Datavant is a rapidly growing healthcare technology company with a mission to connect the world’s health data. By eliminating data silos in the healthcare industry, we aim to unlock opportunities to accelerate clinical data exchange, medical research, and help organizations design better ways to facilitate access, affordability, and quality of care leading to better patient outcomes. 

By joining Datavant today, you’re stepping onto a highly collaborative, fully remote team that is passionate about creating transformative change in healthcare. We look for people who are smart, nice and get things done. We invest in our people and believe in hiring high-potential and humble individuals who can rapidly grow their responsibilities as the company scales. Datavant is a distributed, remote-first team (no office locations) and we empower Datavanters to shape their working environment in a way that suits their needs -- learn morehere!  

The primary goal of the Sales Operations Administrator is to partner with our Sales Team to provide administrative support and to setup new business in our systems. 

You Will:

• Work with Sales Team to setup new business in MemberAdmin and Lawson
• Perform New Business Quality Assurance Activities, including:
• Validate that the Opportunity includes all required information for the site setup process, the compensation process, and the implementation process.  
• Ensure contracts, service orders, and proformas are attached to Opportunity.
• Maintain repository of contracts in SpringCM Contract Management System.
• Validate contract terminations by working with Sales and Ops to gather data on affected site numbers, termination dates, and termination reasons.  Provide information to Program Manager for financial impact evaluations.  
• Provide copies of contracts upon request.
• Provide Salesforce and MemberAdmin Training for Sales Team.
• Setup Epic Access Agreements and Epic Customer Schedules.
• Perform data integrity activities including manual validation of account names, addresses, phone numbers, and health system affiliations.  
• Participate in assigned data integrity projects, process improvement projects, and user acceptance testing of system changes. 

What You Will Bring to the Table:

• Knowledge of Salesforce, Cognos, and MemberAdmin preferred.  
• 3-5 years of administrative experience with deal closing process validations and verification of data from contracts (MSA, SOWs, and SOs).
• Experience maintaining the integrity of customer data used to support all activities of the sales workflow.  
• Experience with creating training materials and job aides.  
• Attention to detail, a sense of urgency, and strong follow through. 
• Excellent computer and data analytical skills. 
• Excellent verbal and written communications skills.

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc.  Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis.  Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. 

Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges are developed with the support of benchmarks (competitive San Francisco rates for US-based roles) and industry best practices. 

We’re building a high-growth, high-autonomy culture. We rely less on job titles and more on cultivating an environment where anyone can contribute, the best ideas win, and personal growth is driven by expanding impact and less by title. This means we default to simple job titles (e.g., Software Engineer) rather than complex ones (e.g., Senior Software Engineer). The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated salary range for this role is $60,000-$90,000.

At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your responses will be used to help us identify areas of improvement in our recruitment process. We can only see aggregate responses and are unable to view individual responses. In fact, we aren’t even able to see if you’ve responded or not! Responding is your choice and it will not be used in any way in our hiring process.

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