Location: Palo Alto, CA (Hybrid) 

NEXT’s mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. 

Simply put, wherever you find small businesses, you’ll find NEXT.

Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in.

As a Sr. Product Designer at NEXT, you will spearhead the end-to-end user experience design for an entire product area, working on projects that aim to help small businesses get the right business insurance for their needs. You will play a crucial role in shaping the future of our product, working closely with product managers, software engineers, product designers, marketers, data scientists, and user researchers. Our ideal candidate thrives in a fast-paced environment, loves digging into data, can generate a wide range of design ideas to help us meet our business and user objectives, and can quickly turn those ideas into reality.

What You’ll Do:

• Work closely with cross-functional partners to define and implement the user experience vision and strategy for NEXT’s business insurance products.
• Participate in the full product development cycle, from ideation and concept development to testing and launch.
• Lead user research studies to gain deep insights into user needs and inform product direction.
• Continuously analyze user feedback and behavior to improve the user experience.
• Contribute to the development of design systems, ensuring consistency and usability across all product interfaces.
• Ensure all design deliverables are of the highest quality and align with product design guidelines.
• Advocate for best practices in user experience design, staying current with industry trends and emerging technologies.
• Contribute to fostering a collaborative and creative design culture within our team.

What we need:

• 5+ years of related professional experience with a portfolio demonstrating core skills. 
• Expert in combining modern user interaction patterns, information architecture, and visual design to create effective user experiences.
• Strong ability to leverage data to inform design decisions.
• Strong understanding of user-centered design principles and methodologies.
• Obsessed with product quality and attention to detail.
• Proven ability to lead efforts that bring creativity to everyone (e.g. planning and facilitating co-creation and ideation activities, etc).
• Excellent communication and collaboration skills, with the ability to articulate design decisions and rationale to various stakeholders.
• Experience conducting user research and usability testing.

Unstoppable Qualities: 

• Self-motivated, collaborative, and adaptable in a dynamic work environment.