Ambulatory Operations Supervisor

Department Overview

This position is responsible for overseeing staff while guiding, enhancing, developing, and implementing programs/initiatives designed to support Ambulatory Oncology and Infusion pharmacy services within OHSU Health. Responsibilities include, but are not limited to, employee supervision, education and training of staff, residents, interns and students, program development, quality assessment, process improvement, and compliance with accreditation standards and applicable laws and regulations. This position serves as a clinical role model by staffing their service area(s) in order to maintain their content expertise (~40%). In addition they may be asked to serve as Pharmacist-In-Charge for their specific pharmacy operations when applicable. They will rotate on call responsibilities approximately every 6th week or staff approximately every 6th weekend.

Function/Duties of Position

• Responsible for executing all job duties as outlined in the pharmacist position description.

• Supervision of Staff: Recruits, hires, trains, develops, schedules, and supervises assigned staff. Develops performance standards and conducts performance reviews in accordance with hospital policy.

• Program Design & Development: Contribute to the development of programs, initiatives, facilities and systems for continuous departmental improvement. Develop and monitor dashboards and quality metrics related to pharmacy department and service area(s) goals. Participate in the development and implementation of the Department of Pharmacy's strategic plan in alignment with the OHSU Health's mission, vision, and values. Develop policies, procedures and treatment guidelines, and improve electronic health record functionality as needed to enhanced patient care. 

• Process Improvement: Establish best practices in service area(s) to improve patient care outcomes. Identify and opportunities for value analysis and resolve unsafe conditions and inefficient work processes. Assist in the management of drug shortages and high cost medications by providing clinical expertise related to utilization and alternative therapies.

• Departmental Interdisciplinary Coordination: Facilitate patient care services in assigned areas by collaborating with all pharmacy department staff and other healthcare team members across OHSU Health. Work with external agencies to facilitate continuity of care.

• Teaching: Oversees the education and training of pharmacy residents, interns, and students. Directs the work of students/residents and monitors and evaluates their performance. This position is expected to participate in education and research related to their service area(s)

Required Qualifications

• Pharm.D. or BS in Pharmacy with equivalent experience
• 3 years of Pharmacist experience.
• Pharmacist Licensure in the State of Oregon (required at start of position)
• Proficiency in an area of clinical pharmacy practice
• Professional communication, written, and verbal
• Contemporary Practice of Pharmacy
• Ability to perform the job duties with or without accommodation.

Preferred Qualifications

• Work history demonstrating involvement in leadership projects
• Publications in peer reviewed journals or presentations at state or national pharmacy conference.  Two years of precepting and lecturing experience or ACPE accredited teaching certificate.
• Board Certification or Fellowship in area of clinical pharmacy practice

Additional Details

The incumbent will spend a significant amount of time at a computer terminal. The position must deal with situations on a daily basis with a high degree of intensity. In addition, within the health care setting there can be significant lack of control over the work pace, with frequent interruptions (work is often dictated by external factors) that may lead to mental fatigue or stress

Why apply to OHSU?

We are Oregon's only public academic health center. In addition to caring for patients, we lead groundbreaking research. We also train the next generation of health care professionals. As Portland's largest employer, we give you opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington. All are welcome. OHSU welcomes people of all ages, ethnicities, genders, national origins, religions and sexual orientations. We are striving to build an anti-racist, multicultural institution and encourage people with diverse backgrounds to apply. To request reasonable accommodation, contact [email protected]