Full-Time

Senior Manager – Product Design Lead

Brand and Marketing

Posted on 1/27/2025

Capital One

Capital One

10,001+ employees

Offers diverse financial products and services

Fintech
Financial Services

Compensation Overview

$175.5k - $240.3kAnnually

+ Performance-based incentives + Cash bonuses + Long-term incentives

Senior, Expert

No H1B Sponsorship

McLean, VA, USA + 2 more

More locations: Richmond, VA, USA | New York, NY, USA

Candidates must be based in one of the specified locations (McLean, VA; Richmond, VA; New York, NY) as the role is not remote.

Category
Product & UX/UI Design
UI/UX & Design

You match the following Capital One's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • At least 9 years of experience with user interface and user experience design
Responsibilities
  • Collaborating with brand, marketing, business, product, and technology teams to uncover customer and business needs - then translating them into transformative, intuitive, user friendly, and on-brand interfaces
  • Translating complex ideas into understandable concepts that evolve and enhance the shopping and applying experience for business customers
  • Engaging in portfolio prioritization to help set the strategy and roadmap for the team
  • Managing through shifting priorities to provide clear direction and input on prioritization and support early product definition
  • Advocating for the customer through human-centered design methods, including: discovery, ideation, and user testing
  • Championing prioritization of design centered product enhancements grounded in research and analysis
  • Working with partners and teams across different locations
  • Connecting with design community peers by learning, sharing, and teaching
  • Creating and facilitating design led workshops to engage and build alignment across different partners and teams
  • Building and leading successful teams by mentoring, coaching, and elevating others
  • Guiding team members in strategy, research, alignment, analysis, design critiques, and design execution tasks
  • Leading your team through career development plans to encourage talent growth
  • Navigating conflict resolution within your team as well as within projects, teams and partner relationships
  • Supporting early product definition by working with partners to facilitate discovery sessions that uncover customer pain points and opportunities
  • Demonstrating familiarity with design tools to deliver concepts and enable successful collaboration across teams
  • Storytelling — evangelizing the value of a systems-mindset, influencing partner adoption and making it easy to realize business impact
  • Creating process and user flows, wireframes, journey maps, and interaction models, resulting in low to high fidelity prototypes
  • Drive end-to-end product design by: Working with researchers to understand customer needs and interpreting information into visual forms that are impactful and intuitive, Framing problems, determining insights, and defining visual designs to serve customer needs, Working within an established design system, Ideating, sketching, and delivering low to high fidelity prototypes, Designing within existing - and creating new - standards to contribute to our internal design system, best practices, and guidelines, Storytelling and presenting visual concepts to various stakeholders, Creating high fidelity design assets for acceptance, development, and delivery to market in partnership with technology colleagues
Desired Qualifications
  • Bachelor’s degree or military experience
  • Advanced degree, trainings, or certifications in User Interface design
  • Comfortable working with a variety of business partners and delivering outcomes
  • Familiarity with design and prototyping tools, such as Sketch and/or Figma
  • Experience designing for cross channel experiences
  • Experience working within an established design system
  • Experience managing a cross-functional team

Capital One offers a range of financial services, including credit cards, savings accounts, car loans, and business checking accounts, primarily in the United States. The company focuses on user-friendly banking solutions with no fees or minimums for checking accounts, making it easier for customers to manage their money. Capital One stands out from competitors through its commitment to financial inclusion and literacy, partnering with organizations to provide educational resources. The goal is to make banking more accessible and straightforward for everyone.

Company Stage

IPO

Total Funding

$15.9M

Headquarters

McLean, Virginia

Founded

2014

Simplify Jobs

Simplify's Take

What believers are saying

  • Increased focus on digital banking enhances Capital One's user-friendly solutions.
  • Growing interest in ESG investing aligns with Capital One's financial inclusion commitment.
  • Fintech partnerships offer opportunities for Capital One Ventures to invest in innovative startups.

What critics are saying

  • Facing multiple lawsuits for allegedly defrauding customers out of $2 billion.
  • Class action lawsuit from influencer accusing Capital One of stealing link commissions.
  • Involvement in Israeli cybersecurity startup may expose Capital One to geopolitical risks.

What makes Capital One unique

  • Capital One leverages data and technology to revolutionize the credit card industry.
  • The company offers user-friendly banking solutions with no fees or minimums for checking accounts.
  • Capital One emphasizes financial literacy through partnerships with organizations like Khan Academy.

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Benefits

Medical, Dental, & Vision coverage

Onsite Health Centers

Prescription saving with network of local pharmacies

Stock Purchase Plan

Education Assistance

401(k)

Flexible Spending Accounts

Life and Disability insurance

Generous paid time off + corporate & floating holidays

Registered dieticians on site, cooking classes and free virtual fitness classes

Employee Assistance Program

INACTIVE