Simplify Logo

Full-Time

Commercial Account Manager

Chicago

Posted on 7/3/2024

Sumo Logic

Sumo Logic

501-1,000 employees

Cloud-native SaaS analytics and monitoring platform

Compensation Overview

$61.1k - $70kAnnually

+ Bonus + Commission + Equity Awards

Junior

Remote in USA

Category
Customer Success Management
Strategic Account Management
Sales & Account Management
Required Skills
Sales
Requirements
  • 2-3+ years of experience in a client-facing role
  • Ability to understand complex ecosystems and build great relationships with technical and non-technical customers
  • Proven record of success in developing relationships, optimizing accounts, and working with technical products
  • Previous experience (or willingness to learn) about SaaS, Infrastructure, and observability and security use-cases
  • Proactively build relationships with customers to achieve loyalty
  • Skills for balancing customer experience and satisfaction with opportunity prioritization and upsells
  • Strong problem solving and analytical skills
  • Monitor and identify usage trends to uncover renewal risks and support greater adoption rates
  • Experienced in independently negotiating contract terms and overcoming pricing objections for up-sell/cross sell activities
Responsibilities
  • Own the post-sale engagement, growth, and success of a portfolio of Sumo Logic
  • Drive cross-sell opportunities for additional Sumo Logic products and features across long-term, consultative engagements
  • Develop and implement strategies for driving product adoption and client retention with a book of business
  • Manage projects with input from cross-functional teams and leaders at Sumo Logic
  • Become a Subject Matter Expert (SME) in Sumo Logic’s product roadmap, basic integration types, and go-to-market strategies
  • Advocate for clients internally by sharing client feedback, usage patterns, and insights with the Product and New Business sales teams

Sumo Logic offers a cloud-native SaaS analytics platform for reliable and secure cloud-native applications, with powerful integrations including Kubernetes, GitHub, AWS, and more. The platform provides log management, infrastructure monitoring, application observability, end user monitoring, cloud security analytics, and cloud SIEM.

Company Stage

Series G

Total Funding

$439.1M

Headquarters

Redwood City, California

Founded

2010

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-7%

2 year growth

-8%

Benefits

Competitive base salary + bonus + RSU's

Unlimited PTO + 12 company holidays + 4 quarterly wellness days

100% remote or in office

Employee stock purchase plan- ESPP

Medical, Dental, Vision

Paid Parental leave

INACTIVE