Full-Time

AI Engineer

Get Well Network

Get Well Network

201-500 employees

Digital patient engagement platform for hospitals

No salary listed

Bengaluru, Karnataka, India

In Person

Bachelor's, Master's

Category
AI & Machine Learning (2)
,
Required Skills
LLM
Microsoft Azure
Agile
Python
Software Testing
TensorFlow
PyTorch
Machine Learning
OpenAI
RAG
LangChain

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Requirements
  • Bachelor’s or Master’s degree in Computer Science, Machine Learning, Artificial Intelligence, or a related field
  • 2+ years of hands-on experience in the end-to-end AI/ML development lifecycle
  • Must have software development experience at a healthcare company, particularly in the provider space (e.g., hospitals, clinical systems) with exposure to EHRs or related healthcare data domains
  • Proven experience developing AI algorithms using real-world healthcare datasets and driving them through production pipelines into live products or services
  • Experience with building voice assistants or conversational AI interfaces preferred
  • Proficiency in Python and ML frameworks such as PyTorch or TensorFlow
  • Hands-on experience with training/fine-tuning large language models and modern NLP/NLU techniques
  • Prior work with speech processing models, including speech-to-text (STT) (e.g., Whisper, Elevenlabs) and text-to-speech (TTS) (e.g., Elevenlabs)
  • Familiar with vector databases, retrieval-augmented generation (RAG), and API deployment
  • Experience with Azure
  • Understanding of evaluation techniques including BLEU, ROUGE, accuracy, recall, and human-in-the-loop validation
Responsibilities
  • Fine-tune and evaluate LLMs for real-world healthcare use cases
  • Build multimodal AI systems that integrate text, structured medical data, and images
  • Optimize models for accuracy, latency, and resource efficiency in production settings
  • Evaluate and integrate speech-to-text (STT) and text-to-speech (TTS) models into conversational interfaces
  • Customize foundation models using domain adaptation and prompt engineering techniques (e.g., PEFT, LoRA)
  • Develop and productionalize AI algorithms using healthcare-specific data sources, ensuring integration into clinical and operational products and services
  • Write clean, reusable code for model training, evaluation, deployment, and integration
  • Maintain reproducibility, version control, and experiment tracking using industry best practices
  • Implement continuous learning workflows using real-time feedback and retraining loops
  • Build and support voice assistant applications for clinical or patient-facing use cases
  • Process and curate large-scale, structured and unstructured healthcare datasets
  • Implement data privacy controls in compliance with HIPAA, GDPR, and internal policies
  • Design synthetic data generation strategies where needed to augment training
  • Handle noisy, imbalanced, or incomplete data through robust preprocessing and enrichment
  • Perform and validate evaluation benchmarks, and gold standard datasets
  • Assess and address model bias, drift, explainability, and reliability
  • Perform unit and integration testing for AI pipelines
  • Apply responsible AI best practices and contribute to guidance on fairness, ethics, and safety
  • Participate in Agile workflows including daily stand-ups, sprint reviews, and retrospectives
  • Document design, testing protocols, and implementation details
  • Stay current on advances in GenAI, foundation models, STT/TTS technologies, and multimodal learning
  • Evaluate emerging tools and frameworks (e.g., Hugging Face, LangChain, OpenAI) for platform integration
  • Lead or contribute to knowledge-sharing discussions, internal demos, and architectural reviews
  • Identify opportunities to improve scalability, safety, and impact of deployed AI systems
Desired Qualifications
  • Experience with building voice assistants or conversational AI interfaces preferred

Get Well provides a cross-continuum digital patient engagement platform used by hospitals, health systems, and clinics to involve patients before, during, and after a hospital stay. The platform delivers personalized care journeys, educational content, and access to hospital services through bedside TVs, mobile apps, and computers, and automates tasks with predefined Patient Pathways. It supports virtual care, AI-driven messaging, real-time feedback, and patient-reported outcome tracking, while integrating with thousands of health IT systems to give clinicians actionable insights. The company originally built its model around empowering patients and was acquired by SAIGroup in 2024 to expand globally and add AI capabilities, aiming to improve patient activation and outcomes.

