Contract

Banquet and Conference Services Manager

All Accor

All Accor

10,001+ employees

Global hotel management, franchising, loyalty program

No salary listed

Baie-Saint-Paul, QC, Canada

In Person

Category
Operations & Logistics (1)
Requirements
  • Minimum of three years of experience in congress planning.
  • Experience in hotel sales is an asset.
  • A degree in a related field is an asset.
  • Knowledge of OPERA (Property Management and Sales and Catering) and hotel services management.
  • Bilingual in French and English with excellent written and verbal communication to interact with an international clientele.
  • Flexibility and responsiveness, with ability to work in a schedule requiring varying days and hours.
  • Legal eligibility to work in Canada (visa/work authorization).
  • Understanding of luxury hotel market and related hotel services.
Responsibilities
  • Managing assigned groups by preparing, sending, following up on, and archiving correspondence (confirmations, agendas, BEOs, event summaries, menus), ensuring effective communication with clients and departments (accommodation, banquets, activities, etc.).
  • Planning and coordinating events: creating floor and level plans, obtaining guarantees for meals and accommodations, and managing room and meeting space reservations using Opera and Social Tables.
  • Financial and administrative tracking: processing invoicing, ensuring client solvency, and managing deposits and credit requests within deadlines.
  • Leading pre-congress and BEO review meetings and assisting with post-conference follow-up to analyze results and ensure client loyalty.
  • Maintaining client relations and adherence to deadlines and guidelines per the checklist, ensuring all steps align with contracts.
Desired Qualifications
  • Experience in hotel sales (asset)
  • Degree in a related field (asset)

Accor is a global hospitality group with brands spanning economy to luxury. It earns revenue from room bookings, food and beverage, and management fees from franchised properties, while providing hotel management and franchising services. The company grows through acquisitions and investments, such as Adoria for catering and Squarebreak for upscale villa rentals, combining global expertise with local know-how. Its goal is to expand its footprint while delivering consistent, responsible guest experiences and advancing sustainability across its operations, supported by its loyalty program A Club.

Company Size

10,001+

Company Stage

IPO

Headquarters

Issy-les-Moulineaux, France

Founded

1967

Simplify Jobs

Simplify's Take

What believers are saying

  • Exclusive Resorts' stake accelerates Onefinestay's global luxury villa expansion.
  • €500 million 7-year bond issuance at 3.625% strengthens financial position since August 2025.
  • Ennismore partnership enhances lifestyle brands beyond traditional hotel segments.

What critics are saying

  • Marriott erodes A Club retention, capturing 30% more business travelers within 6-12 months.
  • Airbnb diverts 40% upscale villa revenue from Onefinestay and Squarebreak ongoing.
  • Rising rates hike €4bn debt costs by 2-3%, breaching covenants in 18-24 months.

What makes All Accor unique

  • Accor unites 5,836 hotels across 110 countries as Europe's largest hospitality company.
  • ALL Accor integrates booking, loyalty, restaurants, and events for unified revenue growth.
  • Asset-light model delivers digital, loyalty, and procurement expertise to hotel owners.

Help us improve and share your feedback! Did you find this helpful?

Your Connections

People at All Accor who can refer or advise you

Benefits

Employee Discounts

Professional Development Budget

Company News

MarketScreener
Aug 27th, 2025
Accor : announces the success of its new senior bond issuance

Regulated information AUGUST 27TH, 2025 Accor announces the success of its new senior bond issuance €500 MILLION 7-YEAR ANNUAL COUPON OF 3.625% ...

Skift
Jun 24th, 2025
Exclusive Resorts Takes Stake in Accor's Onefinestay — Exclusive

Exclusive Resorts takes minority stake in Accor's OneFineStay to expand luxury villa rental business globally.

PR Newswire
Jun 26th, 2023
Sovereign capital backs New World Group portfolio company Valesco in €460m acquisition of Accor HQ in Paris

/PRNewswire/ -- New World Group's ("NWG") portfolio company, The Valesco Group ("Valesco"), is the fastest growing London headquartered European real estate...

PYMNTS
Nov 25th, 2020
Accor And Ennismore Join Forces To Create Global Lifestyle Hotel Giant

The hotel industry may be struggling in the wake of COVID-19, but a new deal by two major global operators shows there is still lots of life left in the sector.