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Full-Time

Technical Account Manager

Public Sector

Posted on 7/8/2024

Splunk

Splunk

5,001-10,000 employees

Data integration and security platform

AI & Machine Learning
Data & Analytics
Cybersecurity

Compensation Overview

$145k - $249.2kAnnually

+ Incentive Compensation + Equity + Long-term Cash Awards

Senior

Remote in USA

Category
Strategic Account Management
Sales & Account Management
Required Skills
Communications
Data Analysis
Requirements
  • Established expertise in Splunk products
  • Experience in handling high-stake accounts
  • Strong communication skills
  • Ability to engage with a wide range of team members
  • Active listening skills
  • Customer-facing competencies
  • Problem-solving skills
  • Experience in technical consulting and big-data analytics
  • Familiarity with scripting languages and databases
  • 5+ years of Splunk implementation experience
  • Splunk Cloud and Consultant Certified
  • Strong SPL skills and Dashboard Creation experience
  • Up to 20% travel required
Responsibilities
  • Regularly evaluate platform performance
  • Design and refine Splunk architecture for customers
  • Engage with customers to understand business goals
  • Lead assessments for value realization
  • Provide ongoing consultation and strategic advice
  • Deliver tailored training sessions
  • Act as first point of contact for technical issues
  • Analyze customer feedback for product improvements
  • Encourage innovation for new features
  • Lead resolution of Priority 1 support issues

Splunk offers a Unified Security and Observability Platform that integrates data from hybrid, multicloud environments to enhance resilience and security through accurate threat detection, rapid investigations, and automated response. The platform provides real-time visibility and troubleshooting, focusing on security and reliability.

Company Stage

M&A

Total Funding

$1.4B

Headquarters

San Francisco, California

Founded

2003

Growth & Insights
Headcount

6 month growth

2%

1 year growth

1%

2 year growth

5%

Benefits

Medical, dental and vision insurance plans for regular, full-time U.S. employees — choose the best plans for you and your family. Plus: Health Savings Account (HSA), Life insurance and survivor benefits, Flexible Spending Accounts (FSA), Business travel and accident insurance, Voluntary Critical Illness & Hospital Indemnity

Eligible employees enjoy: 401(k) Plan with a company match, Employee Stock Purchase Plan (ESPP), Equity awards, Bonus or commission program

We support you and your family: Paid parental leave, Mother rooms and wellness rooms, Family Planning

Your work/life balance is important to us, that's why we offer: 16 company holidays, 15 vacation days, 10 sick days, 10 bereavement days, 5 volunteer days

Ensuring our employees' success goes beyond insurance plans: Education reimbursement, Electric car charging stations, Employee Assistance Program (EAP), Stocked kitchens, Gym discounts/onsite fitness centers, Pet insurance discount, Student loan resources, Cool workspace with collaborative environments, 529 College Savings Plan