ICON is looking for a Manager, Field Operations to lead and orchestrate highly efficient day-to-day operations of our field fleet of a team of +-~75 captains & technicians. This role is responsible for resourcing ICON technology/materials and collaborating with internal champions/project managers to run 24/7 operations/deliver across all projects delivering printed structures across the central/south USA. This role will have direct reports; largely all Senior Print Captains. You will collaborate with a Training Manager, and Workforce Manager and will report to the Sr. Manager of Print Operations. The scheduler will have full responsibility for all administration of the field fleet team. The trainer will have full responsibility for ensuring compliant field execution and best practices log in real-time. You will be responsible for coaching/training/mentorship in addition to tactical management of these teammates to meet/exceed their targets you help them set. This role is based out of Austin TX, but requires 50%+ travel to project sites across the central / south United States to manage tactical execution boots-on-the-ground.
RESPONSIBILITIES:
Internal coordination and collaboration:
Project/Construction management
- Project deployment (pre-project)
- Project delivery & material / consumable management (during project)
- Project scope execution and handoffs to Construction Manager / Project Manager (delivering high-quality operations and partnership)
- Project packout (project-close)
ESS (Engineering Support Services)
- Parts inventory
- Troubleshooting basis
- Maintenance upkeep
- Consistently looking to optimize & collaborate with internal ICON departments to drive operational improvements over time
Headcount maintenance & upkeep
- Demand and project planning to ensure our field team is right sized
- Hiring, terminations, promotions as required to meet demands of business
- Performance management and documentation as required
- Deliver reconciled and verified weekly compliant time sheets for full fleet on time to HR partner
Maintaining Print Operations Knowledge base & resources
- In addition to administrative policies & operational best practices - you will be responsible for upkeep of Print Operations confluence space in real-time
- Physical equipment management of personnel PPE, quality materials, shirts, etc that trainer maintains
Data & Performance management
- Responsible for understanding field performance of all projects against targets & being able to speak to data driven insights.
- Identifying, defining, and driving the implementation of new policies, certifications, and training required.
- Expense and spend management of specific project line items including all consumables and people equipment required.
- Monthly reconciliation and report on teams Coupa expenses.
MINIMUM QUALIFICATIONS:
- 5+ years of experience in construction, manufacturing, or other industry with dynamic team structures and fast paced implementations/improvements/iteration.
- Experience leading and managing teams.
- Ability to confidently take initiative in fast-paced environments & retain/build intuition.
- Ability to problem-solve, make quick decisions, and take ownership of team, policy/administrative performance.
- Strong oral and written communication skills.
- Process driven with an attention to detail coupled with an ability to prioritize high-level thinking and planning.
- Ability to flex working hours as required to support business needs, often at/upwards of 60 hrs a week.
PREFERRED SKILLS AND EXPERIENCE:
- Familiarity with concrete construction materials or factory production environment and the ability to think and stay ahead for the needs of the operation.
- Industrial safety system experience.
- Industry relevant certifications; ACI Concrete Field Test Technician Grade 1, etc.
ICON is an equal opportunity employer committed to fostering an innovative, inclusive, diverse and discrimination-free work environment. Employment with ICON is based on merit, competence, and qualifications. It is our policy to administer all personnel actions, including recruiting, hiring, training, and promoting employees, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability, marital status, veteran status, or any other legally protected classification in accordance with applicable federal and state laws. Consistent with the obligations of these laws, ICON will make reasonable accommodations for qualified individuals with disabilities.
Furthermore, as a federal government contractor, the Company maintains an affirmative action program which furthers its commitment and complies with recordkeeping and reporting requirements under certain federal civil rights laws and regulations, including Executive Order 11246, Section 503 of the Rehabilitation Act of 1973 (as amended) and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 (as amended).
Headhunters and recruitment agencies may not submit candidates through this application. ICON does not accept unsolicited headhunter and agency submissions for candidates and will not pay fees to any third-party agency without a prior agreement with ICON.
As part of our compliance with these obligations, the Company invites you to voluntarily self-identify as set forth below. Provision of such information is entirely voluntary and a decision to provide or not provide such information will not have any effect on your employment or subject you to any adverse treatment. Any and all information provided will be considered confidential, will be kept separate from your application and/or personnel file, and will only be used in accordance with applicable laws, orders and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement purposes.
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