 QMS and client’s quality program.
- Technical writing - Ability to develop QA/QC installation and technical reference, procedure, inspection, and report documents as required to support E2 Optics QMS and client’s quality program.
- Ability to develop and implement QA/QC structure and tools to promote a quality awareness culture. Partner with field staff for successful implementation and execution.
- Generate and analyze quality data analytics for incorporation into metrics to accurately quantify and manage quality performance.
- Coordinate and conduct timely quality inspections prioritized according to production status and risk management as represented in the project schedule.
- Ensure Quality Assurance standards are developed and disseminated to relevant stakeholders.
- Issue, record, monitor and partner with staff to close nonconformance reports. Trend data to identify recurring issues.
- Conduct corrective action(s) verification audits for non-conforming observations.
- Drive structured problem solving to develop and anchor preventive action(s) to proactively support First Time Right quality strategy.
- Conduct relevant quality training to QA/QC Coordinators and field staff by performing ongoing coaching to develop their skills and knowledge.
- Complete and coordinate the approval of the site’s QC technical submittals to the customer.
- Share better practices and learnings with other program sites for implementation.
- Represent E2 Optics and participate in the QA/QC program meetings with the projects subcontractor’s QC personnel.
Supporting Duties:
- Materials – Coordinate with client design teams and project managers to consult on materials for CFCI and OFCI material questions and constraints.
- Design Documentation - Verify site as-built design documentation quality attributes are complete and up to date.
- Prioritized Response – Ensure rapid responses to high priority builds, nonconformances and break-fixes.
- Strategic Planning – Participate in project pipeline planning and discussions related to the data center.
- Technical – Serve as technical resource for E2 Optics structured cabling standards, product selection, design, and installation methods in the field.
- Travel: The individual in this role should be able and willing to travel as required by E2.
Education:
- Associate’s Degree in Construction Management, Project Coordination or similar; experience may substitute.
- BICSI certifications (TE350 Technician, RTPM).
- Working knowledge of Quality Management Systems and relevant software platforms.
Experience:
- 2 to 4 year’s field experience new build installations and testing fiber.
- Data Center structure cabling experience.
Knowledge, Skills, & Abilities:
- Strong leadership, communication, coaching and collaborative skills.
- Exceptional analytical, decision making and problem-solving skills.
- Ability to add value both independently and as a team member.
- Demonstrate professionalism with ability to engage effectively to build rapport across all employee levels; management, staff, customers, vendors, contractors and others.
- Ability to effectively transfer knowledge, coach, influence and encourage others in quality topics.
- Promotes a working climate that fosters winner mentality, ownership, creativity, openness, passion and spark.
- Demonstrated team building and conflict resolution skills.
- Ability to work under time pressure and adapt to changing requirements with a positive attitude.
- Use strong oral/written communication and organizational skills to consistently exceed internal and external customers’ expectations.
- Disciplined, detail oriented, organized, and thorough self-starter.
- Demonstrated skill in organizing resources and establishing priorities.
- Strategic planning skills.
- Ability to understand and follow policies and standard operating procedures
- Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, Visio, etc.).
WORK ENVIRONMENT & PHYSICAL DEMANDS: The standard work environment for this position is an indoors business office and construction environment. Ability to use a computer and/or hand tools while sitting or standing for extended periods of time. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly required to sit, talk or hear, use hands, stoop, kneel, bend, rotate, push, pull, reach with hands and arms on intermittent to regular basis daily. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 25 pounds. The employee must regularly carry and climb ladders to 20 feet. The employee may be required to work in tight, confided spaces. The employee must demonstrate regular and on-time attendance. There could be a requirement of occasional travel by conventional means including aircraft, motor vehicle and the like within the region and to other locations as required. The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.
E2 Benefits include: Employee paid monthly medical premiums, matching 401k, paid holidays and 3 weeks paid time off.
DISCLAIMER: The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
An Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Actively recruits qualified women, minorities, disabled and veterans for all positions for which they are qualified.
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