Company Size

201-500

Company Stage

Series C

Total Funding

$19M

Headquarters

Bethesda, Maryland

Founded

2000

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Simplify Jobs

Simplify's Take

What believers are saying

  • Get Well added 58 health-system renewals, expansions, and launches in Q4 2024.
  • Priority Health partnered with Get Well in April 2025 for Medicaid member resource navigation.
  • GW RhythmX expanded VISN 08 in February 2026, showing federal momentum and recurring revenue.

What critics are saying

  • Epic launched MyChart Central and Emmie in 2025, directly attacking patient engagement.
  • Qualtrics' $6.75 billion Press Ganey acquisition intensifies AI-enabled patient experience competition.
  • Epic can bundle patient engagement into its EHR, eliminating point solutions by 2027.

What makes Get Well Network unique

  • Get Well spans inpatient, discharge, ED, and post-acute workflows across 3,500 integrations.
  • VISN 08 renewed Get Well Anywhere-Federal across eight VA facilities and 2,600 beds in 2026.
  • Opal launched in 2025 as a no-app AI assistant for hospital stay and discharge support.

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Benefits

Professional Development Budget

Flexible Work Hours

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

5%
HIT Consultant
Nov 11th, 2025
Get Well, RhythmX AI Merge for Healthcare

Get Well and RhythmX AI, both under SymphonyAI Group, have merged to form GW RhythmX, an AI-native company aimed at revolutionizing care delivery and patient engagement. This union combines AI innovation with healthcare expertise to enhance clinical intelligence, patient engagement, and care coordination. GW RhythmX's solutions impact over 85 million patients, including one million U.S. veterans, and are recognized by KLAS Research, Fierce Healthcare, and AVIA Marketplace in 2024.

GetWellNetwork
Jun 24th, 2025
Get Well Appoints Michael Schram as Vice President, Health System Sales to Introduce AI Products and Accelerate Market Expansion

(BETHESDA, MD - June 23, 2025) - Get Well, the leader in digital patient engagement, is pleased to announce the appointment of Michael Schram as Vice President of Health System Sales, where he will oversee all aspects of revenue expansion in its core market, including strategic partnerships, market development, and solution growth across Get Well's suite of digital engagement platforms including new AI products recently introduced at the 2025 Get Connected conference.

GetWellNetwork
Jun 6th, 2025
At LifeBridge, Using Digital Programs to Drive Better Maternal Health Outcomes

At Get Well, GetWellNetwork, Inc. is excited to partner with Sinai Hospital and LifeBridge Health to address this issue through a unique maternal health outreach program.

PR Newswire
Feb 19th, 2025
Get Well Continues To Address Need For A Scalable Patient Engagement Platform Through Enterprise Deployments

Get Well's earns expansions, renewals and launches with 58 health systems in the fourth quarter of 2024BETHESDA, Md., Feb. 19, 2025 /PRNewswire/ -- Get Well , the leader in digital patient engagement, announced 58 leading health systems and hospitals renewed, expanded, and launched new collaborations in the fourth quarter of 2024. This includes seven health systems engaging in enterprise-wide adoption of Get Well's Point of Care Engagement solution."These leaders are expanding patient engagement initiatives at a time when U.S. healthcare is under tremendous pressure," said Michael O'Neil, CEO & Founder of Get Well. "Their commitment underlines the measurable return on investment our clients are realizing and the positive impact on patients and the talented providers caring for them."Northeast Georgia Health System went live with the Get Well Point of Care Engagement solution including patient education and entertainment, along with fully integrated digital rounding for care teams."Our dynamic team is dedicated to our mission of improving the health of our community in all we do, and that includes how well we communicate with patients before, during and after a visit to the hospital," said Stuart Downs, DNP, RN, Chief Nurse Executive for Northeast Georgia Health System. "Aligning that communication across our five hospital campuses with more than 950 total beds, another hundred plus locations, and more than 1,300 medical staff members representing more than 60 specialties is a real challenge

Nurse.com
Jan 2nd, 2025
Closing the Loop: DAISY Award Nominators Want to Know Their Gratitude Reached Nurses

In 2020, the DAISY Foundation collaborated with Get Well, one of our industry partners, to make online nomination forms available on our website for all DAISY partner organizations.